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Kizoa Reviews Summary
Kizoa has a rating of 3.5 stars from 990 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kizoa most frequently mention customer service, slide show and good work. Kizoa ranks 1st among Photo Sharing sites.
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Masking is not what it should be. It spoils my whole picture
No texting can be edited as scrolling
I tried several other slide show softwares, all of which, like Kizoa, offer a free version that works in a limited way. Of the free versions, Kizoa was clearly the best for my use and I did purchase the $100 version. I am very satisfied with it, now that I am pretty far up on the learning curve. I'm retired so was not "born with an electronic gadget in my hand" and did not have any previous experience with graphics software or slide maker software or video editting software, so I really was a raw novice. I watched several YouTube videos about how to use the software and found them quite helpful. Now I get raves on my slide shows and am confident I made the right choice.
I love the site so much that I even paid $50 for the membership. It was so far, so good but it's taking a long time sending me the video. It's already an hour since I requested the video I made to be send to my email. My video is only 30 seconds long so it shouldn't take that long. I use it for business purposes so that's why it's a bit urgent for me. Is there a reason why it's like this?
UPDATE: It's been 6 hours & I still haven't received my video.
I am a Premium member, I would like very much to upgrade to a PRO membership with the offered discount of 65%. Unfortunately I have missed the offer, that was till September 27th.
Kizoa offer me now only 30% of the remaining part of my membership.
Update
The situation is already well and satisfactorily resolved
Nothing but my gratitude for the collaboration. Thank you.
Hi Solange, I have replied to your message on our Facebook page to let you know that the discount is available until October 29th so you can still use the promo code PRO30 to get the discount if you still have the Premium DVD membership.
One day, when I wanted to purchase your PRO product, but the special discount was just ended, I tried to asked you, hope you can give me the special price to me one more time, and I never thought that you would replied me instantly, then the next day you really gave me the special discount again, even if it was just only 20 US dollars different, but I felt your sincerely and nice and wonderful services to your customer, thank you so much.
Thank you for your amazing customer service. I rec'd a reply back to my inquiry on my membership issues. All of my questions were answered. I was able to burn my slideshow to a dvd with no problems. I've been a long time member of Kizoa. I love the many effects and transitions you can add. I was able to edit and revise my slideshow easily. I am so happy with your quick reply and service I will definitely be letting my friends at work how what an awesome site Kizoa is. Happy Dance!
Hi Ethel, don't worry, we never cancel accounts even if a membership has expired. What probably happened is you may have accidentally created a second account. I can help you find your original account with your photos and slideshows so you can regain access to it. Just send me an email at [email protected] and I'll get everything worked out for you ;)
I cannot access the site. It is saying 404 Not Found. Please advise
Hi Rebecca, sorry about the error! We've been having a few server issues these past few days which causes interruptions in the website. We're doing our best to fix this asap so hang in there and try again!
One month ago I was so excited about me making this Slideshow with all the pics a got in our recent vacation in my country HONDURAS, C. A. But I was very dissapointed, when I realized that I was wasting my time doing it, is no such thing to get this video for my family to watch in our country no even our friends in F. B. can watched. I UPLOAD to YOUTUBE then to F. B. Youtube it says 77 people watched this video but not even one in my family. I UPLOADED to my F. B. page only 4 views nobody comented because they can no see it. Well from now on I'm not going to use KIZOA no more.
Hi Maria! I see that your video was successfully uploaded to both YouTube and Facebook, so you might need to check the privacy settings on your YouTube channel or on your Timeline if your contacts are unable to see your video. I will be contacting you via email so that we can further discuss the exact issues you are experiencing and so that we can help you share your vacation memories!
A couple of months ago all my photos were missing from Kizoa and they never came back.
Today the site is not working at all and I cannot access it. I get the following message "The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later." This is Kizoa specific, as I have no trouble accessing any other site and have been able to write and post this review. Very frustrated. Is it gone for good?
Hi Jane, we have been having problems with our server since yesterday morning, but our engineers have fixed the problem and everything will be back to normal a bit later today. Don't worry, nothing has been lost! Regarding the missing photos from a few months back, please know that you can contact us if you ever need assistance, as we will be happy to take a look at your account and help you!
Whelp, I made my video but can not post it to Facebook. It keeps telling me to try again in a few seconds. I sent a request for help but have not yet received a response. After several hours of this I am tired of trying. I'm just glad I didn't buy the full package.
Hi Stewart, we unfortunately had some problems with our server this weekend, but everything will be back up and running later today. We will then be glad to help you get your video uploaded to Facebook.
There is so much positive to say about kizoa. I had so many online video maker programs and started using Kizoa and wouldn't go back to any other program.
The online assistance is prompt and very professional.
Total happy with Kizoa
Keep up the excellent work
This is the slide show maker that is easy to use (and I am technically challenged!), this program has great animated features you can add to your slides and has a slew of transitions to use for special affects... and if its all FREE!
I chose to pay for the premium package which gives you access to reps that can walk you through any questions you may have. All of them were great! I never once was on hold. They were all patient and knowledgeable.
I highly recommend this program... can't wait to use it again and use some of the other great features like the templates if offers.
I thought that once you purchased a membership ( and I did) that you would have more backgrounds, stickers and other items to work with to make you slideshow even better but that was not the case. Also for Tow days the site was having problems, I call and was told that there was nothing they could do and that I just had to wait. I tryed to upload it to facebook and couldn't although they say you can. After all of that the slideshow was emailed to you me four days after I needed it:-( the quality was good but if you would like to use for a special occasion you should have it done two weeks before.
Hi Patricia, all of our backgrounds, animations, and templates are available to all of our users. Please send me an email at [email protected] so that I can help you get your video posted to Facebook and so that I may look into the delay in receiving your video file. Also, for any future creations, please know that you can track the status of your video file under the MY ORDERS tab of MY ACCOUNT.
I HAVE MANY SONGS I RECORDED; BUT KIZOA REFUSE THEM ALL; OTHERWISE IT IS FINE BUT NEED MORE FEATURES; THANK YOU; I NEED TO UPLOAD MY SONGS BUT THIS ONLY TAKES MP3. WHY?
Hi Jorge, I am sorry that you have been experiencing difficulties uploading your music to your account. Kizoa does also support AAC, M4A, WAV, and WMA file types, so please contact me at [email protected] in order to help get your music uploaded.
They leave out alot of important things in their tutorial, for example, at first it looks like you don't have a lot of control regarding the timing of the video/slideshow to specific music, but I discovered that you can control this after all. Their tutorial only shows you how to place two songs if one is too short for the video.
Hello Peter, thank you for your suggestions regarding our tutorials. We are always working on new ones and we will keep your comments in mind for future topics!
I cannot see any photos or videos in my account or edit my video ongoing I have done everything I was told re clearing browsing data still nothing. I have paid over £70 becoming a Pro member and cannot even speak to a representative that membership is supposed to allow me.
Hi Judith, We apologize for the inconvenience. The site was down for approximately one hour yesterday, but the issue has been resolved, so please do contact me at [email protected] if you are still unable to connect to your account.
I pay for the premium option. The site lags and sometimes crashes and won't save my files that I am working on. I would like to see more slideshow pre-made options. I use to use onetrue media and they rocked, I miss them.
Hello T H., We are sorry to hear that you are experiencing difficulties when using Kizoa. The problems that you are encountering sound like they are related to your internet connection or to problems with the Flash plug-in in your internet browser. I recommend verifying that your browser is up-to-date and possibly switching to Google Chrome to connect to Kizoa if you are not already using this browser. Please send me an email at [email protected] so that we can help resolve these issues for you. I would also like to thank you for your suggestions regarding our template options. Do you have any specific themes or ideas you would like to see incorporated? Please do not hesitate to contact us with any suggestions.
When changing picture take to long for it to do it
We made a slide show for my son's eagle scout court of honor. The program was simple to use and turned out perfectly. We loved adding out own music.
I wear a lot of hats with our nonprofit. And we get a lot of semi-usable footage and photos from cell phones. Our initial work with building messages with Kizoa has helped with our efficiency and brought us to the 20th (yeah, I know) century with our limited tools and time. Thanks!
From the business
Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
HI Joanna, I checked into your video file and the reason you didn't receive it right away was because after you requested the video file you went back into it and made changes several times. Every time you continue modifying your video it'll pause the conversion process and restart once you're finished. So to ensure a speedy delivery make sure to not make any changes to your creation while you're waiting for the file ;)