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KmartReviews 516

3.3

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Kmart Reviews Summary

Kmart has a rating of 3.3 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kmart most frequently mention good prices and many times. Kmart ranks 2nd among Department Store sites.

service
22
value
20
shipping
16
returns
17
quality
17

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KR
3 reviews
3 helpful votes
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Nice!
April 23, 2015

Its very straight forward in the way it displays its information.

Date of experience: April 22, 2015
New Jersey
33 reviews
69 helpful votes
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The K-mart stores I've visited (3 in our neighborhood) looked like rejects of the original dollar stores (not the new ones). No rhyme or reason to their displays. People walking out with goods without paying ALL THE TIME because goods are store outside cash registers and clerks just don't care while security is virtually non existent. If there ever was a model for a non-store, this would be it. Would have done great in the old Soviet Union.

Date of experience: April 21, 2015
Australia
26 reviews
19 helpful votes
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Fast and efficient. Always great prices but not a huge product range online

Date of experience: April 20, 2015
Australia
13 reviews
25 helpful votes
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Always buy more
April 15, 2015

Every visit to Kmart ends up with me buying more than I wanted to. They seem to have a very up to date range with good prices.

Date of experience: April 14, 2015
Australia
5 reviews
26 helpful votes
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Not every family can afford top dollar items for their children or home. As a mother of 6, I find the prices at Kmart amazing. With the speed in which my children grow or wear out their clothes, Kmart offer cheap replacements. Not only cheap but I find the quality to be excellent also. I highly recommend Kmart.

Date of experience: April 12, 2015
New Jersey
5 reviews
4 helpful votes
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OK
April 6, 2015

YEARS AGO KMART WAS REALLY GOOD HOWEVER OVER THE YEARS WITH ALL THE COMPATATION WITH OTHER STORES I SEE THAT THEY LOST A LOT OF BUSINESS I AM SORRY TO SAY STILL A GOOD STORE FOR ODDS AND ENDS.

Date of experience: April 5, 2015
Oregon
15 reviews
51 helpful votes
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I do not like the changes that Sears made after buying KMart. It is still though an average store, just not one I shop at much anymore since they have practically eliminated the big and tall department even though the nation is both taller and fatter than it ever was before. It seems like a counterintuitive strategy frankly and they have done in our metro area a poor job of keeping up the electric wheelchairs as well.

Date of experience: April 5, 2015
New York
3 reviews
5 helpful votes
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Totally Amazing
April 2, 2015

Bought Bone Kruncher for my 4 yr old son. We Love Him, he goes for over an hr after charging & we have trained him. Totally lived up to my expectation's! We are currently awaiting the Limited Edition Metallic Gold to arrive. I wil definetly be purchasing all of them. The only dissapointment is Kruncher was missing his bone.

Date of experience: April 1, 2015
Pennsylvania
4 reviews
5 helpful votes
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Fast shipping and good price. Join the shop your way club to get extra rewards.

Date of experience: March 31, 2015
Australia
10 reviews
7 helpful votes
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Good Website
March 30, 2015

Its very straight forward in the way it displays its information.

Date of experience: March 29, 2015
New Jersey
122 reviews
357 helpful votes
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I like to get kitchen supplies and underwear from Kmart. I find they have excellent electronics and I like get money back for purchases. I would have given five stars, but they often only have one of something and you have to keep calling the store. They don't answer the phone or answer it well when they do.

Date of experience: March 26, 2015
Florida
25 reviews
26 helpful votes
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Hit or miss
March 12, 2015

Low inventory items and pricing hit or miss better deals at walmart and target

Date of experience: March 12, 2015
VI
19 reviews
17 helpful votes
Follow Onika T.
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I have had good experiences in the Kmart where I live. The people are friendly & helpful with locating items. If there were 1 thing I would change, it would be the people loitering outside of the store. I do not like that.

The other thing that bothers me is that we seem to get antiquated items, that when I go on the official brand web site, the product does not even show up at all on the site or even in the section for parts.

Sometimes I wish there were more variety, but I'm not complaining. Overall, it's good.

Date of experience: March 10, 2015
California
12 reviews
43 helpful votes
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I purchased several items from Kmart online. The purchase process is easy enough. The only bad thing is my local store is a bit slow at getting my pick-up items in a timely manner. Otherwise, I have no complaints.

Date of experience: March 6, 2015
New Jersey
4 reviews
10 helpful votes
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Wonderful
March 5, 2015

Wonderful site... Prices are reasonable. Customer supports are great.

Date of experience: March 4, 2015
Colorado
3 reviews
66 helpful votes
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Not sure of the number of stores in Colorado, but the 4 I've been to are filthy and grimy inside!

Date of experience: March 3, 2015
Massachusetts
8 reviews
27 helpful votes
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Sales men help? Nope
February 26, 2015

I had to many problems with no real custmer service. With tvs dvd players.
Ink tanks for my printers. But for other items i do like them very much. I enjoy shopping there.

Date of experience: February 25, 2015
Oregon
12 reviews
37 helpful votes
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I'd rather go with Kmart than either Walmart or Target. I won't even write a review on Target... it's just plain anathema to me. Kmart has (had) almost as much stuff as Walmart yet there's something different in the air. I really enjoy their merchandise selection and their employees are a lot happier, it seems, than those at Walmart.

Date of experience: February 20, 2015
North Carolina
21 reviews
17 helpful votes
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Their sales are scams they raise the prices by over double the normal price and then mark them down as sale items so you actually pay full price for wat you think is a sale price also their return policy is horrible I got some stuff for my daughter that was too small I wanted to exchange it instead I could only get my money back they give you the lowest price based on the last six weeks the item was on sale so I only got $4 for a pair of boots they currently had on sale for $10 why not just let me exchange the boots for another size? I lost $6 on that transaction :(. I don't shop at kmart and never will unless it is free and maybe not even then!

Date of experience: February 16, 2015
Indiana
4 reviews
1 helpful vote
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Love this store for their layaway option. Helps when I need time to pay on a big purchase. The options for delivery after payment is complete are wonderful.

Date of experience: February 9, 2015