Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,196 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Richard S.
0 reviews
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

This is my first time order
November 17, 2016

This is my first time order. You were highly recommended by a close friend.

Date of experience: November 17, 2016
Joanna S.
0 reviews
0 helpful votes
Follow Joanna S.
Unfollow Joanna S.
Share Review
Report Review

Great so far, unexpected to see this lens as available. Ordered it immediately.

Date of experience: November 17, 2016
John D.
0 reviews
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

Awesome customer service response time when cancelling initial order. Lens came in great condition just as described. Sharp lens, no defects. I've known about KEH for seven or eight years but have never shopped here. After my first experience, I'm glad to say that I'm confident in the value estimation system of KEH, and I look forward to my next purchase through the company.

Date of experience: November 17, 2016
jeff e.
0 reviews
0 helpful votes
Follow jeff e.
Unfollow jeff e.
Share Review
Report Review

Delivery was fast
November 17, 2016

Delivery was fast,

Date of experience: November 17, 2016
Richard W.
0 reviews
0 helpful votes
Follow Richard W.
Unfollow Richard W.
Share Review
Report Review

For a Lens that was marked "Bargain"I was surprised at the good condition. A bit of dust in the lens, and a few scratches on the barrel, That was it.

Date of experience: November 17, 2016
Tim C.
0 reviews
0 helpful votes
Follow Tim C.
Unfollow Tim C.
Share Review
Report Review

Very prompt delivery for reasonable cost
November 17, 2016

Very prompt delivery for reasonable cost.

Date of experience: November 17, 2016
Michael L.
0 reviews
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Share Review
Report Review

You guys are the best
November 17, 2016

You guys are the best. Great deals, great service, what more can you ask for?

Date of experience: November 17, 2016
Jason H.
0 reviews
0 helpful votes
Follow Jason H.
Unfollow Jason H.
Share Review
Report Review

Very competitive prices
November 17, 2016

Very competitive prices.

Date of experience: November 17, 2016
Donald M.
0 reviews
0 helpful votes
Follow Donald M.
Unfollow Donald M.
Share Review
Report Review

KEH has been a solid resource
November 17, 2016

KEH has been a solid resource. Product is usually better than advertised, and they've got a great return policy.

Date of experience: November 17, 2016
Matt C.
0 reviews
0 helpful votes
Follow Matt C.
Unfollow Matt C.
Share Review
Report Review

I still think the old site was easier to navigate and find things. Also the new site runs very slow.

Date of experience: November 17, 2016
Andrew D.
0 reviews
0 helpful votes
Follow Andrew D.
Unfollow Andrew D.
Share Review
Report Review

KEH is always great
November 17, 2016

KEH is always great. I opted to return/exchange the items from this purchase for a similar product and the staff has been very accommodating throughout the entire process.

Date of experience: November 17, 2016
Pamela V.
0 reviews
0 helpful votes
Follow Pamela V.
Unfollow Pamela V.
Share Review
Report Review

Excellent!
November 17, 2016

Excellent!

Date of experience: November 17, 2016
Jeffrey B.
0 reviews
0 helpful votes
Follow Jeffrey B.
Unfollow Jeffrey B.
Share Review
Report Review

For some reason you cancelled my order I had on hold. No explanation was offered to me why it was cancelled. The product I had on hold was also removed from the website.

Date of experience: November 17, 2016
Cristina C.
0 reviews
0 helpful votes
Follow Cristina C.
Unfollow Cristina C.
Share Review
Report Review

Great
November 17, 2016

Great

Date of experience: November 17, 2016
Matthew P.
0 reviews
0 helpful votes
Follow Matthew P.
Unfollow Matthew P.
Share Review
Report Review

Easy to use web site and the product arrived as advertised. Saved some money off of new.

Date of experience: November 17, 2016
Richard C.
0 reviews
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Share Review
Report Review

Perfect
November 17, 2016

Perfect

Date of experience: November 17, 2016
Jeanne G.
0 reviews
0 helpful votes
Follow Jeanne G.
Unfollow Jeanne G.
Share Review
Report Review

Service with KEH has always been a great pleasure; very easy to deal with. I have found their products to always be as stated (I often buy items that are rated as LIKE NEW or EXCELLENT, and they are always perfect and carefully wrapped for mailing). Sometimes the items are so perfect, they look brand new! I'm always more than happy to receive a package from KEH. Their services are top-notch, and when phoning them for help, they are considerate and knowledgeable. Without a doubt, KEH is my very favorite camera site!

Date of experience: November 17, 2016
DR P.
0 reviews
0 helpful votes
Follow DR P.
Unfollow DR P.
Share Review
Report Review

YOU FLASH 5% EXTRA OFF IF I BOUGHT TODAY
November 17, 2016

YOU FLASH 5% EXTRA OFF IF I BOUGHT TODAY. YOU DIDN'T MAKE GOOD. YOUR TRULY DR PETER NAZAROFF

Date of experience: November 17, 2016
david r.
0 reviews
0 helpful votes
Follow david r.
Unfollow david r.
Share Review
Report Review

New website works great, easy to find items
November 17, 2016

New website works great, easy to find items.

Date of experience: November 17, 2016
Randy H.
0 reviews
0 helpful votes
Follow Randy H.
Unfollow Randy H.
Share Review
Report Review

All items as advertised
November 17, 2016

All items as advertised. Satisfied.

Date of experience: November 17, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos