La-dateReviews 20,026

Dear Rickard,
Thanks for sharing your feedback.

We are sorry to hear your experience didn’t match your expectations.
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at [email protected]? We’ll work with you to help you on the matter you reported as quickly as possible.

Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.

Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").

Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
La-Date Support Team

Dear Brent,

Let me explain the purpose of our website. La - Date is an online-international communication platform. We provide our members with a fast and convenient environment to connect with new people. Each user has different intentions on the website, but the primary focus is communication. That's why our platform is a perfect place to find interesting conversations and friends all over the world.

You can easily browse profiles for free. However, in order to view personal photos or chat with our validated members, you will need to be a regular member and purchase credits. You can choose among various packages and try the cheapest ones in order to understand how our project really works.

Our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we count on your understanding.

Please reach us via email at support@La - Date.com if any support is needed.
It would be great if you could reconsider your rate or let us know how we can help you to receive 4 or 5 stars from you!

Respectfully yours,
La - Date Customer Support

Dear Matt,

Thank you for sharing your feedback with us!

As our website is an online-international communication platform, people from various countries are using our services. You can use the Search option at the top of the list of users, registered with us. By clicking on the “Filters” button, you can sort users by location and age to find people who match your specific preferences.

We recommend that you start a conversation with people you like, thus you will be able to get to know them better and find out if they are from your area. Follow your heart and you will definitely find your friend on our website!

Kind regards,
La-Date Customer Support

Dear Rene,

We appreciate you taking the time to share your feedback with us!

We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.

One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily watch live streams, browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally.

From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

Please feel free to contact us via [email protected] and we will be happy to assist you with any difficulties you might experience on the website.

Kind regards,
La-Date Customer Support

Dear Member,

As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location and age.

We will be more than happy to assist you in case of any additional questions.
Please contact us via [email protected]

Respectfully,
La - Date Customer Support

Dear Juan,

We do appreciate you sharing your feedback with us!

We would love to make things right if you give us another chance: we would inform you about the possibilities of the website and make sure to answer all of your questions.

Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share.

Best regards,
La-Date Customer Support