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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Peter Z.
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Your prices were the best I found for the item I wanted.

Date of experience: May 20, 2017
Alan B.
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I tried and tried to add another product, a canon lens, ef 28-135, but it would not let me add to cart. Based on this experience, I'll have to pay extra shipping, I assume, and also I'll have to check out my flash before I trust a site with such shoddy programing. *Update: Flash came, and it's okay. The front panel is a tad loose but it works great (ordered EX+ or LN I think, to make sure it would be without issue, but It's minor). Have since ordered two more lenses, so we'll see.

Extra credit assignment: Maybe you already did this, KEH, but perhaps you should email folks to let us know we will receive a customer satisfaction survey from shopperapproved instead of KEH. I spent the better part of 15 min googling shopper approved to make sure they were legit before clicking to acknowledge that I had received the flash.

Date of experience: May 20, 2017
Andrew B.
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Overall good experience
May 20, 2017

Overall good experience

Date of experience: May 20, 2017
Shirley H.
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I enjoy shopping at keh and the money I save. The lenses I've order are very clean and although I haven't tested them yet I'm sure they are of superb quality.

Date of experience: May 20, 2017
Deborah A.
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Great selection of lenses and the condition rating is spot on. Thank you.

Date of experience: May 20, 2017
Bill H.
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Literally was just camera, battery, and charger.no book, no accessories, no box. Price bit high for lack of accessories

Date of experience: May 20, 2017
Kevin J.
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Great app, and selection, and fair prices
May 20, 2017

Great app, and selection, and fair prices

Date of experience: May 20, 2017
JSant O.
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We have shopped at KEH for years
May 20, 2017

We have shopped at KEH for years. I've never been disappointed! Great Value and amazing delivery time.

Date of experience: May 20, 2017
Kent M.
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Some products lack important details in the description and specs

Date of experience: May 19, 2017
James W.
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It was my first time and I was pleased with the service.

Date of experience: May 19, 2017
George A.
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Two great shopping experiences with keh.com so far, and I'm sure I'll have more.

Date of experience: May 19, 2017
Christopher R.
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An amazing camera that is like brand new!I am so satisfied.

Date of experience: May 19, 2017
Arthur C.
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Thank you for resolving the erroneous Sales Tax charge that appeared during the checkout process. The telephone call to Customer Service had been unable to correct the error. (Of Sales Tax on an Oregon purchase).

Date of experience: May 19, 2017
David G.
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Arrived on time in good condition
May 19, 2017

Arrived on time in good condition. However, unfortunately there was no owners manual or carrying strap that was part of the original sales package. This was not KEH's fault though.

Date of experience: May 19, 2017
Devon R.
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I have purchased a number of products for both film and digital photography from KEH. Item descriptions in regards to their condition are accurate. Deliveries have been prompt, and the items have been packaged well. I spoke with customer service regarding a question on a recent order, and it was an enjoyable experience. The customer service representative was knowledgeable, and easily understood. Thumbs up to KEH!

Date of experience: May 19, 2017
David C.
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Easy to use web site
May 19, 2017

Easy to use web site

Date of experience: May 19, 2017
Jason W.
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Exactly the information I needed to make my purchase.

Date of experience: May 19, 2017
Cesar M.
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Seamless
May 19, 2017

Seamless - just what I have come to expect from KEH.

Date of experience: May 18, 2017
Chad L.
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Great Site!
May 19, 2017

Great Site! Great Prices! Will definitely be back!

Date of experience: May 18, 2017
Shane D.
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Having the ability to see what the individual product looks like would be nice. But I understand that takes extra time and overhead for KEH Camera. Thanks!

Date of experience: May 18, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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