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Kizoa

3.5

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Kizoa Reviews Summary

Kizoa has a rating of 3.5 stars from 990 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kizoa most frequently mention customer service, slide show and good work. Kizoa ranks 1st among Photo Sharing sites.

service
61
value
66
shipping
18
returns
11
quality
62

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New York
1 review
0 helpful votes
Follow Michael M.
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I am unable to log in and view the program from my iphone. I could view movies on a link but not by going directly to the website. I would hope this is resolved since I have a lifetime membership. The only other issue was sound was not able to be heard on my iphone for a collage. I was told this is a known problem. Possibly creating an app would even be better. Overall, the app itself seems to be fairly to be creative and I'm happy with it.

Date of experience: March 5, 2016
Georgia
1 review
0 helpful votes
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A very great website
March 5, 2016

It helps with making videos like YouTube, and other sites. I just wish that we could download free and some more things are free instead of you having to pay.

Date of experience: March 4, 2016
Illinois
1 review
0 helpful votes
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Not a happy camper
March 2, 2016

The program needs to be more user friendly. I'm pretty tech savy, so its very frustrating that the system makes creating a slideshow so cumbersome. It should NOT take more than 30 mins max to upload pictures, organize and create collage intro sheets.
I spend over 8 hours uploading over 300 photos, organizing them chronologically and making intro slides for each event to only have the program lose all my pictures. :( Needless to say, I have not gone back online to start my project over again.

Date of experience: March 2, 2016
Veronica G. — Kizoa Rep
over a year old

Hi, sorry to hear about the trouble! We've never lost photos before and I verified your account and you have over 1000 photos saved in the "My Images" tab of your account. When uploading photos a strong internet connection speed will definitely help with the upload go fast. If your internet connection is not very strong, then I recommend uploading photos in smaller batches to make things go along more quickly.

New Jersey
1 review
0 helpful votes
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Kizoa is great, and I love the movie that I have made. Unfortunately I cannot use it :( The site is very misleading in that you are able to create your entire movie, but then are unable to download it without paying $50-$100. I have spent many hours creating a movie of all of my nephew's first videos to give him for his 2nd birthday, and now I am unable to give it to him, which is very upsetting.

Date of experience: March 2, 2016
Alesa G. — Kizoa Rep
over a year old

Hello Laura, we are sorry to hear about the confusion regarding our Premium features. For this instance, I have gone ahead and requested a download of your movie for you, so please keep an eye on your inbox for the link! We hope this helps! To clarify what is free versus what requires a Premium membership, please check out the features of our memberships on our website or within your Kizoa account by clicking on the orange "Lifetime Premium" button in the top left corner.

Romania
1 review
0 helpful votes
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FEEDBACK PROGRAM KIZOA
March 1, 2016

Good evening, my name is Corina Ionescu and I subscribed last year the program Kizoa that though, I tested much! Overall the program is quite rich in effects, transitions, templates, etc., but I seems a bit cumbersome to work with him! Hardest I find that editing clips can not do it, but be sent to you and wait until you edit! In this regard, if I want to draw a sample, second, to final edit, every time you have to spend time, to send the variants and then wait! I would have liked to edit myself clip, so that i can make changes or additions in place, and then to see the final version! The program also does not have stability, and a few times I was wiped out, I worked and I had to take over again! In this regard I would like greater stability and opportunity, for my check I projects, without having to send them to you.In I paid program and should have independence from him! I'm sorry that I did not know this detail from the start, do not know if buy program! With feedback from sorry, I do not have a favorable assessment of your program, thank you for your cooperation and look Improving! Best regards! Corina Ionescu!

Date of experience: March 1, 2016
Minnesota
1 review
0 helpful votes
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Solid
March 1, 2016

Kizoa is pretty simple to use with a ton of options. Ive use it free before, but needed higher res, so i bought a subscription. I wish they ha some "one use" options for less.

Date of experience: March 1, 2016
North Carolina
1 review
4 helpful votes
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Upset. =(
February 24, 2016

I loved Kizoa, as I was in search of a free program to create a memorial video for my dad's funeral this weekend. It is easy to use and fun to create but I was sad that after working on my dad's video for days I wasn't able to download it or burn it into a DVD unless I became a member and pay 49.99. It would be okay if I wanted to make videos all the time but this is just for a one time purpose and the price is far to high for me to pay. I really wish the website would be more clear about their free features. I am so stressed out since I worked so hard on the slideshow and in the end, I will have to find another place to create a video for my dads funeral. I really hope Kizoa will be able to help me out. =(

Date of experience: February 23, 2016
Alesa G. — Kizoa Rep
over a year old

Hi Kristen, I'm sorry to hear about the confusion regarding the features of our Free basic membership. With a free account on Kizoa you can use your own photos, videos, and music to make movies, collages, and edit photos. You can make as many as you want and then share your creations online for free. You can also download your movie for free if it is under 1 minute in length. You can see all the different features of our memberships on our website or within your Kizoa account by clicking on the orange "Lifetime Premium" button in the top left corner. I hope this clarifies things but I will also be contacting you via email so that we can better determine how to help.

Philippines
1 review
1 helpful vote
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REQUESTING FOR FREE COPY
February 24, 2016

Your website for online movie maker is the best for this matter but I want to have an mp4 format of my movie. It is too costly for me to pay for it and as a first time user I didn't know that it has premium membership just to download for the output. Can I request for a free mp4 copy on my account (*******@gmail.com). Your positive response regarding this matter is highly appreciated. Thank you!

Date of experience: February 22, 2016
Alesa G. — Kizoa Rep
over a year old

Hi Jessie, sorry for the delayed response! Thank you for your review of Kizoa; we are glad to hear that you are happy with the program. I'm sorry to hear about the confusion regarding Premium features and I have made a 1-time exception and requested your movie for download. Please keep an eye on your inbox for the link!

Washington
1 review
1 helpful vote
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F I V E (5) S T A R S
February 23, 2016

Of all the software I have previously purchased from European sources, this is by far the most fun to use product to date. Its learning curve is just about where it should be for either an intermediate through advanced user. I spent nearly 2 days making my first collage. I was barely able to stop using the software for even 1 hour. Kizoa is as addicting as video or online games. Thanks Kizoa for making an online graphics editor like no other.
Tech support is spot on even with the nine hour time difference from Seattle to Paris. A really big thank you to my customer service assitant - Alesa Gawlik.

Date of experience: February 22, 2016
Alesa G. — Kizoa Rep
over a year old

Thank you for your review, Jeremy. I was happy to help and please do not hesitate to contact us again in the future should you have any other questions!

GB
1 review
1 helpful vote
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Been waiting for this
February 22, 2016

Having used Kizoa for a number of years I found from time to time the software let them down, slow to sign in, freezing on a regular basis, waiting forever for an edited photo to save... well that's all gone!
I am really impressed with the new format, long may they continue to improve their website... well done to the Team

Date of experience: February 22, 2016
Greece
1 review
0 helpful votes
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Betrayal
February 21, 2016

I have spent a lot of time and effort to make a movie because the front page of your website clearly shows that you can create and download videos for free. But in the end it says that you are forced to buy membership if you want the movie to be downloaded on your pc. I have shared it on facebook but i want to download it for free. What is the use of creating it if i cant even download it? You should have mentioned it on homepage. I was really expecting to download the video and send it to a very special person after all the effort. I am really dissapointed.
I really need to download this video. Please do something

Date of experience: February 21, 2016
Veronica G. — Kizoa Rep
over a year old

Hi, sorry for the confusion regarding the ability to download your movie to your computer. With a basic membership you can share your movie for free online by email, Facebook, Youtube, Twitter, blog, etc. You can also download your movie to your computer if it is under 1 minute. I have gone ahead and exclusively requested for you to receive your movie in a video format so you can download it. Also, could you clarify where you saw that "Free" was mentioned on our homepage? We do not have this mentioned anywhere on our website and we do provide our membership details both on our website as well as within your Kizoa account where you'll see a large orange button that says "Premium" in the top left of your account.

Florida
1 review
1 helpful vote
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Veronica-SUPERSTAR
February 19, 2016

I called into customer service with a problem on a video that was created the night before. The video was for a funeral service and had to be at the church within a few hours. Veronica was eager to help, knowledgeable and fixed the problem within a few minutes. SHE IS A SUPERSTAR!

Date of experience: February 18, 2016
South Africa
1 review
0 helpful votes
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False advertising :(
February 18, 2016

I spent days putting together a slideshow for my boyfriend for valentines day believing that it was, as the website advertised, FREE. I am absolutely heartbroken to discover that I now need to pay money in order to download this video. I could have spent this time using another program that was actually free. I feel that this is false advertising.

Since experiencing this problem I have read reviews written by others who have similar problems and am very surprised to see that Kizoa has not changed their website to reflect it is not in fact free.

Date of experience: February 18, 2016
Veronica G. — Kizoa Rep
over a year old

Hi Rebecca, I'm sorry to hear about the confusion of our free features vs. our Premium features. With a free account on Kizoa you can use your own photos, videos, and music to make movies, collages, and edit photos. You can make as many as you want and then share your creations online for free by email, Facebook, Youtube, Twitter, blog, etc. You can also download your movie for free so long as it is under 1 minute in length. You can review our features with pricing directly on our website as well as within your Kizoa account by clicking on the large orange "Lifetime Premium" button in the top left corner of your Kizoa account. We try and make as much as Kizoa free as we can, which is currently the case. However, we do still have a few special features reserved for our Premium members.

California
1 review
1 helpful vote
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I looked for a free slideshow service for my husbands' memorial funeral service. I searched for free slideshow programs and settled on Kizoa after reading the positive reviews. I spent days working on his slideshow and then realized that I cannot actually download the video or even properly upload it to youtube without paying. I am so disappointed and spent so much time on this. Their policy on what constitutes "free" is sneaky and unclear until you try to download. SO DISAPPOINTED. Don't get scammed like me.

Date of experience: February 17, 2016
Veronica G. — Kizoa Rep
over a year old

Hi Andrea, first of all I am very sorry for your loss. I have gone ahead and exceptionally requested for your to receive your movie in video format which will be sent to you by email. Just so you know, you most definitely can upload your movie to Youtube for free regardless of how long your movie lasts. When you are logged into your Kizoa account go to the "My Movies" tab, select your movie, then click on the "Youtube" button at the bottom of the screen. You will then need to choose the "basic" option and your movie will be automatically uploaded onto your Youtube channel. If you would like to review what features are free and which ones are Premium you can consult our membership chart on our website as well as by clicking on the large orange "Lifetime Premium" button in the top left of your Kizoa account.

California
1 review
2 helpful votes
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False Advertising!
February 17, 2016

Spent 6 hours creating a "FREE" video for my daughter's 2nd birthday only to be bilked out of $29.95 to get a copy of the finished product. Thirty bucks isn't the end of the world, but I refuse to pay it on principle. That's just wrong. You can't support a company that isn't up front with their customers.

Date of experience: February 17, 2016
Veronica G. — Kizoa Rep
over a year old

Hi Benjamin, I apologize for the confusion of our free and Premium features on Kizoa. You can review these features on our website as well as within your Kizoa account by clicking on the large orange "Lifetime Premium" button in the top left. I have exceptionally requested for you to receive the movie you made in MP4 format so you can save it to your computer. You'll get a download link by email. Just so you know, the majority of Kizoa is free and you can make movies, collages, and edit photos for free using your own photos, videos, and music. You can make as many as you want and share them online by email, Facebook, Youtube, Twitter, blog, etc. and even download your movie to your computer for free if it is under 1 minute. Let me know if you need help with anything else ;)

Saudi Arabia
1 review
1 helpful vote
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Disappointed
February 17, 2016

I made a video as it said it was free. I sat whole night to make a video for my school presentation and i'm really sad to know it asks for membership to download :( I still have 6 videos to make by 27th. Wasted my time on this.

Date of experience: February 17, 2016
Veronica G. — Kizoa Rep
over a year old

Hello, sorry for the confusion. With a free account on Kizoa you can make movies, collages, and edit photos using your own photos, videos, and music. You can then share your creations online for free by email, Facebook, Youtube, embed onto a website, etc. You can also download your movies to your computer in video format so long as it is under 1 minute in length. We are currently working on a project to allow students and faculty who use Kizoa for educational reasons to obtain a free Premium VIDEO membership. I've gone ahead and activated your Kizoa account to a Premium VIDEO membership, so feel free to continue using it ;)

Canada
1 review
0 helpful votes
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Memory CD of my twins..
February 16, 2016

I am in the middle of make a memory CD of my boys and needed help with some of it. The costumer service I received was GREAT and very HELPFUL in directing me on some of the things I needed to do with make this CD.

Thank you again
Isabell.

I also find this program very easy to work with..

Date of experience: February 16, 2016
Singapore
1 review
0 helpful votes
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Unable to download video
February 15, 2016

I sat up whole night and prepared video for Valentine's day based on the reviews. And at the end i am unable to download the video, nor convert the html link to MP4. It was all into waters!
Can you please help

Date of experience: February 14, 2016
Veronica G. — Kizoa Rep
over a year old

Hi, I wasn't able to find a Kizoa account with your email address. Please send me an email at [email protected] with the email address you used for your Kizoa account and the title of the movie you made.

New York
1 review
1 helpful vote
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Cant Add Videos
February 14, 2016

The Program looks great and easy to use but when i try to upload videos it gets stuck on 99%. If they can fix this some way then I would rate it 5 stars.

Date of experience: February 14, 2016
Veronica G. — Kizoa Rep
over a year old

Hi Dianna, sorry about the trouble with uploading your video yesterday. Good news is we've fixed this and you should now be able to upload your videos ;)

Canada
2 reviews
3 helpful votes
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Thank you!
February 8, 2016

Thank you for this awesome app! I'm not the bets in the latest technology but this app made combing my pictures and video so easy! Also great customer service.

Date of experience: February 7, 2016

From the business

Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.


kizoa.com
Paris, Ile de France, France