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KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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44,909 reviews

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Subash J.
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Excellent service and product as advertised
March 6, 2017

Excellent service and product as advertised. Totally satisfied

Date of experience: March 5, 2017
Ivy N.
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Good choices for products
March 6, 2017

Good choices for products. Safe shipping

Date of experience: March 5, 2017
Joshua N.
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...
March 6, 2017

Date of experience: March 5, 2017
Jimmie A.
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Quick and easy, prices are very reasonable!
March 6, 2017

Quick and easy, prices are very reasonable!

Date of experience: March 5, 2017
Marquis C.
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First time shopping with you all and definitely won't be the last. Excellent service!

Date of experience: March 5, 2017
Mark E.
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Another great purchase from KEH!
March 6, 2017

Another great purchase from KEH! Thanks for being a great online business!

Date of experience: March 5, 2017
Paolo C.
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Shipping nightmare
March 5, 2017

Shipping nightmare. End up driving to the FedEx location to pick up my package. Tried to contact customer service to get refund for the 2 days shipping but never got an answer. The lens wasn't superclass either and a 5 dollar lens cap would a shown a little more attention to details and would have increased customer overall satisfaction. Can't say I will buy again or recommending. Best regards.

Date of experience: March 5, 2017
Mark R.
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Good stuff
March 5, 2017

Good stuff

Date of experience: March 5, 2017
Oscar L.
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Very honest and excellent service
March 5, 2017

Very honest and excellent service.
The lenses didn't come with lens caps or rear caps. I didn't realize this. This might be an opportunity for KEH to up sell smaller items to clients but offering these at check out as an additional item because I probably won't put in an order just for lens caps.
Thank you and keep it up.

Date of experience: March 5, 2017
Tom S.
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Great!
March 5, 2017

Great! Amazing to get high-quality equipment at a fraction of the new retail price! Thanks!

Date of experience: March 5, 2017
Michael C.
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Great experience!
March 5, 2017

Great experience! Got what I wanted with fast delivery. Will buy with KEH again!

Date of experience: March 5, 2017
Brenda T.
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Great user friendly site
March 5, 2017

Great user friendly site

Date of experience: March 5, 2017
Jeffrey M.
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Great website and easy to navigate
March 5, 2017

Great website and easy to navigate.

Date of experience: March 5, 2017
Lucas K.
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Good but camera didn't work
March 5, 2017

Good but camera didn't work. Had to return it even though it was rated in excellent condition.

Date of experience: March 5, 2017
Stephen B.
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Great service and info with friendly tone and patience!

Date of experience: March 5, 2017
Tom W.
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Good experience
March 5, 2017

Good experience - site is responsive but a little slow sometimes

Date of experience: March 5, 2017
Steven M.
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KEH dealt with me with such professionalism
March 5, 2017

KEH dealt with me with such professionalism. Got my shipment really fast and I am very happy. Thank you KEH

Steven

Date of experience: March 5, 2017
ian s.
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Very easy to browse and buy
March 5, 2017

Very easy to browse and buy. I bought the EX model of the bmpcc and it looks more Like New to me. Not a scratch on it. I payed a great price for what I got.

Date of experience: March 4, 2017
Pam H.
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Easy to navigate your site!
March 5, 2017

Easy to navigate your site! Lens was super clean and shipped super fast! Will definately be a return customer.

Date of experience: March 4, 2017
Marvin M.
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The item came well packaged and ready to be used

Date of experience: March 4, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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