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KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Sandra S.
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Easy to search, packaged very well
June 29, 2017

Easy to search, packaged very well

Date of experience: June 29, 2017
William C.
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Thanks
June 29, 2017

Thanks

Date of experience: June 29, 2017
Danielle U.
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Very accurate used rating scale
June 29, 2017

Very accurate used rating scale. I purchased a used lense that was like new, you can't even tell it was used. I will check here for lenses before buying new!

Date of experience: June 29, 2017
Stacy H.
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All went great...
June 29, 2017

All went great... so far. I saved a star for delivery of products. Thank you
Shot great for a wedding. Thanks again! Very Happy

Date of experience: June 28, 2017
Christopher A.
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Have been recommending the site for sometime now a great service.

Date of experience: June 28, 2017
Nicholas C.
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Outstanding service, prompt delivery and better condition than described.

Date of experience: June 28, 2017
Faith K.
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Excellent experience
June 29, 2017

Excellent experience. I will definitely be buying from KEH again. Thank you!

Date of experience: June 28, 2017
Amy H.
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Pleased so far, I trust this lens will be as advertised. You all have a great reputation, so I feel sure all will be well.

It was fairly frustrating that Fed-Ex would not leave the package with a signed release. I had to go through calling them, calling you and then waiting an extra two days before I could pick up my package that I knew was here in Chattanooga. Folks were all nice and professional but still...

Since shipping was free for me, I guess I cant really complain, but that is the only negative part of the experience for me. I love the lens.

Date of experience: June 28, 2017
Gerald D.
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Easy Peasy
June 28, 2017

Easy Peasy.

Date of experience: June 28, 2017
Kent A.
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Great store for traditional gear
June 28, 2017

Great store for traditional gear.

Date of experience: June 28, 2017
Eric C.
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Good
June 28, 2017

Good. No complaints

Date of experience: June 28, 2017
mark c.
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Very easy to order, let's see how shipping goes and functionality of the lens I ordered.

Date of experience: June 28, 2017
Oran M.
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I really enjoy doing business with you
June 28, 2017

I really enjoy doing business with you.

Date of experience: June 28, 2017
Lorin H.
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Excellent experience all around
June 28, 2017

Excellent experience all around

Date of experience: June 28, 2017
KayMarie S.
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I've purchased items from KEH for years and have never had a problem with anything I purchased. I recommend them highly and will continue to use them as a source for photographic equipment.

Date of experience: June 28, 2017
Tonya A.
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Great products!
June 28, 2017

Great products!

Date of experience: June 28, 2017
Philip M.
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Always great prices and service with KEH
June 28, 2017

Always great prices and service with KEH

Date of experience: June 28, 2017
Etzel D.
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Unfortunately, I must return the order
June 28, 2017

Unfortunately, I must return the order.

The camera was not in the condition stated - the battery cover does not work properly, but, far more important, there is a discernible noise when moving the camera. It sounds like the lens is not connected properly, maybe indicating a very limited useful life.

The proper condition for this camera, in my opinion, is "bargain", at best.

The accessories purchased for the camera will be returned as well.

Thank you,

David Etzel

*******@gmail.com
*******@aol.com
*******729

Date of experience: June 28, 2017
WILLIAM E.
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Great products and service
June 28, 2017

Great products and service

Date of experience: June 28, 2017
Noel K.
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Fast, easy and accurate ordering
June 28, 2017

Fast, easy and accurate ordering

Date of experience: June 28, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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