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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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Stephen A.
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FedEx were a little unhelpful, but I think that's the nature of the beast. It would be nice to be able to organise slightly more specific delivery times, bring the 9hr window down to 3hrs.

Date of experience: August 12, 2016
Alin F.
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KEH is conservative in estimates and does an excellent repair/clean job so the product is always better than expected.

Date of experience: August 12, 2016
Heather R.
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I always check KEH when looking for gear
August 12, 2016

I always check KEH when looking for gear. I found a great deal on a lens and have been happy with it! I would recommend the site to any photographers looking for cameras and lens. You can find some great deals and you know it's a trusted source. Thank you!

Date of experience: August 12, 2016
raviv m.
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1
August 12, 2016

1. There is no explanation how to write a phone number from a foreign country. I wasted 10 minutes trying.

2. in this case there was no picture of the actual item.
3. the lens was delivered with no caps.

Date of experience: August 12, 2016
Mary S.
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Great prices & stock
August 12, 2016

Great prices & stock

Date of experience: August 12, 2016
Jose P.
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...
August 12, 2016

Date of experience: August 12, 2016
Bob L.
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Product was in great condition!
August 12, 2016

Product was in great condition!

Date of experience: August 12, 2016
Nicolas L.
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First order but very quick and smooth
August 12, 2016

First order but very quick and smooth

Date of experience: August 12, 2016
adam m.
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Awesome,meets the need I had at the price I could afford

Date of experience: August 11, 2016
Gordon L.
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The older website made searching easier than your new version.

Date of experience: August 11, 2016
Christopher B.
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Bought an "Ex" rated Nikon F3HP and am fully satisfied with it. Excellent condition, especially for a 32 year old camera. Shipping was quick and the camera was packed excessively well, in a tightly wrapped cocoon of bubble wrap.

Date of experience: August 11, 2016
PhotoBean V.
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Overall Good
August 11, 2016

Overall Good. Sometimes items are almost the same price as new. Other times the prices are better than great!

Date of experience: August 11, 2016
David F.
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No problem with purchase
August 11, 2016

No problem with purchase.
I didn't like the daily marketing emails that came with the purchase.

Date of experience: August 11, 2016
Karen H.
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Wide selection
August 11, 2016

Wide selection. On line ordering process was very simple. However, being a first time shopper, I had ordered a camera lens that did not go with the camera I also ordered. It would've been helpful if someone at KEH had noticed and called/emailed about the fact that the two were incompatible before being shipped. The shipment was delayed and I had to call and check on it. They were nice to overnight the order at their expense, but it obviously was not going to work having a manual lens with a digital camera, so I had to return the entire order and purchase elsewhere.

Date of experience: August 11, 2016
Joe R.
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Always great at KEH
August 11, 2016

Always great at KEH

Date of experience: August 11, 2016
Christopher R.
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Lens appears as advertised, in great condition
August 11, 2016

Lens appears as advertised, in great condition.

Date of experience: August 11, 2016
Jason P.
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I really like the ease of ordering and i see a lot more that i want to order in the future. I've already recommended this site to server of my friends

Date of experience: August 11, 2016
Farley M.
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The website is better than ever
August 11, 2016

The website is better than ever. The shopping experience is very streamlined and pleasurable!

Date of experience: August 11, 2016
Brian W.
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I've purchased several items from KEH and continue to recommend them highly.

Date of experience: August 10, 2016
Wayne C.
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Top quality used equipment at a great price with best in class shipping and packing.

Date of experience: August 10, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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