KizoaReviews 990

Website has been inoperable for a week (I have been a customer for only about 10 days). Customer service rep agrees it isnt working, assures me it will b up and running by 8am yesterday. Apparently not. Actively refused refund at the same time.

UPDATE:
This site is crap. They took my money, then 2 days later the site no longer works for me. They cant fix it, and they wont refund my money. Then they had the gall to email me and tell me that they wanted me to change my reviews. LOL why would i tell people a site is good when it doesnt work, they wont refund my money, and they keep feeding me a line of crap about how a paypal refund takes a week because they are in france. THERE ARE TONS OF OTHER SLIDESHOWS OUT THERE THAT WORK... DONT WASTE YOUR TIME WITH THESE LYING SCAMMERS!

I edited a video for my daughters birthday for 3 hours and accidentally clicked on info for creating a collage…deleted the whole video. Re created it AGAIN 3 hours later they tell you you have to pay for extras. (Don't bother trying to make a video that lasts longer than 10 seconds.) I've invested 6 hours in creating a gift I do not have access to. What a bunch of dirtbags. I hope the creators and owners wake to find their crotches infested with the fleas of a thousand camels!

BUY AT YOUR OWN RISK. BUYER BEWARE. TERRIBLE CUSTOMER SERVICE- DOESN"T WORK.

Do not download this unless you aren't concerned about wasting your money away if it does not work. I bought the premium package to make a slideshow DVD for my daughter's 2nd birthday and spent hours and hours putting it together.

I downloaded the special software to burn a DVD and it didn't work- kept shutting down, wouldn't burn, said it would take 3 hours. My plans of this beautiful slideshow at her party were ruined.

What makes this worse is that I called the company in an attempt to get my money back (since it flat out didn't work) and they refused. They do not give any refunds, even if it's their error or service that doesn't work.

I am so disappointed that now I am out $50 AND don't even have a slideshow to show for it.

DO NOT use this company- go elsewhere- these are a dime a dozen and the lack of functionality and terrible customer service will get you NOWHERE (just wasted money and time).

I am not sure what the negative reviews are all about, if you were surpised that the free version was a scaled down offering from the full, paid version then life in general is probably one big surprise for you.

I am a professional web designer and I am very particular about the programs I work with and I have to say that making a slide show for my 8 year old daughter's class was an absolute pleasure. As a matter fo fact she did half the work easily. Everything that was promised worked flawlessly and the end result was stunning. I hardly every run into a program that works this precisely and with vritually zero mistakes. Yes, I had to pay for the premium version, but I gladly pay money for a great product. Thanks for giving me and my daughter such a fun time together.

Andre

I liked the features of this site and signed up for a free account. I put 1.5 hours in creating a slideshow and when done they said I have used some premium features, hence I have to upgrade my membership to a premium one. I was really frustrated at that time as I was planning to surprise someone with that video. It was like a sheer wastage of time and it actually spoiled my plan. My point is they should have mentioned the premium features so that the user thinks twice before using them. But from the very first you are alluring people to create videos/slideshows for free and suddenly after wasting their time, you come and tell that they need to upgrade their account. This is cheating! And you cannot run a cheating business for long. I will not use this site and will ask everyone to think before using kizoa. It's hopeless.

I was very scared about the comments, but most of it is NOT true... this website is AWESOME! Easy to use and it really has customer service. I contact them online and through the phone, they called me back 3 times after I left a message, it took only 15min for them to reply my calls. I was scared because is a website based overseas... don't be afraid, they are very nice and are very caring about their new american market. Payment is on US dollars and not in "euros" like some people commented... totally worth the price :)

Its not fair every time you try to upload a photo when your half way through a slideshow once youve uploaded a photo you have to start again! And its not fair, i tryed over 2 weeks with my daughter to add our own music and stuff but it didnt say it was premiam!... so when we pressed save it said to up grade £20! And that is a rip of you have to pay to make a video online and £20 for the year OMG! I mean i get the only good stickers and stuff are premiam that happens on loads of websites but for YOUR OWN music! DONT TRUST IT, IT IS A PEACE OF...