Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Steve U.
0 reviews
0 helpful votes
Follow Steve U.
Unfollow Steve U.
Share Review
Report Review

Love the gear condition options
August 24, 2016

Love the gear condition options. Great prices and free shipping. Looking forward to purchasing more gear in the future.

Date of experience: August 24, 2016
Claude Q.
0 reviews
0 helpful votes
Follow Claude Q.
Unfollow Claude Q.
Share Review
Report Review

I was not satisfied with the quality of the lens I bought and so had to exchange it. That process has so far gone smoothly in that the KEH sales rep I spoke to was helpful. I sent the flawed lens back and am currently waiting to hear from KEH that they have received the lens and that the exchange is progressing. I expect no problems here as my dealings with KEH have always been satisfactory--more than merely satisfactory much of the time. Unfortunately, the new lens for which I am exchanging will cost more, but it is rated a higher quality.

Date of experience: August 24, 2016
M V.
0 reviews
0 helpful votes
Follow M V.
Unfollow M V.
Share Review
Report Review

Thank you for the easy purchase, you had just what i was looking for! Whenever I am in the market for something, I usually check KEH first! THANKS!

Date of experience: August 24, 2016
johnny l.
0 reviews
0 helpful votes
Follow johnny l.
Unfollow johnny l.
Share Review
Report Review

Thanks for being super fast.!
August 24, 2016

Thanks for being super fast.!

Date of experience: August 23, 2016
Richard S.
0 reviews
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

First purchase from your company
August 24, 2016

First purchase from your company. I have been looking for a long macro that I could afford... Your rating system holds a higher level then the others. I think I have made a smart purchase. Thank you for your return policy. I hope I don`t have to use it.

Best Regards,
Richard Shutt
P.S Called customer service to change the drop address on the order, they were very nice to deal with.

Date of experience: August 23, 2016
robert h.
0 reviews
0 helpful votes
Follow robert h.
Unfollow robert h.
Share Review
Report Review

Very quick delivery
August 23, 2016

Very quick delivery - item as represented

Date of experience: August 23, 2016
Geoff G.
0 reviews
0 helpful votes
Follow Geoff G.
Unfollow Geoff G.
Share Review
Report Review

I'm so excited to meet my new camera!
August 23, 2016

I'm so excited to meet my new camera!

Date of experience: August 23, 2016
Karl S.
0 reviews
0 helpful votes
Follow Karl S.
Unfollow Karl S.
Share Review
Report Review

Very happy with the new camera
August 23, 2016

Very happy with the new camera. Pleasent experience will be dealing with KEH again in the future

Date of experience: August 23, 2016
Jerry E.
0 reviews
0 helpful votes
Follow Jerry E.
Unfollow Jerry E.
Share Review
Report Review

KEH is the best place to purchase quality used equipment.

Date of experience: August 23, 2016
JEAN B.
0 reviews
0 helpful votes
Follow JEAN B.
Unfollow JEAN B.
Share Review
Report Review

I AM A CAMERAS COLLECTOR I WOULD APPRECIATE MORE COLLECTIBLES ESPECIALLY CANON RANGEFINDER
I would appreciate some kind of rebate on shipping cost alike US customers

Date of experience: August 23, 2016
Alton S.
0 reviews
0 helpful votes
Follow Alton S.
Unfollow Alton S.
Share Review
Report Review

I have bought an item from KEH before
August 23, 2016

I have bought an item from KEH before. Unfortunately, I was unable to speak a representative about a question I had before making my purchase.

Date of experience: August 23, 2016
Arthur R.
0 reviews
0 helpful votes
Follow Arthur R.
Unfollow Arthur R.
Share Review
Report Review

Excellent as always
August 23, 2016

Excellent as always. I can't add anything else to this.

Date of experience: August 23, 2016
Bob G.
0 reviews
0 helpful votes
Follow Bob G.
Unfollow Bob G.
Share Review
Report Review

Always love KEH
August 23, 2016

Always love KEH

Date of experience: August 23, 2016
John F.
0 reviews
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Service was good
August 23, 2016

Service was good

Date of experience: August 23, 2016
M G.
0 reviews
0 helpful votes
Follow M G.
Unfollow M G.
Share Review
Report Review

Have bought from KEH before, very satisfied with the experience and this time was no different. Product have been as advertised and ship in a timely manner. Will continue to shop KEH for quality. Used gear.

Date of experience: August 23, 2016
Andrew G.
0 reviews
0 helpful votes
Follow Andrew G.
Unfollow Andrew G.
Share Review
Report Review

Everything arrived just fine and in condition expected.

Date of experience: August 22, 2016
Lynn S.
0 reviews
0 helpful votes
Follow Lynn S.
Unfollow Lynn S.
Share Review
Report Review

Never a problem with KEH
August 23, 2016

Never a problem with KEH. Always good merchandise at reasonable pricing.

Date of experience: August 22, 2016
Daniel B.
0 reviews
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Share Review
Report Review

Received the lens in excellent concition and ws well packaged for shipping.

Date of experience: August 22, 2016
CARLOS M.
0 reviews
0 helpful votes
Follow CARLOS M.
Unfollow CARLOS M.
Share Review
Report Review

Good and quick i will recoomend this website to my fellow photographers. Thank you.

Date of experience: August 22, 2016
JOHN B.
0 reviews
0 helpful votes
Follow JOHN B.
Unfollow JOHN B.
Share Review
Report Review

Love Keh and would recommend it to anyone
August 23, 2016

Love Keh and would recommend it to anyone

Date of experience: August 22, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos