On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
KEH Reviews Summary
KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
Instant Feedback
We monitor reviews for authenticity
Called fore placing order with question about bargan grade for filter. The customer service person was helpful.
However, your website is NOT easy to search and is lacking some important informative info in description of the item. The old old website way back when was much easier to use and quicker to search and had better and clearier description.
So the shopping experience on line is so-so, but you do have a good selection.
Easy to navigate web page. Accurate grading of used equipment. Speedy shipping.
Will buy from again.
I always have great service with KEH. Highly recommended.
I have purchased most of my cameras from KEH
Great product and service as usual
Fast shipping good quality lens. Perfect working condition.
No comments
Always a great source of great gear.
Easy navigation and sorting to quickly find what I was looking for. First time buying from KEH. Camera and lenses were delivered very quickly & were packaged extremely well. Everything was cleaned and worked exactly as expected. I'm sure I'll be a repeat customer with KEH.
Your website is one of the worst I have ever encountered, the previous website you had was much better. It is time-consuming and ridiculous to go through all the menu trees. I have almost given up on finding items on your site due to its complexity and user-unfriendly layout. I am sure you are losing sales because of this very poorly laid-out site. By the way I am an IT professional who works with computer technology issues daily.
Good Company to do business with.
I now buy the majority of my camera gear from KEH because of the quality, service, and the price! Can't beat them!
Very nice site and easy to navigate. I'll be contacting you to sell some film equipment.
Always can trust you guys!
I've been using KEH.com to buy some of my camera equipment including lenses from time to time. I usually try to buy used equipment as my first option because I can't afford to buy brand new all the time. When I look for used equipment I like to buy it in as excellent a condition as possible. The biggest positive from buying from KEH is that they offer their warranty with their equipment so I have some peace of mind when shopping. I have also bought some equipment from KEH in excellent rated condition that looked almost brand new so I would not hesitate to buy from KEH again.
Easy to navigate web site.
Quality used equipment at reasonable prices.
Simple and easy to use.
I have always enjoyed a positive experience with KEH and recommend them to photo students.
KEH came highly recommended and has met all expectations.
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members