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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Ted V.
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I really love that I found out about KEH last year when I started getting into film cameras. Your site gives me a good feeling of trust when I order from you. I haven't bought a ton of stuff, but an M6 and three Leica lenses, and this last order of a Leica M3 (which I love!). Even when I had to return one of the items, you were very helpful and the whole process was very speedy. I never hesitate to shop on your site, and to be honest it's always the first place I look when buying used gear. Thank you for your service!

Date of experience: February 7, 2017
Bobbie P.
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Recommended by a local photographer
February 7, 2017

Recommended by a local photographer. This was a total impulse buy, because of your guarantee and the listed quality of the product, and the price.

In all honesty, I compared it with the Canon Type-L lens this replaced, at 1/25th the cost, and I was disappointed when shooting hand-held, and slapped my wrist and planned to send it back. Then, I remembered that this less expensive lens is not image-stabilized, so I repeated the comparison under f8, and on a tripod, and the results were very acceptable. I just have to remember the limitations of a non-IS lens. So, it's a keeper.

Date of experience: February 7, 2017
Scott F.
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Always a pleasure doing business with you
February 7, 2017

Always a pleasure doing business with you

Date of experience: February 7, 2017
James C.
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The item arrived in the condition advertised and works as advertised and rated.

Date of experience: February 7, 2017
Peter B.
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Everything was perfect!
February 7, 2017

Everything was perfect!

Date of experience: February 7, 2017
David M.
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I came to you from a referral and have ordered a couple times. Having checked other sites, yours is the best i have seen. Thank you.

Date of experience: February 7, 2017
Orhun U.
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It was pleasent
February 7, 2017

It was pleasent. The product which I bought came to me in great condition but due exchange rates and shipping fee, it costed more than normal. While item itself was 35 USDs the shipping fee was 34 USDs. I see this fact as a con but I would still shop from KEH because of the quality of the equipment.

Date of experience: February 7, 2017
Ronald M.
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I like shopping on KEH, I beleive in your rating system.

Date of experience: February 7, 2017
Veshon P.
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The experience was simple as can be
February 7, 2017

The experience was simple as can be. At first I was a skeptical but I lost that feeling the moment I received the camera.

Date of experience: February 6, 2017
Charles K.
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Product, description and price were excellent
February 7, 2017

Product, description and price were excellent. Very satisfied.

Date of experience: February 6, 2017
Donald D.
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I had to leave town early, but forget my wallet, and returning home FedEx arrived with my package. I was able to charge the battery in my car, while driving to Augusta, Ga. I shot many images. I couldn't be happier with camera.

Date of experience: February 6, 2017
Kate W.
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I called to ask about retrieving a gift card number and never received a call back. That was disappointing. I also bought less because of it.

The comment above still applies. I never received a call back about the gift card.

Date of experience: February 6, 2017
Logan B.
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Really like the 14 day no hassle return promise
February 7, 2017

Really like the 14 day no hassle return promise - shop with confidence!

Date of experience: February 6, 2017
Diane K.
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I found that shopping with KEH was easy and prices were very reasonable. I received everything I ordered packaged neatly together. After opening my order, it was a pleasure to find out that the items I ordered were in even better condition than was stated in the description online. I recommend KEH to all my friends and family.

Date of experience: February 6, 2017
Lucas T.
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So far its very easy to shop here, I'm a camera Noob but your site alone has taught me a lot about my camera, and I'm definitely looking forward to future purchases.

Date of experience: February 6, 2017
Marc W.
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Good place to purchase a camera
February 7, 2017

Good place to purchase a camera.

Date of experience: February 6, 2017
Graham S.
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I have bought/sold with KEH in the past and have always been very happy with their service, pricing, condition valuations and delivery times. My last experience was excellent and I look forward to using them again.

Date of experience: February 6, 2017
Scott B.
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Lens was in fantastic condition, and packed well
February 7, 2017

Lens was in fantastic condition, and packed well. I do wish "DHL" had a quicker way to choose delivery options, so I could've picked it up at their location on the first day, but not a biggie.

Date of experience: February 6, 2017
Kathy S.
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Thank you for the gift card and it made my online shopping experience great!

Date of experience: February 6, 2017
Samantha P.
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Fantastic experience!
February 7, 2017

Fantastic experience!

Date of experience: February 6, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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