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Kmart

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Kmart Reviews Summary

Kmart has a rating of 3.3 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kmart most frequently mention good prices and many times. Kmart ranks 3rd among Department Store sites.

service
22
value
20
shipping
16
returns
17
quality
17

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New York
7 reviews
14 helpful votes
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Rewards
December 6, 2016

Love the rewards points! I got here before going to Walmart
The kids clothes seem to be better quality!

Date of experience: December 5, 2016
New York
9 reviews
6 helpful votes
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Good place to shop.
December 5, 2016

Our Store is closing it doors, I am Sad to see it go. How ever it was in the wrong location--if it had changed locations, I would be in it all the time. Customer service on line and in the store is always good. Better prices with them then Walmart most of the time. I really have enjoyed shopping at Kmart.

Date of experience: December 4, 2016
New York
4 reviews
6 helpful votes
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O. K.
December 4, 2016

An average but a big store. Can be helpful though I would prefer other one for my daily needs.

Date of experience: December 3, 2016
Australia
5 reviews
0 helpful votes
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Kmart for my utensils
December 4, 2016

Such competitive prices for goods shown dearer elsewhere. Delivery is prompt, Packaging fantastic.

Date of experience: December 3, 2016
Michigan
5 reviews
0 helpful votes
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Prices are NOT good!
November 28, 2016

Is it just me or has anyone else noticed that Kmart is NOT cheap! You pay MORE for items at Kmart and Sears than anywhere else! It doesn't make any sense! Why are they still in business? HOW are they still in business? Kmart was a decent store when I was a kid. Now the store is a dump and the items are over priced!

Date of experience: November 27, 2016
Kentucky
8 reviews
4 helpful votes
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Do not go there!
November 6, 2016

Trashy store, rip off prices; filthy store; felt i should have taken a bath just being in there

Date of experience: November 6, 2016
Louisiana
6 reviews
25 helpful votes
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You can get some good deals by shopping online and picking up at the store. Sears used to be the Harrods and Selfridges of the USA

Date of experience: November 5, 2016
Australia
3 reviews
4 helpful votes
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Limited
November 4, 2016

I have found that KMart has only a limited supply of stock in their electronics section.

Date of experience: November 2, 2016
Australia
11 reviews
8 helpful votes
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My fav store
November 4, 2016

It's always a whole event to go there with my son to have a look at affordable toys.

Date of experience: November 2, 2016
New Zealand
5 reviews
1 helpful vote
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Everything you need!
November 1, 2016

It had everything you need and more! The reason that I gave it 4 stars is because I could not find a thing I was looking for! I could in the actual shop, but not online!

Date of experience: October 29, 2016
Washington
6 reviews
8 helpful votes
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I love all the products available and the shipping is always fast never have issues with anything other than the site. When browsing the site and using the filters it can be very frustrating, it will act as if the filters were put into place when they actually were not. If not for that it would be a 4-5 star

Date of experience: October 26, 2016
North Carolina
8 reviews
7 helpful votes
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Hope you have all day...
October 17, 2016

Kmart is the worst place to shop unless you don't mind standing in line. There are never enough cashiers for the number of customers who want to check out. The cashiers that ARE on duty are poorly trained and frequently have to call for assistance from their never-present supervisors.

Date of experience: October 17, 2016
New Jersey
1 review
0 helpful votes
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Kmart in Indianapolis Washington street needs to be closed. There is never more than one line open yet tons of employees standing around. Then they advertise a sale item and when it doesn't ring up right they claim it's not the right item even when you pull the tag from the shelf to show them. Lazy lazy lazy. No wonder all their stores are being shut down.

Date of experience: October 16, 2016
Texas
23 reviews
26 helpful votes
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Low quality
October 17, 2016

They had become quite pricey and the quality of their items are not all that.

Date of experience: October 16, 2016
Australia
5 reviews
1 helpful vote
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Great products
October 7, 2016

Love the variety of products and quality is really good, clothing are comfortable!

Date of experience: October 6, 2016
Texas
20 reviews
14 helpful votes
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Lee Stretch Jeans
October 5, 2016

Today I purchased two pair of Ladies Lee Rider jeans. Both have great fit, soft fabric and one has a years warranty. Still the best price for slimming stretch jeans! Thanks KMart!

Date of experience: October 4, 2016
Australia
1 review
0 helpful votes
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Worst delivery service ever
September 30, 2016

Bought a great product, thought I'll send it to mum, OMG the stories, the product was damaged, the product has been delivered, Ah no it hasn't, then reorder, 18 days for a friggin delivery. Seriously, who recruits the bozo's that work there, Just shop in store, don't buy online, they have no idea.

Date of experience: September 29, 2016
Canada
5 reviews
2 helpful votes
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Love it
October 1, 2016

Not better than walmart but still a great place with low prices

Date of experience: September 29, 2016
South Carolina
8 reviews
25 helpful votes
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Like
September 29, 2016

I just love this store, I guess from when I was little.

Date of experience: September 28, 2016
Ireland
8 reviews
0 helpful votes
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They need to revamp
September 23, 2016

The clothes they carry are outdated and they never have enough employees to help you. I rather not shop ther any more.

Date of experience: September 23, 2016