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The company has garnered a mixed reputation among its users, with notable strengths in the quality of interactions and user experience on the platform. Many customers appreciate the availability of free credits and the effective matchmaking features, which enhance the overall engagement. However, significant concerns arise regarding the pricing structure, as users feel the costs for communication are excessive, particularly for men, creating barriers to forming genuine connections. Additionally, frustrations about limited geographical matches and the inability to exchange personal contact information further detract from user satisfaction, indicating a need for adjustments to improve accessibility and foster deeper relationships.
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Lots of available women but they are all in South America
I'm thinking that all of these responses are bot generated
Dear Bob,
Thank you for taking the time to express your thoughts and share your feedback with us!
Please note that we strive to provide every user with a secure and reliable space for online communication and for this reason, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Their profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with.
Our Customer Support is at your service 24/7 and we are always ready to review any complaint carefully. In case a member gives rise to our suspicion, we may take additional steps to verify the profile, such as asking that person to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts which nullifies any chance of bots being present on the platform.
We do not control the behavior of our members and every person has a different style of communication. Your first impression of communication with other members might not meet your expectations, however, it would have probably worked if you took your time and communicated with those members for a little longer, thus, you could make sure that they are different, real people.
Please feel free to contact us via [email protected] and we will be happy to assist you with any difficulties you might experience on the website.
Kind regards,
La-Date Customer Support
Can't believe any of these girls would be interested in me
Dear James,
Thank you for taking the time to share your thoughts and feedback with us!
Please do not be worried as people on our communication platform are always ready for a friendly conversation. We try to make sure that all the validated members are interested in communicating with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
Please feel free to contact us via [email protected] and we will be happy to assist you with any difficulties you might experience on the website.
Kind regards,
La-Date Customer Support
Just got started and already talking to a very beautiful woman thanks!
Dear Paul,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Please feel free to contact us via [email protected] in case of any questions.
Best regards,
La-date Customer Support
Friendly, let's just see if I find company or a companion.
Dear Owen,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Please feel free to contact us via support@ La-date.com in case of any questions.
Best regards,
La-date Customer Support
So far the experience seems ok. Met a really nice girl. Paid once for more credits at 2.99 for 20 credits. We continued talking and then it asked me to pay again. Only this time the cheapest option was 45 credits for 19$ like wtf? So now this girl has messaged me like 6 times and she genuinely seems interested but i cant even respond back to her which has genuinely upset her because to her it look like i totally ghosted her. I think you guys should hook me up with a free 45 credit bonus. At least let me find out if she will give me another real form of communication. If not and she just wants to communicate on the site only... well, then we know its complete and utter BS.
Dear Jimmy,
Thank you for taking the time to share your concerns and feedback with us!
Please note that we are always glad to add 20 welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of 20 credits at a significantly reduced price as a one-time option.
Thus, it is possible to spend around 40 credits to develop a good understanding of how the platform works and decide whether you wish to continue before investing in the bigger packages of credits. For this reason, it is required to purchase the initial package of 20 credits in order to gain full access to the rest of the credits packages.
One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally.
From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Please be advised that it is not prohibited to exchange contact information with your friend in chat or mail sections. There are no particular requirements before you may take that step, however, your chances will definitely increase if you make sure that you know a person well enough. This option may be helpful for you to reduce your expenses and continue communication outside of the website. However, every member decides for themselves whether they are ready to move forward as the website provides a secure space for communication.
Please feel free to contact us via [email protected] and we will be happy to assist you with any difficulties you might experience on the website.
Kind regards,
La-Date Customer Support
Disappointed... Didn't think it would take so long
Dear Shaun,
Thank you for the review!
Please contact us via [email protected] in case any questions arise, we’ll be happy to help you. You can continue to use our free membership and there will be no liability for a subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of the users' profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.
We hope that you will love your experience!
Best Regards,
La-date Customer Support
Dear Member,
Thank you so much for this review! We really appreciate you being a customer and helping to share the word about us.
We’re here for you anytime. Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-date Customer Support
Been good to talk to people I could never have spoken to before x
Dear Christina,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
La-Date Customer Support
It appears to be a site where women get paid per message they receive, and you will never meet anyone.
Dear Steven,
Hello and thanks for leaving your review.
Please kindly note, that we do not pay the validated members for communication with other members, and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile.
In case of any questions, please contact us via [email protected]
Kind regards,
La-Date Customer Support
O yes it was great but I need find women in state of Missouri
Dear User,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
La-Date Customer Support
It was interesting but is it for me I just don't know
Dear Member,
Thank you for taking a moment to share your feedback!
Feel free to get in touch if you have any other questions for us via [email protected].
Respectfully,
La - Date Customer Support
This is my first time it was ok ok but I have to go because something is wrong with Google everything is ok but remember this is my first time and please don't keep on texting me please
Dear Gerald,
Thank you for posting a positive review!
Unfortunately, your inquiry didn't provide us with sufficient information in order to help you.
Please let us know if you need our assistance with questions related to our service via [email protected].
We are always at your service.
Kind regards,
La-Date Customer Support
Very good so far things are smooth easy to talk with the ladies
Dear Bill,
Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences.
I'm glad we were able to meet your expectations!
We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.
Kind Regards,
La-date Customer Support
Great looking ladies, easy to navigate around the set-up.
Dear Anthony,
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at La-date.
We will be more than happy to assist you in case of any additional questions.
Please contact us via [email protected].
Respectfully,
La-date Customer Support
Its great I love it here hope find the love of my life
Dear Jerome,
Thank you for sharing this valuable feedback. We appreciate your loyalty and continued trust in our website.
Please note that you are always able to reach us via [email protected]
Best Regards,
La-date Customer Support
Dear Alex,
We appreciate you choosing our communication platform, your feedback is really significant for us!
If there’s anything we can do to help you further, let us know via [email protected].
Sincerely,
La-date Customer Support
I can smell fake accounts from here. All in prefer to try and get me to buy credits. Haha
Dear Patrick,
We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.
If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.
Validated members don't have intentions to make you spend more credits as they use our website free of charge.
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-date Customer Support
Haven't been on hear long and I've already struck up a conversation with a beautiful girl.
Dear John,
Thank you so much for this review!
We really appreciate you being our customer and helping to spread the word about us.
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-date Customer Support
It's been great a lot of interesting women that love to chat and share pictures and experiences
Dear Tomas,
Thank you for posting a positive review! We appreciate your feedback.
Please feel free to contact us via support@La-date. Com if you have any questions related to our service.
We will be happy to assist you.
Kind regards,
La-date Customer Support
Answer: La-date is extreme scam! Not a single genuine profile. All paid workers and hookers. It seems to me that http://J4Dates.com Is a way better option. I have not met any dodgy female user there yet and I have actually gone on a couple of dates with a stunning Ukrainian blonde. I will go with the flow and see how it goes but I really like it so far. As far as I know La-date used to be a normal site years ago but they completely tarnished their name and ruined their reputation because of greed when they started hiring local girls and even boys from Ukraine for chatting. They sit there spouting bulls*t from their keyboards all day and night long, different people can work under the same profile. Steer wide of this money spinning site!
Answer: Can emails or contact information be exchanged? Even the messages are CUTOFF in mid sentences.
Answer: Absolutely, Michael! The live chat feature is great. I've had a few questions in the past, and their representatives were always quick to respond and very friendly. Give it a try!
La-date is an online dating platform designed for those who believe that connection starts with an open heart and a curious mind. Whether you’re just starting out or rediscovering your romantic side, La-date offers a warm, welcoming space for thoughtful, emotionally grounded communication.
Each message on the platform is an invitation to connect with someone who values sincerity, openness, and gentle conversation. You’ll find people who appreciate emotional depth and enjoy taking the time to get to know someone through meaningful dialogue.
The experience is designed to feel natural and free from pressure. You can share your perspective, reflect on the moment, or simply enjoy the chance to be heard and seen. And along the way, you might just experience the quiet surprise of discovering something special when you least expect it.
La-date encourages emotionally safe, intentional interaction—perfect for those who want their next chapter to be rooted in presence, kindne...


Dear Rico,
Thank you for taking the time to share your thoughts and feedback with us!
As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of users, registered with us. By clicking on the “Filters” button, you can sort users by location and age to find people who match your specific preferences.
We recommend that you start a conversation with people you like, thus you will be able to get to know them better and find out if they are from your area. Follow your heart and you will definitely find your friend on our website!
Please feel free to contact us via [email protected] and we will be happy to assist you with any difficulties you might experience on the website.
Kind regards,
La-Date Customer Support