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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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mike S.
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You folks are great!
January 25, 2017

You folks are great!

Date of experience: January 25, 2017
Tim S.
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My lens arrived in 2 days and looks like brand new. I will definitely by from KEH again.

Date of experience: January 25, 2017
Alberto Z.
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After going to multiple pawn shops, your website has what I was looking for and more, only wish had an actual picture of the camera I would be buying. I rather see it and not be surprised with what I get in the mail.

Date of experience: January 24, 2017
James L.
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So far the process has been fantastic
January 25, 2017

So far the process has been fantastic. I have received my Nikon D7100 and it is in great shape, as are the two lenses I purchased with it. I am a bit disappointed that the camera came with no owners manual, yet KEH will sell me one for $8.00. After spending over $800.00 I honestly feel the owners manual should be included with the camera...it is included from Nikon when you purchase a new camera. I was also shipped the camera without an eyepiece cap and a hot-shoe cover which are both part of the camera when sold by Nikon. Overall I am happy with the camera and the purchase, but because of the above issues (which add up to under $20.) I purchased these items and about $200 of other accessories from a competitor. Because KEH chose to cheap out I took my business elsewhere and they lost out on about $200+ of additional purchases. Knowing how KEH does business I will consider using them again, but I feel they could have done a better job.

Date of experience: January 24, 2017
Carl F.
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No info on expected delivery dates on site
January 24, 2017

No info on expected delivery dates on site

Date of experience: January 24, 2017
Roger P.
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Unsure until I test the camera
January 24, 2017

Unsure until I test the camera

Date of experience: January 24, 2017
David C.
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You guys are awesome
January 24, 2017

You guys are awesome.

Date of experience: January 24, 2017
ptt N.
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Through no fault of money and because of a glitch in your software, a signature was required so i had to have it shipped to an inconvenient location, a serious pain in the neck.

Date of experience: January 24, 2017
Stephen A.
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Fair prices for the equipment one needs
January 24, 2017

Fair prices for the equipment one needs.

Date of experience: January 24, 2017
Lowel A.
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The only thing that caught me off guard was the absence of a power cord for the charger. Not a big issue as I have one. Overall very satisfied. Would recommend KEH.

Date of experience: January 24, 2017
Jack G.
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Long time customer
January 24, 2017

Long time customer

Date of experience: January 24, 2017
Jim M.
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Great price on a Genuine lens hood
January 24, 2017

Great price on a Genuine lens hood.

Date of experience: January 24, 2017
Donald M.
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A repeat customer
January 24, 2017

A repeat customer. Satisfied.

Date of experience: January 24, 2017
Peter S.
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I've purchased several items from KEH now, and every time I've been satisfied with the smoothness of the purchasing process and the quality of the used gear.

Date of experience: January 24, 2017
Steve A.
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Lens is in great shape, couldn't see any dust inside, like new.

Date of experience: January 23, 2017
Sarah H.
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My camera and lens look and work perfectly!
January 24, 2017

My camera and lens look and work perfectly! I am so happy with how quick it came and how carefully it was packaged.

Date of experience: January 23, 2017
Michael C.
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The lens arrived as expected and exactly as described.

Date of experience: January 23, 2017
Graham S.
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I have bought/sold with KEH in the past and I have always been impressed with the quality of their product. I feel that the grading system is extremely accurate and the prices are on par with their

Date of experience: January 23, 2017
Brian G.
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EXCELLANT as described and delivered
January 23, 2017

EXCELLANT as described and delivered. Looking to purchase more!

Date of experience: January 23, 2017
Keith H.
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Good service, good follow thru
January 23, 2017

Good service, good follow thru.

Date of experience: January 23, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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