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Kids Live Safe

4.4

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From the business

Kids Live Safe provides access to detailed profiles of registered sex offenders and provides technology based services to keep children safe from harm. Knowing who these sexual predators are, where they live, and what offenses they have committed provi...


kidslivesafe.com
Founded in 2009
Santa Barbara, CA, United States
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Kids Live Safe Reviews Summary

The company has garnered a mixed reputation, with customers praising its user-friendly interface and the abundance of information available for background checks. Many users appreciate the accuracy and thoroughness of the data provided, highlighting its usefulness for personal safety and relationship vetting. However, there are significant concerns regarding the reliability of arrest records, with several customers reporting discrepancies and incomplete information. Despite these issues, customer service appears to be a strong point, as users have noted prompt and helpful responses. Overall, while the platform shows potential, addressing accuracy concerns is essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
12
This company responds to reviews on average within 0 days

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Texas
2 reviews
0 helpful votes
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After my $1.00 trial. I called your company to cancel. While talking to the gentleman. He told me there was a lower rate. Then hearing what he had to say about the lower rate. I told him thank you.And decided the lower rate I could afford. Thanks again for keeping our children safe. Very grateful and satisfied Grandmother.

Date of experience: February 20, 2018
Georgia
1 review
0 helpful votes
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Dont know why it doesent show nieghbor
February 19, 2018

My neighbor is a sex affender on parole an dosent show him on your site he lives at 243 payneridge lot # 3

Date of experience: February 18, 2018
Georgia
3 reviews
0 helpful votes
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Best Customer Service
February 19, 2018

My experience was very pleasant. I have certain issues that make it difficult to talk to people I dont know, go out much around people, etc. They quickly handled everything I contacted them about over the internet/via email. They helped me in every way. They were very considerate of my situation. I wish all companies worked that way.

Date of experience: February 17, 2018
Missouri
1 review
0 helpful votes
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Issue resolved
February 19, 2018

Wish I could have been refunded but customer service rep was helpful in getting my issue resolved. Thank you.

Date of experience: February 17, 2018
Florida
3 reviews
0 helpful votes
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Waste of money
February 16, 2018

They keep charging me for the service after i canceled it and i never signed up for it i don't know how they got my information?

Date of experience: February 16, 2018
Tennessee
1 review
0 helpful votes
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Miss leading price
February 14, 2018

I was under the impression that I would only be charged 2$ the I get charged 30$.
I was not okay with being charged that much money for the small service you provide.

Date of experience: February 13, 2018
Florida
1 review
0 helpful votes
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Informative
February 14, 2018

I like how much information you're able to get from the pedophiles and also how you're alerted once one comes into your area.

Date of experience: February 13, 2018
Montana
1 review
0 helpful votes
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Thank u for lowering the price so I can keep my grandchildren safe! Thank you again. I will be telling other grandparents and parents that I know about your website.

Date of experience: February 12, 2018
Nebraska
1 review
0 helpful votes
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I was calling to cancel my trial subscription and was offered a dicount I couldn't refuse. My grandaughter and great grandaughters are moving close to me this week and there are a few registered sex offenders in our neighborhood. Can't be too careful. Looking forward to information on them. Wish we didn't need this service, but glad it's there. Thank you.

Date of experience: February 12, 2018
Texas
1 review
0 helpful votes
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Y'all are great!
February 12, 2018

I'm so glad to have your company around to help keep my kids safe and to make people aware of all these pedophiles ALL over.

Date of experience: February 11, 2018
Pennsylvania
1 review
0 helpful votes
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Informative
February 11, 2018

I found out what I needed to find quickly. The service was fast and it was explicit. I will keep using your service as long as I need to. Thank you for this servi

Date of experience: February 10, 2018
Florida
1 review
0 helpful votes
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Very satisfied with customer service and site. Found out unfortunately the sex offenders accross the street from my home were way worse than I imagined.

Date of experience: February 10, 2018
Arizona
1 review
0 helpful votes
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False Claim
February 10, 2018

Was unaware of $29.97 monthly fee until completed application was submitted for processing. Your claim early on of charging only $1.00 is very misleading and untruthful. However, after calling your 800# and speaking to customer service rep Ramon who offered a "reduced" rate of $4.97 monthly, I did reconsider and agreed to that monthly fee as much more reasonable. I did wonder how such a reduction was possible unless this is the actual cost of the service but only available to those who complain? It is possible that if the true cost of the monthly fee was stated up front I may not have objected but the deception is a problem.

Date of experience: February 9, 2018
Germany
1 review
0 helpful votes
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I found it interesting to see a lot of sex offenders living on the southside of town it's scary if you're living in the area so that's a big concern to me

Date of experience: February 9, 2018
California
1 review
0 helpful votes
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Great customer service and pleasant
February 9, 2018

Excellent service, wasn't pressured into anything I didn't want. I asked a question with a straight forward response and courteous. I would recommend this service to friends and family.

Date of experience: February 8, 2018
Ohio
1 review
0 helpful votes
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I was pleasantly surprised when I called to cancel my order. These folks are on a mission to provide safety for others regardless of financial situation. It's safety first for them. I think you're doing a wonderful service for Americans in these fast and ever-changing times. Keep up the excellent work.

Date of experience: February 8, 2018
California
1 review
0 helpful votes
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GREAT FEELINGS
February 9, 2018

I called them to cancel my membership because I could not afford it, but after speaking with the representative today, they offered me an affordable rate and I was able to keep my membership.

Date of experience: February 8, 2018
Missouri
1 review
0 helpful votes
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Very patient and understanding.
February 8, 2018

I'm pleased they were able to understand the need of feeling safe and secure especially with concern for children. The reduced price was a huge bonus. Thank you SO much!

Date of experience: February 7, 2018
California
1 review
0 helpful votes
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Everybody Should Know
February 7, 2018

Very informed individual and succeeded where others fail -- getting me to let go of some of my hard-earned money.

Date of experience: February 6, 2018
Illinois
1 review
0 helpful votes
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Scam
February 6, 2018

I agreed to a $1 registration fee next thing I know my card is charged for almost $30? This is a scam. I want my money back as this is not what I agreed to.

Date of experience: February 5, 2018