Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,196 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Brandy N.
0 reviews
0 helpful votes
Follow Brandy N.
Unfollow Brandy N.
Share Review
Report Review

Great experience ordering from KEN
March 20, 2017

Great experience ordering from KEN. I will be ordering from you guys again in the near future

Date of experience: March 20, 2017
Paul S.
0 reviews
0 helpful votes
Follow Paul S.
Unfollow Paul S.
Share Review
Report Review

Love the availability of used equipment you offer. My only complaint is the seemingly random 10% off coupons that get e-mailed. I always feel like if I'm not getting 10% off I'm getting ripped off - not a great feeling to be left with so I usually wait to buy until I have a coupon. Sometimes another deal comes up and I end up not going through KEH - Adorama has some deals on used equipment too so if I don't feel great about a deal through KEH I may end up over there.

Date of experience: March 20, 2017
Richard D.
0 reviews
0 helpful votes
Follow Richard D.
Unfollow Richard D.
Share Review
Report Review

Always great, thank you!
March 20, 2017

Always great, thank you! On the downside, FedEx was 2 days late on delivery, and, because KEH had required a signature for the package, FedEx would not leave the pkg at the apt office (where a signature is available) Took some talking with FedEx to reschedule delivery, and even then, they screwed it up.

Date of experience: March 20, 2017
Eduardo S.
0 reviews
0 helpful votes
Follow Eduardo S.
Unfollow Eduardo S.
Share Review
Report Review

As always, great products and a great shopping experience

Date of experience: March 20, 2017
Donald B.
0 reviews
0 helpful votes
Follow Donald B.
Unfollow Donald B.
Share Review
Report Review

My order arrived 3 days later then expected
March 20, 2017

My order arrived 3 days later then expected. However, there was a big snow storm here in New England. So being late is understandable.

Date of experience: March 20, 2017
Laura D.
0 reviews
0 helpful votes
Follow Laura D.
Unfollow Laura D.
Share Review
Report Review

Thank you!
March 20, 2017

Thank you! All was excellent.

Date of experience: March 20, 2017
Ralph N.
0 reviews
0 helpful votes
Follow Ralph N.
Unfollow Ralph N.
Share Review
Report Review

I placed a request for the item and a short time later as you received the item in your inventory you let me know right away!
Well done!

Date of experience: March 20, 2017
Nathan L.
0 reviews
0 helpful votes
Follow Nathan L.
Unfollow Nathan L.
Share Review
Report Review

Clean site, simple, easy to use, and great prices. Can't ask for more!

Date of experience: March 20, 2017
Gordon F.
0 reviews
0 helpful votes
Follow Gordon F.
Unfollow Gordon F.
Share Review
Report Review

I was very impressed with the quality of the items ordered, the speed of delivery and especially the 180 day warranty.

Date of experience: March 20, 2017
Nick S.
0 reviews
0 helpful votes
Follow Nick S.
Unfollow Nick S.
Share Review
Report Review

My item was rated at E+ which physically, it was. In fact it was more like LN- however, upon closer inspection the focusing screen had fungus on it and not something you can easily clean; after checking on the internet
A new focusing screen costs $119 and would take 2-4 weeks to receive. Also, the multi-function back had a very weak readout, indicating it was close to being inoperable. Based on these two things I will be returning it.
The return policy is very good and hassle free but, takes time. I feel as though someone in their quality control should have caught this as you can easily see the fungus when looking through the viewfinder.

Date of experience: March 20, 2017
Lane D.
0 reviews
0 helpful votes
Follow Lane D.
Unfollow Lane D.
Share Review
Report Review

I have been using and recommending KEH to friends family and other photographers looking to get guaranteed good used equipment since 2010. I dont imagine that will change anytime soon. Thanks for existing!

Date of experience: March 20, 2017
Ken L.
0 reviews
0 helpful votes
Follow Ken L.
Unfollow Ken L.
Share Review
Report Review

KEH is a very easy site to navigate and order products. Great company!

Date of experience: March 19, 2017
Harry D.
0 reviews
0 helpful votes
Follow Harry D.
Unfollow Harry D.
Share Review
Report Review

Quick and easy
March 20, 2017

Quick and easy - decent price - needed an extra starter lens- don't want to leave the other camera body vacant with just cap, plus i could use this for short distance time lapse dual wireless flashes

Date of experience: March 19, 2017
steven W.
0 reviews
0 helpful votes
Follow steven W.
Unfollow steven W.
Share Review
Report Review

No comment
March 20, 2017

No comment

Date of experience: March 19, 2017
Bernard C.
0 reviews
0 helpful votes
Follow Bernard C.
Unfollow Bernard C.
Share Review
Report Review

I love using KEH
March 20, 2017

I love using KEH. I find great values.Now adding financing it helped with this purchase.

Date of experience: March 19, 2017
david m.
0 reviews
0 helpful votes
Follow david m.
Unfollow david m.
Share Review
Report Review

Every single time I have purchased from KEH, the items are better than expected. Great items, great pricing and always have the oddball thing I am looking for!

Date of experience: March 19, 2017
mac T.
0 reviews
0 helpful votes
Follow mac T.
Unfollow mac T.
Share Review
Report Review

Overall it was a good experience
March 20, 2017

Overall it was a good experience

Date of experience: March 19, 2017
Aaron P.
0 reviews
0 helpful votes
Follow Aaron P.
Unfollow Aaron P.
Share Review
Report Review

I love the used selection!
March 20, 2017

I love the used selection!

Date of experience: March 19, 2017
Richard G.
0 reviews
0 helpful votes
Follow Richard G.
Unfollow Richard G.
Share Review
Report Review

Process was quick and easy
March 20, 2017

Process was quick and easy. Also like the way you do the survey, it the point and at a good time right after the order.

Date of experience: March 19, 2017
Mike P.
0 reviews
0 helpful votes
Follow Mike P.
Unfollow Mike P.
Share Review
Report Review

Experience was good, as always
March 20, 2017

Experience was good, as always.
The Affirm financing option makes expensive purchases a little less traumatic.
Lower interest then your credit card and you need not wipe out your bank account in one shot.
I wouldn't have purchased my Sigma 70-200 2.8 otherwise.

Date of experience: March 19, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos