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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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Elliott S.
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I was referred from a photographer from our Cities Paper. Very happy with the find.

Date of experience: September 7, 2017
Robert C.
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Improved online experience, easy order process
September 7, 2017

Improved online experience, easy order process

Date of experience: September 7, 2017
Paul H.
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It has always been a great experience shopping at KEH. Great customer service.

Date of experience: September 7, 2017
Lu B.
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I found just what I was looking for
September 7, 2017

I found just what I was looking for. Thank you!

Date of experience: September 7, 2017
Justin B.
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KEH has always been awesome in my experience
September 7, 2017

KEH has always been awesome in my experience. I've bought and sold dozens of items over the last few years and I have never been disappointed with the quality of the items I buy, or with the price they pay me for my stuff.

Date of experience: September 6, 2017
maribel P.
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I like the recommend accessories section made my shopping faster.

Date of experience: September 6, 2017
Bob A.
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Great products and pricing
September 7, 2017

Great products and pricing. There was a tripod collar missing when I received the item, but KEH stepped up and ordered a new collar from Olympus.

Now that's service! Way to go KEH!

Date of experience: September 6, 2017
Debra P.
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I always find what I'm looking for at a very reasonable price. I received this lens fast in time to take on vacation and it's a perfect all purpose lens for traveling, and the quality and clarity of the photos are amazing. Very happy with this purchase, I saved quite a bit buying used rather than new!

Date of experience: September 6, 2017
John B.
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Nothing less than awesome!
September 6, 2017

Nothing less than awesome!

Date of experience: September 6, 2017
Nicholas C.
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I found the quality of the lens to be pristine with zero dust! Luckily, a local, reputable camera equipment store recommended KEH during recent visit. I'm glad I took their advice and put in my order.

Date of experience: September 6, 2017
Kimberly A.
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Great lenses
September 6, 2017

Great lenses

Date of experience: September 6, 2017
James D.
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Quick and easy shopping
September 6, 2017

Quick and easy shopping.

Date of experience: September 6, 2017
Thaddeus S.
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Great quality, received a Like New
September 6, 2017

Great quality, received a Like New - and it looks perfect. The delivery company screws up and KEH had it redirected to a nearby pick up store for me to go get instead of waiting another week. Excellent and quick service. You've got my business!

Date of experience: September 6, 2017
DHouston F.
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Ordering was easy
September 6, 2017

Ordering was easy. So far, so good.

Date of experience: September 6, 2017
John N.
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The lens I bought is beautiful (Nikon 70mm-300mm) and the ease of buying it and quick delivery of the item was quite satisfactory.

Date of experience: September 6, 2017
Paul M.
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Exactly as needed and on sale too!
September 6, 2017

Exactly as needed and on sale too!

Date of experience: September 6, 2017
SamWrath X.
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KEH did not have a lens that I had ordered due to a glitch in their inventory system however, they found a near identical lens (same one, just without the lens hood) and made it right by shipping it FedEx Two Day, free of charge, for the inconvenience of not having the original. Overall, great experience!

Date of experience: September 5, 2017
joseph s.
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You had what i was looking for
September 5, 2017

You had what i was looking for. My only hope is that the products are in the condition that they are advertised.

Date of experience: September 5, 2017
Dave F.
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Easy to search site, good product variety
September 5, 2017

Easy to search site, good product variety.

Date of experience: September 5, 2017
Chuck Q.
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Bought@KEH many times
September 5, 2017

*******@KEH many times. Always great stuff :). Only issue I had this time was the lens I ordered came with no caps. None. I might be wrong, but I'm pretty sure the listing on keh.com did not say 'no caps'. I know it was "Bargain" shape but I've bought bargain before and received, well, bargain caps :), which are better than no caps. Otherwise everything was great and the lens is in what I would call much better than bargain shape. Around here, it would be called "Excellent" condition. Still, throw in some caps next time guys. Go the extra kilometer.

Date of experience: September 4, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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