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KEH Reviews Summary
KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
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Website is user friendly and shipping was fast. However, I was expecting a better condition on the lens I purchased considering the price I paid for it. The condition of the lens (24-105mm) is "Used-Fair" at best and I thought I was purchasing a "used-new" condition lens.
The lens that I received was old, smelled of smoke and has a crack on the outside which shows that it was obviously dropped a time or two. It also has scratches on the lens as well. Super bummed because I really wanted to like this company, but the quality was much less than what I was expecting.
Ordered the lens for a trip and it apparently wasn't actually available. So I had to pay extra for expedited shipping when I reordered it. Customer service representative didn't offer anything to make up for the experience so that was a little disappointing on top of the fact that I had to pay for expedited shipping for an issue that wasn't my fault.
Shipped very quickly. Great experience. All items as described.
The website is easy to use, the equipment came quickly and was exactly what I was looking for, and I will definitely be purchasing from here again
Material has always arrived ahead of time. These are credible people who depend on their outstanding reputation for the Business's success.
Excellent shopping experience.Honest description of merchandise.Prompt delivery.
Item w actually what I needed and easy to place order and very fast delivery…definitely do business again in near future!
I will buy from KEH again.
Lens works great and looks like new.
Checkout was simple. Delivery was fast.
Excellent packaging, prompt delivery, and so far a great lens. Waiting for pictures to be evaluated to comet on results'
My Nikon lens arrived on time and I used it to photograph birds yesterday morning. Very impressed! The price point through KEH was very good! I will shop with you again.
Bought a lens and a DSLR camera. Both were described as excellent. I would describe them as like new.
Fast yes but the lens is not a bargain as it was stated it is used and abused it looks cosmetics deplorable and dirty and even the lens caps are from another brand. I spent 430 on this lens and it looks terrible. It works yes but it appears that is going to break anytime. Thank you for your service. Perfect, good, incredible unbelievable.
The website was easy to navigate to find the lens and electronic flash I was looking for. The package arrived undamaged. The lens and the flash were very well protected in bubble wrap. Both items work great with no problems. The used flashes are a great deal with most being less then $10.
Work as good as new. Glad you guys are here to offer more affordable prices.
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members