Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Rick C.
0 reviews
0 helpful votes
Follow Rick C.
Unfollow Rick C.
Share Review
Report Review

Happy with the experence
June 6, 2016

Happy with the experence

Date of experience: June 6, 2016
Lester H.
0 reviews
0 helpful votes
Follow Lester H.
Unfollow Lester H.
Share Review
Report Review

I found it somewhat difficult to find some things that I needed because of limited descriptions of some of the products (lens caps for instance). I am new to digital cameras, and wanted caps for the camera body and lens that I purchased, but could not figure out what would fit, despite searching for canon eos 30d lens cap.

Date of experience: June 6, 2016
Richard O.
0 reviews
0 helpful votes
Follow Richard O.
Unfollow Richard O.
Share Review
Report Review

I wanted to buy more for the 10% discount... but it did not show up... so I feel a bit mislead about that and removed items. Let's hope you fix this in the future.

You still have not responded to this bait and switch issue. Why did the 10% savings not show up when I had items above the $400 level.

Date of experience: June 6, 2016
A S.
0 reviews
0 helpful votes
Follow A S.
Unfollow A S.
Share Review
Report Review

A very user-friendly web site
June 6, 2016

A very user-friendly web site.

Date of experience: June 6, 2016
Lisa G.
0 reviews
0 helpful votes
Follow Lisa G.
Unfollow Lisa G.
Share Review
Report Review

Very happy!
June 6, 2016

Very happy! As long as shipping happens in time, and products are as expected, I will order again! Easy to use site and easy to find needed items.

Date of experience: June 6, 2016
John L.
0 reviews
0 helpful votes
Follow John L.
Unfollow John L.
Share Review
Report Review

The purchase was made easy and look forward to getting my equipment.

Date of experience: June 6, 2016
Ngai K.
0 reviews
0 helpful votes
Follow Ngai K.
Unfollow Ngai K.
Share Review
Report Review

Fantastic
June 6, 2016

Fantastic.

Date of experience: June 6, 2016
David M.
0 reviews
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Very smooth checkout process
June 6, 2016

Very smooth checkout process.

Date of experience: June 6, 2016
Franklin B.
0 reviews
0 helpful votes
Follow Franklin B.
Unfollow Franklin B.
Share Review
Report Review

Fabulous shopping experience
June 6, 2016

Fabulous shopping experience.

Date of experience: June 6, 2016
Kathleen T.
0 reviews
0 helpful votes
Follow Kathleen T.
Unfollow Kathleen T.
Share Review
Report Review

I've purchased two cameras and two lenses from you and your excellent rating system really assures me that I am getting value for my money. Thanks!

Once again, you exceeded my expectations. Thanks!

Date of experience: June 6, 2016
chris c.
0 reviews
0 helpful votes
Follow chris c.
Unfollow chris c.
Share Review
Report Review

Thank you!
June 6, 2016

Thank you!

Date of experience: June 6, 2016
Alexandre I.
0 reviews
0 helpful votes
Follow Alexandre I.
Unfollow Alexandre I.
Share Review
Report Review

Great experience
June 6, 2016

Great experience. The product was also in great condition.

Date of experience: June 6, 2016
Thomas B.
0 reviews
0 helpful votes
Follow Thomas B.
Unfollow Thomas B.
Share Review
Report Review

Great ease of ordering
June 6, 2016

Great ease of ordering

Date of experience: June 6, 2016
Mathew C.
0 reviews
0 helpful votes
Follow Mathew C.
Unfollow Mathew C.
Share Review
Report Review

I've used KEH since 1989...
June 6, 2016

I've used KEH since 1989... It's been the best resource for the entirety of my photography career.

Date of experience: June 6, 2016
Julia O.
0 reviews
0 helpful votes
Follow Julia O.
Unfollow Julia O.
Share Review
Report Review

This is my first time using this site, so far I've had a good experience.

Date of experience: June 6, 2016
KENNETH J.
0 reviews
0 helpful votes
Follow KENNETH J.
Unfollow KENNETH J.
Share Review
Report Review

I have sold and bought 35mm film, medium format film, and digital cameras and lenses from KEH for 20+ years and have always found the products, the web site and (in face-to-face deals) your personnel to be fair and knowledgeable concerning all things "photography".
THANKS

Date of experience: June 5, 2016
CG N.
0 reviews
0 helpful votes
Follow CG N.
Unfollow CG N.
Share Review
Report Review

My overall experience from beginning to end was fantastic! My order was exactly as expected when I picked it up. I work in the same complex as their offices and it was ready within an hour after I ordered it online. I will continue ordering my equipment from Keh.com!

Date of experience: June 5, 2016
Richard D.
0 reviews
0 helpful votes
Follow Richard D.
Unfollow Richard D.
Share Review
Report Review

Quick and easy
June 5, 2016

Quick and easy. The tripod is just what I needed. The price was soft on the budget

Date of experience: June 5, 2016
stefano g.
0 reviews
0 helpful votes
Follow stefano g.
Unfollow stefano g.
Share Review
Report Review

Keh is great
June 5, 2016

Keh is great. Occasionally the website has some bugs / slowdowns, but it works. The search does not show everything

Date of experience: June 5, 2016
Morey W.
0 reviews
0 helpful votes
Follow Morey W.
Unfollow Morey W.
Share Review
Report Review

Great so far, looking forward to taking it out and using it.

Date of experience: June 5, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos