Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Peite K.
0 reviews
0 helpful votes
Follow Peite K.
Unfollow Peite K.
Share Review
Report Review

Called fore placing order with question about bargan grade for filter. The customer service person was helpful.
However, your website is NOT easy to search and is lacking some important informative info in description of the item. The old old website way back when was much easier to use and quicker to search and had better and clearier description.

So the shopping experience on line is so-so, but you do have a good selection.

Date of experience: July 10, 2016
Martin K.
0 reviews
0 helpful votes
Follow Martin K.
Unfollow Martin K.
Share Review
Report Review

Easy to navigate web page
July 10, 2016

Easy to navigate web page. Accurate grading of used equipment. Speedy shipping.
Will buy from again.

Date of experience: July 10, 2016
Rodney L.
0 reviews
0 helpful votes
Follow Rodney L.
Unfollow Rodney L.
Share Review
Report Review

I always have great service with KEH
July 10, 2016

I always have great service with KEH. Highly recommended.

Date of experience: July 10, 2016
Ricky E.
0 reviews
0 helpful votes
Follow Ricky E.
Unfollow Ricky E.
Share Review
Report Review

I have purchased most of my cameras from KEH
July 10, 2016

I have purchased most of my cameras from KEH

Date of experience: July 10, 2016
Steve H.
0 reviews
0 helpful votes
Follow Steve H.
Unfollow Steve H.
Share Review
Report Review

Great product and service as usual
July 10, 2016

Great product and service as usual

Date of experience: July 10, 2016
Sarah J.
0 reviews
0 helpful votes
Follow Sarah J.
Unfollow Sarah J.
Share Review
Report Review

Fast shipping good quality lens
July 10, 2016

Fast shipping good quality lens. Perfect working condition.

Date of experience: July 10, 2016
Charles F.
0 reviews
0 helpful votes
Follow Charles F.
Unfollow Charles F.
Share Review
Report Review

No comments
July 10, 2016

No comments

Date of experience: July 10, 2016
Robert S.
0 reviews
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

Always a great source of great gear
July 10, 2016

Always a great source of great gear.

Date of experience: July 9, 2016
matthew g.
0 reviews
0 helpful votes
Follow matthew g.
Unfollow matthew g.
Share Review
Report Review

Easy navigation and sorting to quickly find what I was looking for. First time buying from KEH. Camera and lenses were delivered very quickly & were packaged extremely well. Everything was cleaned and worked exactly as expected. I'm sure I'll be a repeat customer with KEH.

Date of experience: July 9, 2016
Andrew B.
0 reviews
0 helpful votes
Follow Andrew B.
Unfollow Andrew B.
Share Review
Report Review

Your website is one of the worst I have ever encountered, the previous website you had was much better. It is time-consuming and ridiculous to go through all the menu trees. I have almost given up on finding items on your site due to its complexity and user-unfriendly layout. I am sure you are losing sales because of this very poorly laid-out site. By the way I am an IT professional who works with computer technology issues daily.

Date of experience: July 9, 2016
James M.
0 reviews
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

Good Company to do business with
July 10, 2016

Good Company to do business with.

Date of experience: July 9, 2016
Laurie P.
0 reviews
0 helpful votes
Follow Laurie P.
Unfollow Laurie P.
Share Review
Report Review

I now buy the majority of my camera gear from KEH because of the quality, service, and the price! Can't beat them!

Date of experience: July 9, 2016
Dan B.
0 reviews
0 helpful votes
Follow Dan B.
Unfollow Dan B.
Share Review
Report Review

Very nice site and easy to navigate
July 10, 2016

Very nice site and easy to navigate. I'll be contacting you to sell some film equipment.

Date of experience: July 9, 2016
Curtis K.
0 reviews
0 helpful votes
Follow Curtis K.
Unfollow Curtis K.
Share Review
Report Review

...
July 10, 2016

Date of experience: July 9, 2016
David T.
0 reviews
0 helpful votes
Follow David T.
Unfollow David T.
Share Review
Report Review

Always can trust you guys!
July 9, 2016

Always can trust you guys!

Date of experience: July 9, 2016
Ryan T.
0 reviews
0 helpful votes
Follow Ryan T.
Unfollow Ryan T.
Share Review
Report Review

I've been using KEH.com to buy some of my camera equipment including lenses from time to time. I usually try to buy used equipment as my first option because I can't afford to buy brand new all the time. When I look for used equipment I like to buy it in as excellent a condition as possible. The biggest positive from buying from KEH is that they offer their warranty with their equipment so I have some peace of mind when shopping. I have also bought some equipment from KEH in excellent rated condition that looked almost brand new so I would not hesitate to buy from KEH again.

Date of experience: July 9, 2016
Mark P.
0 reviews
0 helpful votes
Follow Mark P.
Unfollow Mark P.
Share Review
Report Review

Easy to navigate web site
July 9, 2016

Easy to navigate web site.
Quality used equipment at reasonable prices.

Date of experience: July 9, 2016
Rob A.
0 reviews
0 helpful votes
Follow Rob A.
Unfollow Rob A.
Share Review
Report Review

Simple and easy to use
July 9, 2016

Simple and easy to use.

Date of experience: July 9, 2016
Ray L.
0 reviews
0 helpful votes
Follow Ray L.
Unfollow Ray L.
Share Review
Report Review

I have always enjoyed a positive experience with KEH and recommend them to photo students.

Date of experience: July 9, 2016
Carol K.
0 reviews
0 helpful votes
Follow Carol K.
Unfollow Carol K.
Share Review
Report Review

KEH came highly recommended and has met all expectations.

Date of experience: July 9, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos