KizoaReviews 990

I love the program although I found it difficult to use in the beginning it soon started to make sense in the use of all of the time. I love all of the prearranged themes, that way I can upload my own music and that Kizoa makes me look like a genius at any event.

The five star rating is also based on customer service. The customer service is excellent and I couldn't ask for anything better. Whenever I emailed I get a quick response but exactly the information and I'm looking for. This makes a huge difference in my choice to purchase a product and to continue to use it and recommend to my friends.

I recently bought the Kizoa top video making package and have been thrilled with the 2 videos I have made so far! One was for my 15th wedding anniversary (which included about 70 pictures and is about 7 minutes long) and one was for my Grandma's 90th birthday (which included about 400+ pictures and is about 40 minutes long). I love all the special effects you can add and the music that can be uploaded. The high definition looks so good on my big screen TV. Even pictures that are close to 90 years old look fantastic! When I called the customer service number with a few questions, they answered right away and were extremely helpful and knowledgeable. I would recommend Kizoa to everyone!

I was having an issue with a download and had try to delete the video and redo it 3 times. This was a gift for the baseball team so to have 1 boy not have his video was disheartening. Fortunately, Alesa came to my rescue. Not only did I receive a timely response, I also received 2 other follow up emails. Ales took the time to not only resolve the technical issue and get the video downloaded but also took the time to determine the photo that was causing the issue. That photo was removed, re-uploaded and then worked perfect. I received an email with this info and that Alesa sent the picture to the tech team to look into it to see if there was a bigger issue. This was an amazing resolution and Alesa certainly went above and beyond for me. THANK YOU for employing such a caring individual!

I made a movie using Kizoa software but had trouble burning it onto DVD using Kizo-Player. I called Kizoa customer service center but it was before office hours. Even though I did not leave any message, my phone call was returned within couple of hours same day which usually does not happen these days. After I explained my issue, they tried to help on the phone first but then sent me an email with very detailed instructions of how to uninstall and reinstall Kizo-player. The email also included plan B, which offered a link to. Iso file of my movie with once again very detailed instructions. I finally was able to burn my movie onto DVD with no issues whatsoever! Thank you Kizoa team for being so proactive and being so patient and attentive to your customers needs! Awesome software and even better customer service! I am a very, very happy customer!

I was creating a birthday montage for my niece and because she is one of my favorite people on Earth it meant a lot to me. I worked very hard on it, tirelessly actually. I had to contact customer service two times with issues, despite the fact that it's a very user friendly program. Both times I was greeted by two Representatives who were knowledgeable, polite, resourceful and efficient. Response time was quick. They even monitored my upload after the fact to make sure all went well. I am impressed!

I'm utterly flummoxed. I got a 3 day head start on a school-wide slideshow (800 photos/35 minutes), and after two near-allnighters (and about 9 hours of failing), I have come to the conclusion that I will not be able to complete the project on Kizoa.

Simply put: Kizoa does not have the functionality required for a larger slideshow.

What's aggravating is that this is not mentioned anywhere on the price guide when a customer is considering purchasing Kizoa. In fact, they even offer videos of unlimited length with a paid account.

So, here I am--I have paid for the mid-level account, I spent hours just uploading my photos and music from Google Drive because Kizoa couldn't handle uploading more than 70 photos at a time.

And now I have come to the realization that with an 800 photo slideshow, if I want the slides in a certain order/rearranged, I will need to spend hours and hours and hours doing something that should occur with the simple click of a button.

Kizoa only allows users to shuffle one photo at a time, and the editing area is only six slides long. This means, that if I want to move the 500th picture to the beginning of the slideshow, I have to click the 500th photo, and then drag it slowly as my workspace agonizingly scrolls at a snail's pace to the beginning. 20-30 seconds later, you begin to sink into dread as you realize that it took you almost 30 seconds to move one photo, and you still have 799 to go.

I should have borrowed a laptop and just done this thing on basic PowerPoint.

Many regrets over using and paying for Kizoa for this project.