KizoaReviews 990

As I am not a computer savvy person, I have had to contact Veronica at Kizoa on numerous occasions with various questions. Her response has been immediate, knowledgeable, patient and very courteous. Customer service is the BEST I have experienced for any online program! The Kizoa slide maker program is easy, full of cool effects, transitions etc. Some drawbacks are that I would like to have my used photos be "hidden" once placed in the slideshow. Going through over 600 photos is challenging. I would like to be able to crop my photos by dragging the corners in/out giving me more control so that I can fill the slide and not be confined to the pre-set parameters. Also, with the premium package, I cannot use a background other than black, when I try and apply the amazing background choices, my photo is covered!? Although, there are these drawbacks, I am thrilled with my slideshow and I would recommend this program to teachers and friends

This site is amazing and offers so may extras. I can't believe it is a lifetime membership and not annual or monthly. I will forever use this site for holidays and birthdays. The best part is calling the number and getting a knowledgeable person on the phone immediately who answers. What?! That's unheard of these days. Veronica was awesome. I even was able to email her some videos for her to upload to my slide show for me. Thanks so much! Customer for life!

Love the online program. Has much more potential though. In Fx, there is an option for Bordes Colores, when you choose that option to frame your pic, the program automatically changes it to yellow or black, there's no way to change it! I tried speaking with the gentleman on the other line regarding that and I think due his accent I was unable to fully understand and him me. We were never able to fully communicate efficiently. There are some other issues with the timing, more than occasionally when you need to validate a slide another slide will pop up to validate its time but it changes the time. So I feel like I'm trying to remember what the time set was to choreograph with the music and I essentially have to redo that whole area. When you move a slide too, it automatically resets the time to 5 sec. Very frustrating. Mixing your music on here is also difficult, like to transition or cut. I would pay additional to have a better music mixer for this. All in all, I love the program. Pretty easy, and I love that I don't have to store the slide show on my computer! Look forward to all of the updates you guys make!

I spent about two hours making a slideshow from pictures of my Dad's life for his funeral. When I went to add the songs, it said I could only add more than one if I bought a premium membership. Not wanting to have wasted my time, I went ahead and bought the DVD package, that way I could at least burn it to hand out to family. Well. Once you add the songs, it doesn't tell you when the first song ends! This makes it almost impossible to start the next song directly after the first one. I looked into this, and apparently this program doesn't have that feature. I essentially had to do math and calculate what slide the songs would end on by dividing the length of the slides and the songs. It took forever! Then, after all of this, I couldn't figure out how to burn it on a DVD! It would only burn the file onto a DVD, making it only usable on laptops. So pointless! I would NOT recommend this website to anyone!

They don't have blankets to order with your photo on it, they have just the basics like t-shirts and regular prints. Made a collage of my family using one of their templates that I wanted printed on a blanket but I ended up getting a puzzle for my daughters to play with. Received it within 1 week so pretty impressed with that.

Overall pretty straightforward website. The only thing was that i discovered until after i was done making my video that in order to email it i needed a membership. I called the customer support phone and they told me that i just needed to replace my own music with one of theirs so then i was able to send it by email for free. All in all it was an ok website.

Do NOT order from this site. The email of my slide show did not go through and burning/download also did not work. When I contact customer service, I was told that I was in error... that they have many happy customers. I informed them that I was going to refer to my bank because their product did not perform the way it was promised and they told me their headquarters were in France and they didn't have to comply with US rules. BOGUS! If you sell somewhere, you have to support that sell... period. Or have criminal intent in my book. They are rude. Their product doesn't work as it indicates and you will end up fighting to be treated with respect, or worse, to get your money back. Don't do it!

Paid for the premium membership. Created a slide show with music and when I download it to burn a DVD or save it to my computer, it come down without the music. I have been working with Kizoa for over 2 months to fix this problem and they have me try different things but it's still not working. Now they are not returning my calls or daily help desk emails. Do not use this company, their product randomly stops working and they can't support you.
LHaack
Irvine, CA