Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Miguel M.
0 reviews
0 helpful votes
Follow Miguel M.
Unfollow Miguel M.
Share Review
Report Review

Quick access and fast response
July 9, 2017

Quick access and fast response.

Date of experience: July 9, 2017
Fredric W.
0 reviews
0 helpful votes
Follow Fredric W.
Unfollow Fredric W.
Share Review
Report Review

The customer service people answeed my questions always. Need to buy more equipment from them

Date of experience: July 9, 2017
Dave B.
0 reviews
0 helpful votes
Follow Dave B.
Unfollow Dave B.
Share Review
Report Review

Mostly easy and enjoyable
July 9, 2017

Mostly easy and enjoyable. However reference to Pentax lens format is tedious. Most of us don't know (and don't ned to know) all the pentax lens designations. See other websites, e.g., B&H

Date of experience: July 9, 2017
Mark B.
0 reviews
0 helpful votes
Follow Mark B.
Unfollow Mark B.
Share Review
Report Review

Found exactly what I wanted, price was very reasonable.

Date of experience: July 9, 2017
Joseph F.
0 reviews
0 helpful votes
Follow Joseph F.
Unfollow Joseph F.
Share Review
Report Review

Item's condition was better than expectred
July 9, 2017

Item's condition was better than expectred. Very pleased.

Date of experience: July 9, 2017
Michael D.
0 reviews
0 helpful votes
Follow Michael D.
Unfollow Michael D.
Share Review
Report Review

No additional comment needed
July 9, 2017

No additional comment needed

Date of experience: July 9, 2017
Geoff H.
0 reviews
0 helpful votes
Follow Geoff H.
Unfollow Geoff H.
Share Review
Report Review

KEH always provides reliable used equipment condition gradings. My go-to place for used photo gear for over 35 years.

Date of experience: July 9, 2017
Diego N.
0 reviews
0 helpful votes
Follow Diego N.
Unfollow Diego N.
Share Review
Report Review

It was simple
July 9, 2017

It was simple. Really great

Date of experience: July 9, 2017
Mitzi S.
0 reviews
0 helpful votes
Follow Mitzi S.
Unfollow Mitzi S.
Share Review
Report Review

I wish the search program was more focused, yet not require the precise wording. For example, 'Pentax telephoto lens' brought no results. Had to use the words 'zoom lens' instead.

Date of experience: July 8, 2017
George E.
0 reviews
0 helpful votes
Follow George E.
Unfollow George E.
Share Review
Report Review

You are great!
July 8, 2017

You are great! Accurate info on the product I bought, very clean and good follow up by the crew at KEH. Thanks! The TX 1 is in perfect condition and all functions work very weel.

Thanks
Gang

Date of experience: July 8, 2017
Tom G.
0 reviews
0 helpful votes
Follow Tom G.
Unfollow Tom G.
Share Review
Report Review

I am first time customer, who just placed his first order. So far, so good!

Date of experience: July 8, 2017
John P.
0 reviews
0 helpful votes
Follow John P.
Unfollow John P.
Share Review
Report Review

This my second order from KEH
July 8, 2017

This my second order from KEH. Both have been easy experiences. I found the lens I wanted for what I consider a very good price. Having the six-month no interest loan through Affirm made it even better.

Date of experience: July 8, 2017
Gemma D.
0 reviews
0 helpful votes
Follow Gemma D.
Unfollow Gemma D.
Share Review
Report Review

Extremely positive experience
July 8, 2017

Extremely positive experience

Date of experience: July 8, 2017
Marius C.
0 reviews
0 helpful votes
Follow Marius C.
Unfollow Marius C.
Share Review
Report Review

Purchased the om-1 in excellent condition, camera was perfect but there was no mention of a required foam replacement online. I was informed of this with a paper slip that came with the box.

Purchased the 50mm f1.4 in bargain condition, cosmetics were great but the aperture blades are stuck which is a shame.

Date of experience: July 8, 2017
Fred L.
0 reviews
0 helpful votes
Follow Fred L.
Unfollow Fred L.
Share Review
Report Review

My order was packed well and arrived in perfect shape.

Date of experience: July 8, 2017
Lydia W.
0 reviews
0 helpful votes
Follow Lydia W.
Unfollow Lydia W.
Share Review
Report Review

Payment direct by debit card did not work (had to use Paypal), but overall service very good. Products in better condition than expected and fast delivery (international)

Date of experience: July 8, 2017
Filo C.
0 reviews
0 helpful votes
Follow Filo C.
Unfollow Filo C.
Share Review
Report Review

So quick
July 8, 2017

So quick. Great price. Recommend to all my friends. I wasn't sure how used my equipment was going to be but a nick here or there didn't effect the overall product or quality of photo. Thank you

Date of experience: July 7, 2017
Alex W.
0 reviews
0 helpful votes
Follow Alex W.
Unfollow Alex W.
Share Review
Report Review

Positive
July 8, 2017

Positive. Smooth and easy, and you had just what I was looking for.

Date of experience: July 7, 2017
Lance D.
0 reviews
0 helpful votes
Follow Lance D.
Unfollow Lance D.
Share Review
Report Review

Long time customer!
July 8, 2017

Long time customer!

Date of experience: July 7, 2017
David S.
0 reviews
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

I am a novice photographer, but find this lens easy to use. KEH exceeded my expectations and delivered as promised. Great Job!

Date of experience: July 7, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos