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Kids Live Safe

4.4

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From the business

Kids Live Safe provides access to detailed profiles of registered sex offenders and provides technology based services to keep children safe from harm. Knowing who these sexual predators are, where they live, and what offenses they have committed provi...


kidslivesafe.com
Founded in 2009
Santa Barbara, CA, United States
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Kids Live Safe Reviews Summary

The company has garnered a mixed reputation, with customers praising its user-friendly interface and the abundance of information available for background checks. Many users appreciate the accuracy and thoroughness of the data provided, highlighting its usefulness for personal safety and relationship vetting. However, there are significant concerns regarding the reliability of arrest records, with several customers reporting discrepancies and incomplete information. Despite these issues, customer service appears to be a strong point, as users have noted prompt and helpful responses. Overall, while the platform shows potential, addressing accuracy concerns is essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
12
This company responds to reviews on average within 0 days

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Maryland
1 review
0 helpful votes
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Kids live safe is wonderful!
March 13, 2018

I love how easy the website is and all though I didn't talk to someone personally the automated system is just as great! I'm not able to afford the full price and they were able to accomadate that :)

Date of experience: March 12, 2018
California
2 reviews
0 helpful votes
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Great Customer Service!
March 13, 2018

Very satisfied and appreciate the wonderful customer service! Im very happy that I made the decision to keep my membership.

Date of experience: March 11, 2018
Washington
1 review
1 helpful vote
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Charges were not clear
March 11, 2018

I knew it was too good to be true, $1. Sure enough I was charged $29.95 per month for two months. But you when I called to cancel, you redeemed yourself with the discounted membership. You don't have to trick people into protecting their family. Transparency please.

Date of experience: March 10, 2018
Virginia
1 review
0 helpful votes
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Relevant information, fast.
March 9, 2018

It is a good tool to have for any parent, most especially new ones. It is good at making people more aware, and allows parents the chance to better know where their kids are most safe.

Date of experience: March 8, 2018
South Dakota
1 review
0 helpful votes
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Every child should be safe!
March 8, 2018

Help our children and grandchildren to be safe from those who prey on children. So we can all sleep without wondering if they are safe from sexual preditors! May those of you that are and have abused someone, feel the hurt and pain they have caused and if only we could take the key and lock them away forever.

Date of experience: March 7, 2018
Colorado
1 review
0 helpful votes
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I was of the impression that I am able I to obtain this information on my own. Your representative respectfully explained I could not and provided me with a service that is better suited to my personal needs. You are fortunate to have people of this caliber on your staff.

Date of experience: March 7, 2018
Michigan
1 review
0 helpful votes
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Excellent Customer Service
March 7, 2018

Andrew was pleasant and helpful. He kept working until I was completely satisfied. I would recommend utilizing this company to anyone in the future

Date of experience: March 6, 2018
Texas
1 review
0 helpful votes
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Review
March 6, 2018

It is a tought subject, no doubt. However, the amoubt of data and picture to logistics and charge related to minors being offended in this manner is important to know for preventive.

My son had a tragic event as this when he was four. As research reveals, ut was somone he knew. If only we knew sooner, thus could have prevented what greatly impacted his life.

Date of experience: March 5, 2018
Florida
1 review
0 helpful votes
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Larry was great
March 6, 2018

My experience with Larry was very good tonight he was well-informed and friendly. Overall I am not thrilled with this website due to the fact that it listed faults information on my background check.

Date of experience: March 5, 2018
Maryland
1 review
0 helpful votes
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What a bunch of crap
March 5, 2018

I did not order this. I dont even have kids. I never get an email informing me of a damn trial period or the fact that I was about to lose $30.00. Then you offer it for $2.95Thats just wrong. I am filing a report with BBB and will post on every website possible exactly how you purposely omit small details and emails when there is activity on the acct. Crooks

Date of experience: March 4, 2018
Louisiana
1 review
0 helpful votes
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Wonderful
March 5, 2018

This is a very good service to have for the community because there is a lot of children going missing later and ENOUGH IS ENOUGH

Date of experience: March 3, 2018
Texas
1 review
0 helpful votes
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I signed up to see what was going on in my neighborhood. The ad showed 108 sex offenders nearby. When I signed up it showed only 4, which is good. The ads had me thinking what kind of neighborhood am I in? When I tried to cancel they charged me for the following month, a full rate of $29. Xx. What a rip off.

Date of experience: March 1, 2018
Washington
1 review
0 helpful votes
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Good job
March 2, 2018

Good customer service and honest people. Thank you for all your help in keeping my children safe and my neighborhood safe too. Let's me know who I can and can't trust in my own area

Date of experience: March 1, 2018
South Carolina
2 reviews
0 helpful votes
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Helpful
March 1, 2018

Keeping my family safe
Five stars... This is something that should have been around for a while back to know who's living in your neighborhood

Date of experience: February 28, 2018
Florida
1 review
0 helpful votes
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Excellent service and information
March 1, 2018

I read the reviews and became "VERY" concerned about this company. I paid my $1.00 trial membership. I have had no problems at all. I will keep using this them until I have a problem. Just FYI I called to cancel my membership because of all the bad ratings and I KEPT MY MEMBERSHIP because of the customer service's kindness and how well informative he was.

Date of experience: February 28, 2018
Tennessee
1 review
0 helpful votes
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Not able to access services
February 28, 2018

I will be cancelling my subscription in the next 24 hrs. If I'm not able to acess my account. Offering me a discounted membership to a service not available to me seems to be a red flag

Date of experience: February 27, 2018
Massachusetts
2 reviews
0 helpful votes
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Very good
February 28, 2018

It was really helpful, I called to cancel my subscription, but I was offered an option, that I did not cancelled my subscription.

Date of experience: February 27, 2018
California
1 review
0 helpful votes
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Get's the job done.
February 27, 2018

This is so good to know but I have another house in another state and to toggle between the 2 can be a pain. Otherwise, it seems to work fine!

Date of experience: February 27, 2018
Oregon
1 review
0 helpful votes
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Dishonest Business practices
February 26, 2018

A company should always be upfront about any added fees... Your company was not... It said one dollar... it did not say that it would be an additional
$25.00 plus unless I canceled by 3-5-18...
This is not being honest with customers... I also got the ID protection... is that going to cost me more as well?

Date of experience: February 25, 2018
New York
1 review
0 helpful votes
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Great customer service.
February 21, 2018

Customer service was very nice and understanding. Thank you for going out of your way to be helpful.

Date of experience: February 21, 2018