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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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44,909 reviews

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Ruby P.
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The delivery was very fast!
March 8, 2017

The delivery was very fast! The lens was in great shape, can't even tell it was bought used.

Date of experience: March 7, 2017
Carlos S.
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Great service, friendly company to deal over the phone.

Date of experience: March 7, 2017
LArmstrong X.
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Very happy with my purchase
March 8, 2017

Very happy with my purchase. Price was great, shipping fast, packing was good and secure. Look forward to more purchases in the future!

Date of experience: March 7, 2017
John A.
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The items purchased were practically brand new, the battery grip looks newer than my camera. They under rate their products which is great for the buyer. Look forward to my next purchase KEH.

Date of experience: March 7, 2017
David D.
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Shipping rates are extraordinarily high at KEH. Otherwise, no huge issues shopping here. But I do look elsewhere first due to the shipping rates.

Also, Item marked bargain but no detail on why. I discovered, after I got the item, that it was due to hazy elements in this lens. Not an issue for my use (parts) but would have been otherwise. Would have been nice to know upfront why an item was rated as it was.

Date of experience: March 7, 2017
Jonathan G.
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The service was excellent and the product was better than the description.

Date of experience: March 7, 2017
Dirk B.
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A little pricey, (only about 10 bux less than new) shipping speed was OK - not great.

Date of experience: March 7, 2017
Jeffrey J.
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I love KEH, but the item I bought was a low-quality lens from Belarus. I returned it for a better one of the same mfgr, but I had the same experience and sent that one back as well. So, just a spate of bad luck with a mediocre product.

Date of experience: March 7, 2017
Sean M.
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My overall experience with keh.com was probably one of my best experiences shopping online. From the ease of finding the products I needed to the shipping time. I was very satisfied with keh.com

Date of experience: March 7, 2017
Clarence W.
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Pleasurable shopping experience
March 7, 2017

Pleasurable shopping experience

Date of experience: March 7, 2017
Arionna J.
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Finally found my wife's gift!
March 7, 2017

Finally found my wife's gift! Thank you

Date of experience: March 7, 2017
rich m.
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Great
March 7, 2017

Great

Date of experience: March 7, 2017
Gerald V.
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Equipment ratings are questionable
March 7, 2017

Equipment ratings are questionable. "Excellent" includes items with sloppy adjustments, filthy viewfinder glass, inoperable LEDs. Had to send camera body and CP-12 finder for cleaning, calibration and hopefully a LED repair costing $160 - $310.

Date of experience: March 7, 2017
Greg M.
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Another great buy!
March 7, 2017

Another great buy! Thanks, KEH.

Date of experience: March 7, 2017
Imran A.
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Great experience
March 7, 2017

Great experience. Will buy again.

Date of experience: March 7, 2017
Brett C.
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Great experience
March 7, 2017

Great experience. I love KEH.

Date of experience: March 6, 2017
Joseph S.
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Very good prices, great customer service!
March 7, 2017

Very good prices, great customer service!

Date of experience: March 6, 2017
Jonathan P.
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Very competitive pricing, and ease of ordering.It was a slamdunk.

Best Regards,
Jonathan Pratt

Date of experience: March 6, 2017
Coleen A.
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Excellent service, excellent product
March 7, 2017

Excellent service, excellent product. Very clean...like new!

Date of experience: March 6, 2017
Daniel J.
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Very pleased...
March 7, 2017

Very pleased...allowed me to upgrade my camera kit without spending a ton of money

Date of experience: March 6, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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