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Kids Live Safe

4.4

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From the business

Kids Live Safe provides access to detailed profiles of registered sex offenders and provides technology based services to keep children safe from harm. Knowing who these sexual predators are, where they live, and what offenses they have committed provi...


kidslivesafe.com
Founded in 2009
Santa Barbara, CA, United States
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Kids Live Safe Reviews Summary

The company has garnered a mixed reputation, with customers praising its user-friendly interface and the abundance of information available for background checks. Many users appreciate the accuracy and thoroughness of the data provided, highlighting its usefulness for personal safety and relationship vetting. However, there are significant concerns regarding the reliability of arrest records, with several customers reporting discrepancies and incomplete information. Despite these issues, customer service appears to be a strong point, as users have noted prompt and helpful responses. Overall, while the platform shows potential, addressing accuracy concerns is essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
12
This company responds to reviews on average within 0 days

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Amy S.
Germany
2 reviews
0 helpful votes
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Inaccurate information in reports
February 27, 2020

Inaccurate information in reports. The person I requested background on is a known federal career felon released on parole most recently on 1/24/2019.

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2020
Kelli M. — Kids Live Safe Rep
over a year old


Dear Amy,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

New Hampshire
1 review
0 helpful votes
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So far so good I'm still looking through it well it seems to be very good thank you.

Date of experience: January 26, 2020
Oregon
1 review
0 helpful votes
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Looking up my own profile there were so many missing items, some were slighttly off but some weren't ever me and the records are not updated at all it appears. Example, i run the Teen Idol 501c3 nonprofit but it was not on the list just like my license i havve had for 30 years and car registration which would have been 1 or more for 30 years as well and i looked up a family member and he had been arrested once years ago and it wasn't on the list and the neighbors didn't actually get any of the three people living closest to me and finally, a registered sex offender with a very unique last name was not found in the database at all but it was on the actually list confirmed by my police friend.

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Dennis Gleason

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Arizona
1 review
0 helpful votes
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Your records are incorrect, I looked up 2 people I know for a fact have criminal records and warrants and your site says they do not, you are not an honest site, taking money for false information.

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear [email protected]

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Massachusetts
1 review
1 helpful vote
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Too many glitches and you spam a lot and I was lied to about the information I was going to get

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Antonio Huizar,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Alaska
1 review
0 helpful votes
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Its lacking some criminal reports on someone who almost shook their baby to death. Just thought that would be an important detail if its advertising kids live safe.

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear [email protected],

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Pennsylvania
1 review
0 helpful votes
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Information is definitely lacking
February 17, 2020

Information is definitely lacking. Things I KNOW that should be there are not. People I know that are in a place that are not there.

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Lorie Chambers

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Texas
1 review
0 helpful votes
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I pulled up my own info to check accuracy and this is not accurate.

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2020
Kelli M. — Kids Live Safe Rep
over a year old


We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Florida
1 review
0 helpful votes
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...
February 17, 2020

...

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2020
Mississippi
1 review
0 helpful votes
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Great
February 16, 2020

Great. As long as cancelling the subscription goes well.

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Crystal E.,

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-301-5905 to discuss this matter and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

Kids Live Safe
"Protect What Matters Most"

Kansas
1 review
0 helpful votes
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This site really helps to track and monitor those around you and your loved ones. Love it!

Date of experience: January 16, 2020
California
1 review
0 helpful votes
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Pictures of Drivers License no matter how old would be nice.

Date of experience: January 15, 2020
Georgia
1 review
0 helpful votes
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It doesn't give you much information
February 10, 2020

It doesn't give you much information. I know 2 people that was arrested and all your inquiries said nothing. So I won't be using the site anymore. I'm canceling it. Thanks for nothing, can't believe you ask people to pay to get nothing...

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 11, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Carla Dishmon,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

West Virginia
2 reviews
0 helpful votes
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Exact same information as another site "Public Data Check". Layout, type set, etc., even looks same. Waste of money and time!

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Linda W.,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Florida
1 review
0 helpful votes
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This really works getting information as it comes really helps keeping an eye on breast

Date of experience: January 9, 2020
California
1 review
0 helpful votes
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Not really up to date
January 7, 2020

Not really up to date. Almost. But still good for research.

Date of experience: January 6, 2020
Florida
2 reviews
0 helpful votes
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A lie will find you out
January 7, 2020

A lie will find you out. So much information.
I want my child to be safe. And found out the man who is renting a room from me is a drug dealer and violent. I needed the money but it's not worth putting my child a risk

Date of experience: January 6, 2020
New York
1 review
0 helpful votes
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Okay I just started using this site
January 4, 2020

Okay I just started using this site. I am no fully familiar with the site yet.

Date of experience: January 4, 2020
Tennessee
1 review
0 helpful votes
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There is several details missing from 1 person I looked up and incorrect information on the other person.

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2019
Wyoming
1 review
0 helpful votes
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The person I had a report pulled for is deceased, but this report shows that he is still alive. He passed away in 2007 or 2008.

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2019