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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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John D.
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Quite an ordeal with Fedex
June 21, 2016

Quite an ordeal with Fedex. They kept putting the item back on the truck for delivery, instead of holding it at the facility like I requested. Every Day. Had to go back to Fedex several times to finally receive my order.

Date of experience: June 21, 2016
Jonathan H.
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Reasonable prices, good quality lens, and decent shipping time. Good overall experience

Date of experience: June 21, 2016
Lindsay C.
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Received a defective model
June 21, 2016

Received a defective model. Return was easy, but would have preferred if I got a good model in the first place!

Date of experience: June 21, 2016
Walter T.
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Everything was fine
June 21, 2016

Everything was fine

Date of experience: June 20, 2016
Alicia R.
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It's working good so far
June 20, 2016

It's working good so far. Thank you.

Date of experience: June 20, 2016
Arthur J.
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I keep coming back, you are the best camera source

Date of experience: June 20, 2016
Chris B.
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Everything depends on the item when I get them, so I guess if I don't complain in a month or two everything was smooth.

Date of experience: June 20, 2016
Gabriel S.
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My lens arrived, well packed, fairly quickly
June 20, 2016

My lens arrived, well packed, fairly quickly. Rated exc+, it was in almost new condition so I would rate my experience highly.

Date of experience: June 20, 2016
Heather P.
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This is the first time I have ordered through KEH. Their website was easy to navigate and use.

Date of experience: June 20, 2016
Mason W.
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It's a pleasure actually
June 20, 2016

It's a pleasure actually. They say what they mean and mean what they say. Simple and straight forward. I have ordered before with complete satisfaction.

Date of experience: June 20, 2016
James S.
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The camera was exactly as advertised, with a very accurate grading. I will be a KEH customer in the future.

Date of experience: June 20, 2016
Francisco D.
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As always KEH delivers
June 20, 2016

As always KEH delivers. Great lens at a great price

Date of experience: June 20, 2016
Jeremiah C.
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It was great
June 20, 2016

It was great -- it would have been a nice touch if the Nikon F2 had come with the required batteries (for the light-meter), though I realize the product provided was the one described, and it was in even better condition than I expected!

Date of experience: June 20, 2016
Terra L.
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It is really nice to have found a way to buy used gear in a secure and safe way. The lens I purchased is in pristine condition. It literally looks brand new, and works perfectly.

The only thing I didn't love is that I didn't have to sign for the lens when it was delivered. Fedex just left it on my front porch! That made me a little uncomfortable. In the future, I will probably leave a note in the order comments section for them not to deliver if I'm not home.

Date of experience: June 20, 2016
Larry B.
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Awesome and fast ordering process
June 20, 2016

Awesome and fast ordering process.
The product was received quickly and was package well no damages
The product was as described and worked perfectly
I will be shopping with you again in the very near future.
Thank you

Date of experience: June 20, 2016
Jean B.
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Would like a bit more info on the site, on lenses, like filter size, etc. KEH's customer service is prompt and I was extremely pleased with the way my request was handled.

Date of experience: June 20, 2016
Khalid S.
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This website is a DISCOVERY!
June 20, 2016

This website is a DISCOVERY! I am out recommending it to anyone who is into photography as a hobby or a profession!

I am in love with vintage tools and I started a small project to go Film photography. As I was uncertain about how it would go I purchased a used camera on KEH for a super affordable price as well as a flash and a lens! The review was honestly accurate and now I can start my small project of film photography without the pressure of knowing that I BROKE THE BANK for it!

Another thing: it was a risk ordering the camera on such short notice as I was travelling on the 6th business day after ordering! Well it did arrive ON TIME!

Great experience!

Thank you KEH

Date of experience: June 19, 2016
Joe S.
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Found what I needed, Ordered it and received it in a couple of day. No problems, what more could I ask for.

Date of experience: June 19, 2016
Tia H.
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Everything was exactly as I anticipated and arrived when I expected it.

Date of experience: June 19, 2016
Frank E.
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Quick easy and I like the secure payment handling by 3rd party

Date of experience: June 19, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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