Kohl'sReviews 891

This store has higher prices, and they offer better pricing that tricks the consumer into thinking it's a "Sale" price, when indeed it's a rebate. Then when you send in the rebate, they don't honor it. Scam place! They lure people in with Kohls bucks. For every $50 you spend you get $10 in Kohls bucks. So wow, you get 20% back to spend in their over priced store. You are not really saving anything because you can buy the same items elsewhere much cheaper.

I like what Kohl's sells and they have pretty decent prices, but they have one of the worst credit card policies known to man. They convinced me to get their card, and I bought a few things using it and paid it off immediately (that same day.) One of the items I bought didn't work out, so I went back to the store a few days later to return it. I was expecting a fast, easy return because, after all, that was one of the main selling points in applying for the credit card in the first place. Unfortunately, after speaking with multiple employees and a manager, I wasn't able to get a refund. About a week later after FINALLY being able to speak with some fancy-pants big shot on the phone (this is after speaking to at least a dozen lower level employees who knew nothing and kept telling me the same thing over and over), I found out they do not give in-store refunds for credit card purchases that have already been paid off. So I had to write a letter, wait more than three weeks for them to process my request, then wait another three weeks to get a check with my refund. Biggest hassle ever. They actually punish customers who pay off their credit card quickly! And why is it that none of the store managers even knew their own return policy?

Kelly and I are not friends as she is not trusted to be a friend. But we do have some of the same friends and I know all about her. This is not her first rodeo, retail theft is documented in her history dating back to 1997 where she served a year probation, 50 hours of community service, and fined (State of Wi CCap doesn't lie) and there are MANY stories with the word stealing and theft with the name Kelly Nigbor attached since then... friends (& their parents), family, neighbors, coworkers, strangers, employers, bars, hotels, airports-you name it! She's done it. Of course Kelly won't admit it and it's always someone else's fault.
Let's see, she's an adult & she had to go "potty" so bad that she couldn't set her fragile UNPAID purchases aside before dashing to the restroom. So fragile she had to hold them in her hands as she used the restroom. Seems hard to do.
She finds an unsupervised toddler yelling for help? If her father could hear your conversation (as she said) with his child, surely he'd show concern for her calls of help. I would think, right? So Kelly puts these fragile UNPAID items in her satchel.
1. Unpaid items don't ever go in bathrooms.
2. Never place unpaid items in your purse/satchel.
3. Never leave the store with unpaid items-that's STEALING & exactly what she's charged with. NOTHING to do with helping an unsupervised child in the restroom. That's just plain silly.
I personally have been affected by Kelly's stealing and don't believe a word of her story here. Guarantee this is not Kelly's first time with Kohls or other dept stores and it's about time she is caught again.
Kelly's ridiculous 1 star rating of Kohls is just typical her. Like anyone will believe even the beginning of your complaint. The title: "I was cited a fine totaling $649. For helping a toddler unsupervised in the woman's bathroom". One would think a reward should be given, certainly not a fine & citation.
Poor, poor Kelly-the decent human, white collar, upper class, I guess we could say outstanding citizen with "nothing" on her record being falsely accused by some Kohls security kid (as she called him) who actually did find unpaid merchandise on her AFTER she left the store. Hmmmm... what an unfair world she's living in.

I really like Kohl's, but don't like the restrictions on gift card use with promotional coupons. Sometimes you can only get savings by using your Kohl's credit card. You should be able to pay by Kohl's gift card anytime and with any combination of promotion. Other than that I usually find unbeatable saving during promotions. My favorite is receiving a 30% coupon by mail that can be used on any items including sales! Yes to You rewards are great too.

I am absolutely appalled at the fact that a human being such as myself being a white collared, upper class, without as a stitch of a criminal record can be accused, convicted and cited citations totaling $649 by a 20 something year old who is approximately the same age as my son, even after being searched by an officer of the law, who which in fact found nothing of what I had been accused of taking after helping an unsupervised toddler in the women's bathroom wash her hands and dry them. The fact that this employee can act in the manner as he did telling lie after lie even catching on video surveillance his lies disgust me. Again over myself helping and unsupervised child in the woman's bathroom. Appalled

If they were more affordable, I'd have rated 5 stars... so I shop here when things go on sale. Did ALL of my holiday shopping here this past year. Everything was shipped quickly, arrived safely to their destinations, and I saved a ton by waiting for their sales! Rarely did I encounter problems with items being sold out; when I did, I received an apology with a coupon for $5 off. I love that my all shopping rewards could be loaded directly into my online wallet so no matter how I shopped or paid, they were right at my fingertips!