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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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Sam S.
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Once again, always a pleasure to shop at KEH!

Date of experience: May 17, 2016
Michael B.
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Have purchased from KEH before
May 18, 2016

Have purchased from KEH before. No issues, no complaints.

Date of experience: May 17, 2016
Louis T.
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I have never shopped at this site before
May 18, 2016

I have never shopped at this site before. However, a relative has done so and recommended it to me.

Date of experience: May 17, 2016
Inexperienced C.
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Fast and easy
May 17, 2016

Fast and easy. Your site offered easy to understand info about the cameras I was looking at.

Date of experience: May 17, 2016
James E.
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I love older cameras and this place has it all with great customer service.

Date of experience: May 17, 2016
Dewayne P.
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This was my second time ordering from KEH
May 17, 2016

This was my second time ordering from KEH. I was so happy with my first purchase, I ordered from you guys a second time. When I talked to Mike(I ordered on a Thursday) on the phone I told him I was going out of town and I would like a signature required...he also told me it would take 3 business days. It got here fast on a Saturday while I was out of town, and no signature was required. I didn't get home until sunday, that package sat on my front porch overnight. Somebody could have stole my lens. My first lens was really clean no dust. The lens I ordered this time has one spec of dust, it doesn't affect the picture but with a EX+ rating I wasn't expecting any dust. Overall I love the lens I ordered.

Date of experience: May 17, 2016
Sam M.
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All products were as explained and of the quality stated. Unfortunately I had to return one item due to Fuji discontinuing film but Michael Reese was very friendly and helpful with the return process. Will recommend KEH as both buying and returning were hassle free and efficient. Thank you.

Date of experience: May 17, 2016
Gerald S.
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Have used you guys before
May 17, 2016

Have used you guys before. There are a handful of companies in the US that excel in what they do. KEH is one of them. I have bought from you guys numerous times before. All with flawless customer service and products. The last time I purchased a Nikon 1 V1 camera and Flash for that camera. Both were like brand new and in perfect working condition. I would go no where else for my Used Camera Supplies. Not B&H or Adorama ( both companies I love for new purchases) or Ebay for that matter. You have my 110% approval for your company and the manner in which you interact with your customers.

Date of experience: May 17, 2016
Dennis H.
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Great customer service!
May 17, 2016

Great customer service! Had to return a SB-800 because of a bad Snyc Port, but they processed my request
For return ASAP.

Date of experience: May 17, 2016
yves C.
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Very good choice and good prices
May 17, 2016

Very good choice and good prices
Product descriptions are accurate but a little short (it may be unavoidable)
But overseas shipping is expensive, return (when it happens) is very expensive and 14 days return delay is very short

Date of experience: May 17, 2016
MIke B.
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I have bought 3 lenses from KEH and have been very happy about the product and the services.

Date of experience: May 16, 2016
Trung T.
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If you don't want the hassle of an auction site. Keh is the best place to shop for used lenses. They sell quick so you need to check often.

Date of experience: May 16, 2016
TOM V.
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Product as described
May 16, 2016

Product as described- shipped quickly- priced well. No complaints.

Date of experience: May 16, 2016
Amy X.
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I had a great experience!
May 16, 2016

I had a great experience! I am very happy with the lens I purchased, it was rated as excellent condition and I could not agree more. I will use KEH again in the future!

Date of experience: May 16, 2016
Jack F.
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Found the site very easy to move around to search for your needs.

Date of experience: May 16, 2016
Derick P.
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Smooth process from purchase to receipt of product. The rating of the product was exactly how it was when I received it.

Date of experience: May 16, 2016
Anon C.
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Thanks for running a business where you maintain a good reputation for fair dealing and conservative equipment assessments.

Date of experience: May 16, 2016
Tim Q.
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Excellent packaging and delivery!
May 16, 2016

Excellent packaging and delivery! Much improved over recent past issues.

Thanks!

Tim

Date of experience: May 16, 2016
Bob H.
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The service has always be outstanding
May 16, 2016

The service has always be outstanding

Date of experience: May 16, 2016
MIKE J.
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I do not know what order this is I have 3 in the works

Date of experience: May 15, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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