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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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Zhenhuan H.
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Shipping was really quick
May 2, 2016

Shipping was really quick. Customer service was quick.

Date of experience: May 2, 2016
Richard S.
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You are my go to source
May 2, 2016

You are my go to source. I would like to see shutter count for camera bodies, but I was happy with the 8800 mine had on it.

Date of experience: May 2, 2016
John S.
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Pleased with the experience so far
May 2, 2016

Pleased with the experience so far. Site is well organized and easy to navigate.

Date of experience: May 2, 2016
Stephen C.
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Experience was good
May 2, 2016

Experience was good. Lens quality only so-so.

Date of experience: May 2, 2016
Alan C.
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The filtering options for buying is not the best; also why show items that are out of stock?

Date of experience: May 2, 2016
Stefan P.
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It's a great site
May 2, 2016

It's a great site. I'll order again.

Date of experience: May 2, 2016
robert h.
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Well, your phone service isn't really that good, long hold time, but hope every thing else is ok with my order, thanks Robert

Date of experience: May 2, 2016
Erik S.
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Great experience
May 2, 2016

Great experience. Item came as described in a timely manner.

Date of experience: May 1, 2016
Kevin P.
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Before I placed my order, I had been watching several items for months, items came and went. I paid very close attention to the item rating, and the pricing. It was now time to make a choice. I'm not partial to any manufacturers, because I own several items of most of the major brands. I'm not a professional photographer just a enthusiast. I established a budget and I began shopped within that budget. I wanted in body stabilization, descent burst rate, focus peeking and lots of manual control. To top it all off I wanted a articulating high res screen and view finder. I selected the Sony SLT-A77V from KEH. The camera body was in the condition as advertised, the price was great for my budget and the shipping was fast. It sort of helps when you live an 1 1/2 hours from the company. My plans are to continue to shop my photography for this great company. I would recommend KEH to any needing affordable photo and video equipment. "KEH, YOU ROCK".

Date of experience: May 1, 2016
Jamie D.
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I have never been disappointed by KEH!
May 2, 2016

I have never been disappointed by KEH! This is my first place to check for used equipment. Thanks KEH!

Date of experience: May 1, 2016
Shelby S.
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Very good and easy process
May 1, 2016

Very good and easy process. Product was a little sticky but after a quick cleaning it was fine. Didn't mind because it was half the price of a new head.

Date of experience: May 1, 2016
ed w.
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This is about the seventh camera I have purchased from your company. All have been as represented and I have recommended your company to others. Ed w

Date of experience: May 1, 2016
John M.
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What's the secret to entering code?
May 1, 2016

What's the secret to entering code? Other than that great shopping experience.

Date of experience: May 1, 2016
Craig F.
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I'm new to photography and a friend told me about KEH to buy camera equipment. After weighing my options on what type of lens to buy I decided to buy a used lens from KEH. I more than pleased with the lens I bought and the price I paid. I'll be buying more equipment from KEH in the future.

Date of experience: May 1, 2016
Nicholas L.
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Overall KEH is great
May 1, 2016

Overall KEH is great. My only complaint is that although your condition ratings are accurate, descriptions of the items condition could be more complete; in one case a camera that I received needed more work in spite of having an "excellent" rating (it needed a CLA to function properly). It would be great if KEH provided more specific information about camera functionality. Everything else I have purchased from KEH was in very good condition and has worked perfectly, including a couple of cameras, a bunch of lenses and some other odds and ends.

Date of experience: May 1, 2016
Bryce C.
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Love everything about your company and site!

Date of experience: May 1, 2016
Randall S.
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As usual my buying experience with KEH was excellent

Date of experience: May 1, 2016
Randall A.
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I'm always happy with the quality of the items I get from KEH. Everything has been as good or way better than I expected. Thanks.

Date of experience: April 30, 2016
Marie F.
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I've just discovered your "store", and am happy with my used camera purchase!

Date of experience: April 30, 2016
James B.
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Repeat Customer
May 1, 2016

Repeat Customer.

Date of experience: April 30, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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