Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Kmart

Kmart

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Kmart?
grey stargrey stargrey stargrey stargrey star

Kmart Reviews Summary

Kmart has a rating of 3.3 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kmart most frequently mention good prices and many times. Kmart ranks 3rd among Department Store sites.

service
22
value
20
shipping
16
returns
17
quality
17

We monitor reviews for authenticity

Switzerland
5 reviews
6 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

I wish they put more employees to help find what Im looking for some times I spend too much time looking for what Im looking for,

Date of experience: March 13, 2016
Virginia
23 reviews
42 helpful votes
Follow Kim M.
Unfollow Kim M.
Share Review
Report Review

Ok site good prices
March 8, 2016

I can usually find what I'm looking for. Great prices. No problems in receiving items

Date of experience: March 7, 2016
New Jersey
1 review
0 helpful votes
Follow Donna r.
Unfollow Donna r.
Share Review
Report Review

I had to deal with an employee and manager in toms river being very rude. I put an item on layaway. While the item was on sale, I asked for a price adjustment and they would not go v e it to me. They said my receipt was to old. I put the item on the 1st of the month and before my first payment was do, on the 9th, I ask for price adjustment. The manager of the toms river Nj store, Greg, was rude and did not follow the producers. Called hire up to the corporate office. They told me that whatever the manager said they have to follow it. Even if they were wrong. Corporate told me that the district manager will call to discuss this within 48 hours but, of course, never called. Horrible customer service. Greg the manager of the Toms River Nj was terrible and does not care about the customers. He knows he can say and do anything because nobody in that company that is hire up don't care.

Date of experience: March 4, 2016
Oregon
6 reviews
7 helpful votes
Follow Cornelia C.
Unfollow Cornelia C.
Share Review
Report Review

Love it. Kmart!
March 2, 2016

I love to shop at Kmart. Great savings. When I get enough points for buying stuff, I use them along with the other discounts. Wow, what a deal. That makes me happy. Thank you for caring about customers. Corne! Is Calhoun

Date of experience: March 1, 2016
California
5 reviews
5 helpful votes
Follow Tia T.
Unfollow Tia T.
Share Review
Report Review

Not many options
March 1, 2016

I like their items, but the prices can be better...

That's why Walmart winning.

Date of experience: March 1, 2016
Texas
5 reviews
24 helpful votes
Follow Abraham A.
Unfollow Abraham A.
Share Review
Report Review

No
February 29, 2016

Stay away, this is the worst place that I have ever shopped at.

Date of experience: February 29, 2016
Australia
2 reviews
4 helpful votes
Follow Eliana M.
Unfollow Eliana M.
Share Review
Report Review

Cheap stuff
February 29, 2016

They have a very competitive prices, comparing it with Big w and target

Date of experience: February 28, 2016
New Jersey
14 reviews
27 helpful votes
Follow Freddy M.
Unfollow Freddy M.
Share Review
Report Review

No
February 25, 2016

Just no, I am surprised it is even in business. I have never had a good experience in K-Mart.

Date of experience: February 24, 2016
Virginia
6 reviews
52 helpful votes
Follow Henry H.
Unfollow Henry H.
Share Review
Report Review

Decent
February 24, 2016

Decent place as long as you avoid the rabble. I am surprised it is still open.

Date of experience: February 24, 2016
Pennsylvania
5 reviews
13 helpful votes
Follow Terence W.
Unfollow Terence W.
Share Review
Report Review

Good Service
February 22, 2016

Nice stores without Wally World Prices... Support the underdog!

Date of experience: February 20, 2016
Ohio
6 reviews
0 helpful votes
Follow Maria H.
Unfollow Maria H.
Share Review
Report Review

Friendly
February 19, 2016

Easy to find products, store clean, workers are helpful.

Date of experience: February 17, 2016
Germany
3 reviews
13 helpful votes
Follow Victoria M.
Unfollow Victoria M.
Share Review
Report Review

Best
February 16, 2016

Kmart is best for many things. I never faced any issue or problem with my order. Services at its best.

Date of experience: February 15, 2016
Virginia
2 reviews
12 helpful votes
Follow Peter M.
Unfollow Peter M.
Share Review
Report Review

Things are quite good
February 8, 2016

Discounted goods at kmart are quite good. I had amazing experience.

Date of experience: February 8, 2016
Wisconsin
23 reviews
53 helpful votes
Follow Angela B.
Unfollow Angela B.
Share Review
Report Review

From my childhood days compared to what it is today. Why did a discount store try to be a highend store? Signing name brands was a huge mistake! Kmart, Big K left their original format and took a nose dive

Date of experience: February 4, 2016
Virginia
4 reviews
3 helpful votes
Follow Henry G.
Unfollow Henry G.
Share Review
Report Review

Yuck
February 4, 2016

This place is filthy and the employees are rude. More of a ghetto mart than a "kmart"

Date of experience: February 4, 2016
California
5 reviews
7 helpful votes
Follow Hannah L.
Unfollow Hannah L.
Share Review
Report Review

Worse than Walmart
February 4, 2016

This place sucks, compared to every other store out there.

Date of experience: February 4, 2016
Missouri
40 reviews
64 helpful votes
Follow Lory R.
Unfollow Lory R.
Share Review
Report Review

I love this store; always discount on the highest quality clothes!

Date of experience: January 31, 2016
California
5 reviews
2 helpful votes
Follow Pat D.
Unfollow Pat D.
Share Review
Report Review

So many stores have closed. Kmart carries 100% cotton clothing at exceptionally reasonable prices. Since I cannot find a store near me, shopping online has been a godsend. Once you have purchased any of their own line, you can count on the sizing to be universal. With people today seeing cotton, this is the place.

Date of experience: January 28, 2016
New York
9 reviews
4 helpful votes
Follow Limom C.
Unfollow Limom C.
Share Review
Report Review

Love this store
January 27, 2016

Great employees just long lines. I enjoy shopping here. Great sales.

Date of experience: January 27, 2016
Germany
3 reviews
16 helpful votes
Follow Lauren E.
Unfollow Lauren E.
Share Review
Report Review

Doing good work
January 26, 2016

Kmart is doing good work as compare to others. Many times I ordered here and they delivered on time too.

Date of experience: January 26, 2016