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The company has garnered a mixed reputation among its users, with notable strengths in the quality of interactions and user experience on the platform. Many customers appreciate the availability of free credits and the effective matchmaking features, which enhance the overall engagement. However, significant concerns arise regarding the pricing structure, as users feel the costs for communication are excessive, particularly for men, creating barriers to forming genuine connections. Additionally, frustrations about limited geographical matches and the inability to exchange personal contact information further detract from user satisfaction, indicating a need for adjustments to improve accessibility and foster deeper relationships.
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Is ok but is the first time here and give little time for taking with somebody so I I've and I think don't come back thanks anyways BYE
Ok. I think the profiles are somewhat fake though. Many of the photos on different profiles are of the same person which is a bit fishy. I suspect many of them are scammers. Not keen on the idea of having to pay for opening messages. If someone sends me a video why do I have to pay to see it? I won't open them.
Dear Customer,
Thank you for sharing your thoughts and feedback with us!
Please note that we strive to provide every user with a secure and reliable space for online communication and for this reason, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Their profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. At the same time, we carefully moderate the website content and we do our best to make sure that the photos posted in the profiles of each particular user belong to them.
Our Customer Support is at your service 24/7 and we are always ready to review any complaint carefully. In case a member gives rise to our suspicion, we may take additional steps to verify the profile, such as asking that person to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts which significantly minimizes any chance of scammers being present on the platform.
One of the main benefits of our website is that it is not required to pay to become a member and create an account on our platform. You can easily watch live streams, browse profiles, check chat messages and view profile pictures for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You are not obligated to open every photo or video attachment you receive. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
In case you find some of the profiles suspicious or if you experienced any difficulties on the website - please contact us via [email protected] and we will be glad to assist you.
Kind regards,
La-Date Customer Support
Very good with some interest in me at last. This site seems to attract my sort of lady.
Dear Adie,
Thank you for submitting a positive review! Your feedback is valuable to us.
We wish you a pleasant stay on our website.
Best regards,
La-Date Customer Support
This site seems like a scam credits just to chat with people, I can understand pictures or videos but sending messages, I will make sure to tell all my friends to steer clear of this site
Dear Schelling,
Thank you for taking the time to share your concerns and feedback with us!
Please be informed that we strive to provide every member with a reliable and secure space for online communication where honesty and transparency are our primary focus. We do not tolerate violations such as scam so we always do our best to make sure that our members follow the terms of our platform and we carefully review every complaint we receive.
There is no possibility to make some of our services free of charge due to the number of resources and effort we put into maintaining a high level of customer service and security measures on the website. As we carefully check and verify the profiles of thousands of validated members, thoroughly moderate website content to be appropriate and provide assistance for our customers, maintaining several departments operating 24/7 - we set respective prices for our services.
For those reasons, it is true that it is required to spend credits to use some of the services. Nevertheless, you get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
Please feel free to contact us via [email protected] and we will be happy to assist you with any difficulties you might experience on the website.
Kind regards,
La-Date Customer Support
Dear Tony,
Hello and thanks for finding time to submit your review.
As far as we're an international platform for online communication, we connect people worldwide from different parts of the world.
Nevertheless, you may try to find a user from the specific area via "Search" tab.
Should you have any questions, please contact us via [email protected]
Best regards,
La-Dat Customer Support
Excellent I really like the selection of women on here looking for the same thing as I
Dear Romeo,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
La-Date Customer Support
My name is Roy 828 text me 775 so we can 3421 hook up and get to know each other text me I would love to know you
Dear Roy,
Hello and thanks for leaving your review.
Kind regards,
La-Date Customer Support
Had no idea that I was being "charged" to text. That's awful
Dear Stewart,
Hello and thanks for leaving your review.
Please kindly note, that we can't charge you automatically - it may happen only if you're making payment on your own and confirming this matter from your side.
Nevertheless, if there's anything that we could help you with, please contact us via [email protected]
Kind regards,
La-Date Customer Support
I'm having fun so far it's nice to have real girls and attractive I'm happy
Dear Jayson,
Thank you so much for your kind review. We really appreciate you taking the time to share your experience with us.
In case you have other feedback for us, please don’t hesitate to contact us at any time via [email protected].
Kind regards,
La-Date Customer Support
Honestly, I'm floored how many beautiful women are on here...
Dear Mike,
Thank you for the nice evaluation!
We are pleased to hear that you like the website members!
Wishing you only nice people connections ahead!
Best regards,
La - Date Customer Support
Why am I paying for messaging on a free dating site?
Dear Matt,
Thank you for the review!
First of all, let me please inform you that La-Date is an online-international communication platform. We provide our members with a fast and convenient environment to connect with new people.
Each user has different intentions on the website, but the primary focus is communication. That's why our platform is a perfect place to find interesting conversations and friends all over the world.
You can easily browse profiles for free. However, in order to view personal photos or chat with our validated members, you will need to be a paid member and purchase credits. You can choose among various packages and try the cheapest ones in order to understand how our project really works.
Let me please also inform you that we have a bonus loyalty system. Would you like to know more about this?
As an alternative, you still have access thousands of users' profiles absolutely for free. You can view their photos and check your conversation history without any credits required.
Should you have any questions, please contact us back via [email protected]. We will be glad to help you.
Best regards,
La - Date Customer Support
I've met some very opionated people as well as over confident ladies who have extreme ambitions
Dear Greg,
Thank you for the nice evaluation!
We are pleased to hear that you like the website members!
Wishing you only nice people connections ahead!
Best regards,
La - Date Customer Support
Just am replying having not huge conversations and already need to buy something
Greg Greg,
Thank you for the review!
Maybe, it is worth trying a bigger pack just to check if it's really more beneficial, you can talk for more than 6 hours in chat it total?
Let me please also inform you that we have a bonus loyalty system. Would you like to know more about this?
As an alternative, you still have access thousands of users' profiles absolutely for free. You can view their photos and check your conversation history without any credits required.
Should you have any questions, please contact us back via [email protected]. We will be glad to help you.
Best regards,
La - Date Customer Support
It's good wish more ladies from Kansas where on here
Dear Customer,
Thank you for this nice evaluation!
It is always a pleasure to see how our members like the platform.
Please, be kindly informed that we are always trying to extend the range of our members.
In addition, let me please inform you that you may as well use the Search option to select the preferred area of the member. Have you already tried that?
Should you have any questions, please contact us back via [email protected]. We will be glad to help you.
Thank you for your support, it is significant!
Best regards,
La - Date Customer Support
A little stilted- probably time delays. No one From Australia seems to be on line. C'est la vie
Dear Tim,
Thank you for this nice evaluation!
It is always a pleasure to see how our members like the platform.
Please, be kindly informed that members may be online whenever they want or can, it often depends on the time zone they are in.
Should you have any questions, please contact us back via [email protected]. We will be glad to help you.
Thank you for your support, it is significant!
Best regards,
La - Date Customer Support
Best time for a soldier that need a friend to talk with 20 more years then off to my resting home... General Corporate 2 4452 4458 Noel Vega JAG CC -710 of Cc-1323 Scorpions Black Ops Liberty
Dear Noel,
Thank you for a 5-star review!
We are glad that our website is the right place for you!
Keep it up!
Best regards,
La-Date Customer Support
So far great experience just the tokens get a little annoying
Dear Jonathan,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Feel free to contact our customer service department if you have any inquiries at all via [email protected]. We will be happy to help you!
Kind Regards,
La-date Customer Support
He was exactly what I thought I ran right into her right off the bat The one I was looking for I believe I hope that she gets the point that I really don't like spending a lot here when I find them I'd rather have coffee with them
Dear Member,
Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences.
I'm glad we were able to meet your expectations!
We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.
Kind Regards,
La-date Customer Support
Abril loves to travel and me too and I hope of that connection we have will lead us forward in our relationship.
Dear Kyle,
Thank you for taking a moment to share your nice feedback! All your words are highly appreciated by our Team!
Feel free to get in touch if you have any other questions for us via [email protected].
Respectfully,
La-date Customer Support
Don't know,is this even real? Is their a real Latin woman on the other end im having doubts pretty sure its a bot
Dear Brodie,
We are extremely grateful that you took the time out to leave us a review.
We try to make sure that all the validated members are real and interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
Please reach us via [email protected] in case of any help needed. We are there for you 24/7.
Sincerely,
Support Team La-date
Answer: La-date is extreme scam! Not a single genuine profile. All paid workers and hookers. It seems to me that http://J4Dates.com Is a way better option. I have not met any dodgy female user there yet and I have actually gone on a couple of dates with a stunning Ukrainian blonde. I will go with the flow and see how it goes but I really like it so far. As far as I know La-date used to be a normal site years ago but they completely tarnished their name and ruined their reputation because of greed when they started hiring local girls and even boys from Ukraine for chatting. They sit there spouting bulls*t from their keyboards all day and night long, different people can work under the same profile. Steer wide of this money spinning site!
Answer: Can emails or contact information be exchanged? Even the messages are CUTOFF in mid sentences.
Answer: Absolutely, Michael! The live chat feature is great. I've had a few questions in the past, and their representatives were always quick to respond and very friendly. Give it a try!
La-date is an online dating platform designed for those who believe that connection starts with an open heart and a curious mind. Whether you’re just starting out or rediscovering your romantic side, La-date offers a warm, welcoming space for thoughtful, emotionally grounded communication.
Each message on the platform is an invitation to connect with someone who values sincerity, openness, and gentle conversation. You’ll find people who appreciate emotional depth and enjoy taking the time to get to know someone through meaningful dialogue.
The experience is designed to feel natural and free from pressure. You can share your perspective, reflect on the moment, or simply enjoy the chance to be heard and seen. And along the way, you might just experience the quiet surprise of discovering something special when you least expect it.
La-date encourages emotionally safe, intentional interaction—perfect for those who want their next chapter to be rooted in presence, kindne...


Dear Azo,
Thank you for sharing your thoughts and feedback with us!
We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.
One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily watch live streams, browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally.
From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Please feel free to contact us via [email protected] and we will be happy to assist you with any difficulties you might experience on the website.
Kind regards,
La-Date Customer Support