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Kijiji

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Kijiji Reviews Summary

Kijiji's reputation has significantly declined among users, with many expressing frustration over poor customer service and technical issues. Customers frequently report difficulties in accessing support, experiencing unresponsive help centers, and facing account bans without clear explanations. Additionally, concerns about ad visibility and the prevalence of scams on the platform detract from user experience. Despite some long-term users appreciating the site's historical effectiveness, the overall sentiment leans towards dissatisfaction, particularly regarding paid advertising and the platform's recent updates, which many find cumbersome and ineffective. Users increasingly favor alternatives like Facebook Marketplace and Craigslist for their advertising needs.

This summary is generated by AI, based on text from customer reviews

service
76
value
74
shipping
41
returns
46
quality
60

We monitor reviews for authenticity

Canada
1 review
7 helpful votes
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Full of adds
September 29, 2019

Don't bother with Kijiji, you're getting 80% dealers. They started out good but now, you cant even filter them out, whats the use looking for a deal. Facebook marketplace is now better.

Date of experience: September 28, 2019
Canada
1 review
6 helpful votes
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Waste of time!
August 31, 2019

They keep removing my ad for no reason and no explanation. Contacting them to find out is waste of time.

Date of experience: August 31, 2019
Canada
1 review
3 helpful votes
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I listed a couple items on Kijiji, checked the prices on other used sites and adjusted to be decent deals. I choose to buy a booster and have my ad as the top Ad in it's field all went well and i sold my stuff... lol

Seriously though, the moment I added the booster (for $10) I got swamped with text messages from phishing scammers wanting me to ship my stuff to the US for their "Lovely daughter, son, goat lover, etc." two of which attempted to send me fake interac e-transfer notifications. Not a single genuine buyer. I notified the staff of this and they tried to blow smoke up my $#*! telling me i was "Doing the community a service by reporting these people!" and that i was "Finding Success on Kijiji!"

If you consider paying $10 to become the target of a phishing scam gang bang, sure i guess you could call that a success... or something. I told them i would take a refund instead, why pay money to them when i can just open my junk folder and strike up a conversation with the subhumans on the other end? They flat out refused, not really surprised. Glad it was only $10 i got screwed out of and not triple digits like some other poor bastards.

Date of experience: August 30, 2019
Canada
3 reviews
15 helpful votes
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KJ is a fraud for the end user. The best thing you can is never to buy from their advertisers and boycott the dirty businesses that advertise there. Don't be fooled and think that accounts are for safety or enhancing your experience. Its for tracking and selling your data to google, facebook, government. They make your experience as slow as possible and are purposely out to harm the end user for tracking dollars. This is why you always get that stupid do you still have it email so you are forced to log in and be tracked. Craigslist works just fine without accounts and the prices are much better and easy to browse. The further proof to the extent of the tracking features is evident when you try to protect yourself with noscript or adblock addons, they throw an error right away and reject your post, query, signup etc. Boycott any site which uses google or google captcha services. This is not about bots as the user is led to believe but rather creating your own unique tracking ID based on your IP, browser, desktop.

Date of experience: August 19, 2019
Canada
1 review
7 helpful votes
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This site is now useless. I used to use it. Now it is just a crappy layout with no proper filters.
Ads that pop and won. T go away.
We need a new entry in the field.

Date of experience: August 16, 2019
Canada
1 review
2 helpful votes
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I paid 100 bucks for the promotion and it only attracted 200 views over 3 weeks. There were only 4 replies.

Date of experience: August 10, 2019
California
1 review
6 helpful votes
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Terrible Service
August 7, 2019

Paid for top ads and never received them. Contacted Kijiji 3 time and never got a response. Will cancel and never use them again

Date of experience: August 7, 2019
Canada
6 reviews
30 helpful votes
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No one wants to purchase quality items... they want everything for free, total waste of time posting on this site

Date of experience: August 3, 2019
New York
1 review
7 helpful votes
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Website is horrible
July 20, 2019

Something goes wrong no matter what you do. After the first time writing a huge ad the ad failed to post so I wrote it again -.- The second time I wrote it, thankfully I copy and pasted to a document, I couldn't upload all my ten photos then it cleared my ad again! Three times the charm? Wish me luck...

Date of experience: July 20, 2019
Canada
1 review
8 helpful votes
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I use to use Kijiji for buying and selling. Now I find that there are way too many stores and dealerships on this site that was suppose to be for the average person trying to sell their old stuff. I dont use it anymore. Check buy in sell marketplace in your area.

Date of experience: July 16, 2019
Canada
1 review
12 helpful votes
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If you are looking for ANYTHING, now kijiji puts ads for "new' and Dealerships before anything from users that are selling their own stuff. So if you want a particular item, be prepared to have to look through hundreds of new items from online stores or dealerships with the random item from a user or owner thrown in here and there. Its unbelievably ridiculous to use now. Where did all our options go? Oh right, Ebay bought it. So now we have to be spoon fed all the garbage. What a $hit site this is now. Such a shame.

Date of experience: July 14, 2019
Canada
1 review
8 helpful votes
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KIjiji allows scammers to stay and rip people off. I was ripped off by a used car dealer in Tecumseh Ontario by the name of Mak Auto sales back in 2017. No more cars for me now because I drive an electric bicycle. Too many scammers online now so I don't see how people will be buying much from this website anymore.

Date of experience: June 29, 2019
Canada
1 review
6 helpful votes
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It's a shame that something that worked well, doesn't anymore just because it got bought by the bigger "but not better" eBay. Been a member for years, but not at all happy with the search features being stripped to bare bones. Hard for buyers or sellers to narrow things down. EBay F****d up a good thing! Hopefully the Kijiji creators start up something new!

Date of experience: June 27, 2019
Canada
1 review
4 helpful votes
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Worst app ever
June 27, 2019

Garbage company. Doesn't even tell you when you have messages. Single dad trying to make money and kijiji won't even give me messages. I'm done. Let go here we come.

Date of experience: June 27, 2019
Canada
1 review
3 helpful votes
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Total scam. I will never use Kijiji again. This girl Lori Anne Vickerson - Fenelon Falls - company The Firewood Family totally stole my money asking for a deposit claiming she was on her way with my firewood (truckload). Stupidly I gave her an eTransfer deposit (of course went straight into her account, no password) since I thought she was on her way. Nope - no product, no refund after like 30 requests, 30 days later. Buyer beware! She claimed I cancelled with her and she had a cancellation policy. BS - it's no different than going into a store, handing money to the clerk, her saying "oh we are out of stock but I'm keeping your money". Just a warning since this troll likes Kijiji and seems very versed in scamming and hiding her identity and address. If this review is still up - it means she has still not refunded me...

Date of experience: June 21, 2019
Canada
1 review
6 helpful votes
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They put the ads in the most annoying spots for trying to browse on mobile I will not be using this site anymore.

Date of experience: June 9, 2019
Canada
2 reviews
10 helpful votes
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They are owned and operated by Ebay, which makes them a global monster of a company. What they do is they run their classified market for their own gain - meaning the company itself is the real buyer in most cases. They monopolize the internet classifieds marketplace, corner the sellers into selling at $#*!edly low prices, put stuff into storage warehouses and resell it to a waiting public on their own site at a markup that dwarfs the profit made when the item was sold new. They are a monster. They need to be stopped. After 10 years of struggling with this site, I'm done.

Date of experience: May 27, 2019
Canada
5 reviews
48 helpful votes
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It says here on Site Jabber, to add photos or proof of purchase, but, Hey! I have not been able to purchase anything. Every time that I see what I want, I send the message, and then... nothing... yes that's right,. Nothing, as if the add is a phoney.
I even sent a message to an ad, after it was posted for only 20 min., and today, 10 Hrs later, still nothing. I am not looking to lowball anybody either, but no reply.

Date of experience: May 25, 2019
Canada
1 review
8 helpful votes
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The concept is great, the people that respond suck, very cheap and Inconstant.

The quality of customer is the big issue, it's a low life site.

Date of experience: May 20, 2019
Canada
1 review
7 helpful votes
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Honestly I spent over 2 years being banned censored and abused by kijiji. I was forced to switch to viuble.com after kijiji cut me off for the last time. Now my ads never get censored or deleted and it's extremely user friendly and far superior. Even thou its still growing I can see it destroying these existing sites that have wronged me for so long...

Date of experience: May 14, 2019