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King Ice Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
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Great necklace a little pointy but love the craftsmanship
I ordered a iced out bracelet. The bracelet was shorter than the explanation. They would not let me return it saying it's to late. So Iam out over $350.00 dollars for something I can't even wear. It was wrapped as a gift for a birthday is the reason we didn't know how short the bracelet really was. We got no help from them and now we are OUT OVER $350.00 Dollars with a useless iced out BS BRACELET!
* I HARDLY EVER LEAVE REVIEWS BUT THIS COMPANY NEEDS LESSONS IN BUSINESS MANAGEMENT AND CUSTOMER SERVICE!
* MONEY IS TIGHT! THEN YOU HAVE TO PUT UP WITH THIS BULLSH*T!
Hi Trent, I'm sorry to hear about your recent experience at King Ice. We really appreciate you bringing this issue to our attention and would love to have an opportunity to make it right. Please take a look at our recent email we have sent you to discuss this further. We look forward to hearing from you. If you have any questions or concerns please email us at [email protected] or give us a call at 626-339-3642.
I've brought 14 pieces already in less than a year. I've brought 3 rings, 2 pairs of earrings 1 bracelet and 8 pendant necklaces. They have worked with me on any issues which the only one was exchanging 2 necklaces for 2 others. And the prices are excellent for the value. The jewelry never tarnishes and always looks gorgeous!
Hi Brooke,
Thank you for shopping with King Ice! We appreciate your feedback. Thank you for being a loyal customer of King Ice! Thank you for all the love and support.
I had forgot to enter the discount code, and they had no problem issuing me a refund for the 30 % off. It was handled quickly and painlessly via email
Hi Guillermo,
Thank you for shopping with King Ice!
I bought these for my lil sister 21st birthday because she just loves jewelry so I'd figure these selections would look go on her while in college. She loved them as soon as she tried them on.
Hi Antwain,
Thank you for shopping with King Ice! We are happy to hear that your sister loved her gifts! We appreciate all the love and support.
It doesn't mold and it won't stick in the plastic. The chain I got from there was cool though
Hi Josh,
Thank you for shopping with King Ice! We appreciate your feedback.
Very good. But the payment through credit card is not successful. Hope you guys can fix the problem in the future.
Hi,
Thank you for shopping with King Ice! We appreciate your feedback.
Bought the ring for my husband. He actually wanted the sliver ring but you were sold out of the size 9 and didn't know when you were going to stock up so we got this one instead.
Hello,
Thank you for shopping with King Ice! We appreciate your feedback.
Smooth plus fast responses to any issues. Plus I had one issue and took a picture of it. Sent it in and boom. Resolved within a couple of days. Now I don't know how it is for other clients and or customers... but for me its a breeze.
Hi,
Thank you for shopping with King Ice! We appreciate your feedback. We are happy to hear that you are satisfied with your experience at King Ice!
The chain fit nice and is really cheap. I love this purchase!
Hi Jeremiah,
Thank you for shopping with King Ice! We appreciate your feedback.
Hi Shawn,
Thank you for shopping with King Ice! We appreciate your feedback. We are happy to hear that you are satisfied with your order.
The jewels on the ring is bigger than I expected it is beautiful and really stands out.
Hi Justin,
Thank you for shopping with King Ice! We appreciate your feedback.
Very pleasant nice prices nice pieces and bundles will buy more in the near future
Hi Earl,
Thank you for shopping with King Ice! We appreciate your feedback.
The checkout process was easy, and the coupon code King Ice gave me that I used worked without issue. The item was then shipped out quickly and was accurate to the product images. No complaints here!
Hi Ann,
Thank you for shopping with King Ice! We appreciate your feedback. Thank you for all the love and support.
Hi Rayan,
Thank you for shopping with King Ice! We appreciate your feedback.
Was a chain for a friends birthday and the sonic chain came well packaged and looks incredible!
Hi Jose,
Thank you for shopping with King Ice! We appreciate your feedback. We are happy to hear that you are satisfied with your order.
Like it so much it was an amazing product. 10/10 would recommend
Hi Jonathan,
Thank you for shopping with King Ice! We appreciate your feedback.
I've had no problems with any of the products from this site, will continue to buy from here.
Hi Codi,
Thank you for shopping with King Ice! We appreciate your feedback.
I love it thank you I will be getting more things from king ice
Hi James,
Thank you for shopping with King Ice! We appreciate your feedback.
From the business
Minding our own business. The Men's Street-wear Jewelry Business.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Eric,
Thank you for shopping with King Ice! We appreciate your feedback.