KizoaReviews 990

We created a first year video of our granddaughter. My daughter took a photo every week for her first year and we threw in some random photos and video along with music. It turned out amazing and we showed it at her first birthday party. Everyone loved it! I would give them 10 stars if I could. AWESOME site! Get it! They ROCK!

Spent money on the premium membership so I could download, have HD, and burn DVDs. I download the program so begin the process of burning my DVD once done, I popped it into our player, and its completely messed with all quality of the photos. It automatically stretches to 16:9 ratio, which chops of parts of the photos because of this. Also with that it somehow painfully overly saturated all of the images burned to the DVD - I tried this 3 times and every time it was the same even after I made adjustments on my part.

Contacted support and was told I was doing it wrong trying to burn HD to DVD when the program doesn't even give you the option in the first place... Extremely upset that I spent so much money on absolute crap software.

It says you can share with Facebook, but yet won't share the whole video. This is absurd, as I spent hours making a three minute video to share with my friends, to find out that it wont share the complete video. I'm guessing I would have to upgrade in order to do that. I just want to use it one time, I think you should have an option for one time users, you are going to loose a lot that way. This is very absurd and deceitful, I'm going to not use this, very unprofessional. I am very disappointed, as I was looking forward to sharing this with my friends.

I wanted to make a video for my mom's 70th birthday party and also add video clips I took on my iphone. I tried iMovie, and Microsoft Movie Maker but since I've never done this I thought it was too difficult. I happened across this and it is so self-explanatory that a true novice can make a great, professional looking video with your own music I downloaded from my iTunes as well. Then I started reading the reviews and got really scared that I had wasted over 8 hours of creating this video for nothing... I decided to call the customer service and noticed that it was 30 minutes before they closed- there was no answer and I wasn't surprised. What DID surprise me was that someone from customer service called me back about 5 minutes later to see what they could help me with! I didn't even leave a message on the call to return my call. They were helpful and I finished my video- I did pay $50 for the premium video because mine is about 6 minutes long and uses 3 different songs.
Within seconds of buying that option I was able to download my video to my computer, upload it to youtube and there was not one thing wrong with the music or skipping or anything I heard. In fact I will use this for my work videos as well. I am so excited that I got this done in time for the party tomorrow and it looks great! Thanks for the excellent customer service as well as an easy to use product!
Jen M

I made my entire video not realizing that to download it I needed to purchase the premium package. I did not want to start over since I put a lot of time into it, and I really did not have time to start over. I decided that I would just send it to my email and hope to share it that way. The only problem I was finding now was that the slideshow would freeze on certain pictures, which would then throw off the music. I figured downloading the video would help this problem, however, I can't download it without paying and I am not willing to do that.

It would've been nice if the site had mentioned the fees/cost of package deals, instead of me wasting 4 hours of editing and realizing that I had to pay $50 for the deal, and the storage space is terrible, need to add more info about it. I like this new software, but the company did a bad job of presenting the product.

As many have said in their review, I have spent many, many hours on my daughter's high school graduation video. I never knew of the charges that would be associated with the process until I vested so much time. As my video will end up being 15-20 min, there will be an exorbitant fee! I could have paid someone locally for much less! Now I have spent all of this time on the video and may have to start over and find another site! Graduation is 2 weeks away! This is the last thing I need!

The learning curve was a bit challenging at first, but overcome rather quickly thanks to your tech support person, Alesa. Alesa is not only technically excellent, she has great patience and human relations skills. Her calm delivery helped us to deal with our initial anxiety in using your product. It is almost reached the point where I can't wait for my next technical question. Just kidding, please let me assure you I've about reached complete functionality with your product and except for an occasional bout with forgetfulness, I will likely curtail my calls. Where do I begin to sing your praises? I will start with the great service we received from your technical support person, Alesa. Her technical proficiency and calm demeanor guided us through what at first appeared to be a traumatic adventure. I called her countless times at each step of the way. She provided accurate answers and saw to it that I affected each step in the process. She never lost patience. She stayed focused on my complete satisfaction.

Now on to your product. It is outstanding. My wife and I wanted to make a pictorial presentation of our joyful lives from birth the present. We will enjoy sharing this work product with our family. It will also serve as a parting gesture at our inevitable celebration of life service at the other end which we anticipate will be many years from now. It took a little work but we now have a product of which we can be proud. Also we find comfort in knowing that our children will not be burdened with the task of rummaging through countless photo albums which would only produce a hodgepodge of graphics. We have incorporated your music and transitions and text which together with our photographs tell the whole story. We would be happy to recommend Kizoa to friends, family and others.

$#*! Olson

We have received excellent customer service from Alesa.
She is fast in responding to emails and phone calls.
Any questions, issues, whatever... she will take care of it.
Our video was downloaded, and we are very, very happy with the results.
Downloaded video is in excellent quality, and professionally done.
Will continue to use Kizoa, for any of our video needs.
By the customer service alone with Alesa, it is worth paying for the membership.