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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,204 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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44,909 reviews

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Alvin M.
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Fast and easy
February 9, 2016

Fast and easy. Great product and i am very satisfied with my purchase.

Date of experience: February 9, 2016
MODESTO C.
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Tanks
February 9, 2016

Tanks

Date of experience: February 9, 2016
Jeffrey D.
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I was not disappointed very please
February 9, 2016

I was not disappointed very please.

Date of experience: February 9, 2016
Christa G.
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Great overall...
February 9, 2016

Great overall...

Date of experience: February 8, 2016
Hayley E.
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Although I was originally a bit disappointed about my order, KEH was very helpful and offered to help me return my camera. I'm definitely keeping it since I love it but I appreciated them reaching out!

Date of experience: February 8, 2016
Charles C.
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Great easy shopping!
February 9, 2016

Great easy shopping!

Date of experience: February 8, 2016
Charles E.
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Thanks for bearing with my week-long shopping trip for flash accessories! I am looking forward to using off-camera flash with my vintage cameras.

Date of experience: February 8, 2016
Michael B.
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Always quality assessments of equipment condition, great pricing, great packaging crew - never a damaged piece, excellent customer service if needed.

Northwest Construction Photography

Date of experience: February 8, 2016
Paul S.
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Everything was as promised and I am very pleased
February 8, 2016

Everything was as promised and I am very pleased.

Date of experience: February 8, 2016
Kathleen J.
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Found exactly what I was looking for, and on sale with free shipping!

Date of experience: February 8, 2016
phillip r.
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Purchasing items at KEH is an efficient, easy process.

Date of experience: February 8, 2016
David A.
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Very satisfied with everything but delivery
February 8, 2016

Very satisfied with everything but delivery. This came with UPS ground printed on the truck, except the deliveryman said it wasn't really UPS ground. They came to deliver it before our regular business hours, Sign on the door with business hours. He did not come back when we were open. Waited to deliver another day. Then he came again before business hours, but I just happened to be here early. He said they have routes and are not allowed to come back.

Date of experience: February 8, 2016
Pavel P.
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Great prices and quality, fast delivery as well!
February 8, 2016

Great prices and quality, fast delivery as well!

Date of experience: February 8, 2016
Duane P.
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Repeat customer
February 8, 2016

Repeat customer. Trust KEH. Enough said.

Date of experience: February 8, 2016
Chris H.
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My experience was fine as always
February 8, 2016

My experience was fine as always. I do think if you are shipping an item signature required, you should inform the patron prior to completing the order. I had to stay home from work the day of delivery and could have easily had the lens delivered to my office. Otherwise, the item was great as described and the delivery was prompt.

Date of experience: February 8, 2016
Neal H.
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New web site is harder to navigate than the one two versions ago. The yellow one.

Date of experience: February 8, 2016
Harold B.
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The product was shipped quickly, and arrived in the described condition.

Date of experience: February 8, 2016
Peter A.
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Hasselblad A12 chrome back is jamming
February 8, 2016

Hasselblad A12 chrome back is jamming. I am arranging a return and exchange. Process is going well so far.

Date of experience: February 8, 2016
David A.
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I have made 3 purchases so far this month and buy from KEH with confidence.

Date of experience: February 8, 2016
Michael L.
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KEH provides the excellent service with satisfactory products.

Date of experience: February 7, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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