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KEH Reviews Summary
KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
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Condition better than promised-looks new.
This is the 2nd time KEH was able to help me out right before a wedding. And i believe both times were right before the Memorial Day weekend. A lens malfunctioned and i needed one within the week, i got the lens in about 2-3 days! Thank you!
One item, the Tamron 20-40mm had to be returned as it had an optical de-centering issue where one side of the frame was out of focus at many zoom settings even at f8-f11.
Enjoyed
The best in the business.
One item was of no use to me because I'd ordered the wrong thing -- but since it was 79 cents, I see no reason to return it.
Very good service and the ratings on the item truly reflect the quality of the gear received. The post sales team were very responsive and overall I am happy with the gear I bought from KEH.
The ordering process was Easy convenient, delivery was on time and as advertised.
Camera rated as "EX" had non-functioning flash.
As allways a pleasure to purchase your products!
Quick and easy-Thanks
Been a customer for years.:-)
Look at my purchase history!
I can guarantee that I will be ordering again. Nothing could have been done to make my experience more steam-lined or enjoyable.
It took less than 48 hours between my order being processed and my products being on my doorstep. The items were well-protected when they were shipped. The rating system is conservative, which was such a fantastic surprise. My "bargain" lens is in wonderful shape.
I'm not sure how you do it, but I've already recommended KEH to everyone I know in the market for equipment. 5/5 stars on every front.
Easy to navigate webpage, a bit disappointed the first time buyer code TRY-KEH didn't work for 10% off, but still a good deal on the lens.
Have not had a bad experience.
My password no longer worked on my old account and there was no way to update while ordering. Had to use another email account to get through the order process.
Large inventory--always has what I need in stock.
I'm happy with KEH every time. However, I do wish there was more detailed info about the condition of the specific item in question. Sometimes it feels like a guessing game. Nonetheless, I have not been disappointed. Thanks!
It has been fine.
The whole process has been fine.
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members