Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Hal R.
0 reviews
0 helpful votes
Follow Hal R.
Unfollow Hal R.
Share Review
Report Review

Good experience!
April 4, 2018

Good experience!

Date of experience: April 4, 2018
Elizabeth M.
0 reviews
0 helpful votes
Follow Elizabeth M.
Unfollow Elizabeth M.
Share Review
Report Review

No problems with order or shipping
April 4, 2018

No problems with order or shipping - have not used the product yet

Date of experience: April 4, 2018
Cynthia F.
0 reviews
0 helpful votes
Follow Cynthia F.
Unfollow Cynthia F.
Share Review
Report Review

I haven't always gotten good copies of lenses from KEH despite purchasing at least EX+ each time, but this time my lens seems flawless.

Date of experience: April 4, 2018
Ohio
1 review
0 helpful votes
Follow Mike B.
Unfollow Mike B.
Share Review
Report Review

I bought a Canon Rebel film body and two lenses. Delivery was in two days. Everything was as described and works fine.

Date of experience: April 4, 2018
Gregory H.
0 reviews
0 helpful votes
Follow Gregory H.
Unfollow Gregory H.
Share Review
Report Review

Although actual shipment of purchases is always quick, in the days of 'free 2nd day shipping' package receipt is sometimes a little slow (4-5 days).

Date of experience: April 3, 2018
Thomas Y.
0 reviews
0 helpful votes
Follow Thomas Y.
Unfollow Thomas Y.
Share Review
Report Review

All went smoothly, 5 star worth!
April 4, 2018

All went smoothly, 5 star worth!

Date of experience: April 3, 2018
TSmith O.
0 reviews
0 helpful votes
Follow TSmith O.
Unfollow TSmith O.
Share Review
Report Review

Loved how your items were described and ease of use of your website.

Date of experience: April 3, 2018
Darrel u.
0 reviews
0 helpful votes
Follow Darrel u.
Unfollow Darrel u.
Share Review
Report Review

Package/order came as expected
April 4, 2018

Package/order came as expected. Thanks!

Date of experience: April 3, 2018
Theresa J.
0 reviews
0 helpful votes
Follow Theresa J.
Unfollow Theresa J.
Share Review
Report Review

I am very happy with the product and service. I would recommend this company to others

Date of experience: April 3, 2018
Janice I.
0 reviews
0 helpful votes
Follow Janice I.
Unfollow Janice I.
Share Review
Report Review

Have always had good results buying or selling with KEH

Date of experience: April 3, 2018
Brian R.
0 reviews
0 helpful votes
Follow Brian R.
Unfollow Brian R.
Share Review
Report Review

Great experience with keh.com
April 3, 2018

Great experience with keh.com- came highly recommended by a photographer friend.

Date of experience: April 3, 2018
Edwin P.
0 reviews
0 helpful votes
Follow Edwin P.
Unfollow Edwin P.
Share Review
Report Review

Received my order earlier than promised
April 2, 2018

Received my order earlier than promised. Product grade was accurate.Never been disappointed shopping with keh.

Date of experience: April 2, 2018
John B.
0 reviews
0 helpful votes
Follow John B.
Unfollow John B.
Share Review
Report Review

The screens flow nicely so it's easy to decide and check-out. Thanks!

Date of experience: April 2, 2018
Christopher C.
0 reviews
0 helpful votes
Follow Christopher C.
Unfollow Christopher C.
Share Review
Report Review

Very good service and store
April 2, 2018

Very good service and store

Date of experience: April 2, 2018
Mark R.
0 reviews
0 helpful votes
Follow Mark R.
Unfollow Mark R.
Share Review
Report Review

Just picked up a Sony RX10 III
April 2, 2018

Just picked up a Sony RX10 III. I had rented one 4-5 times and really enjoyed the range and the image quality--from the 1" inch sensor and the crazy fine lens--stuns. Item arrived exactly as described (like new) and was on my doorstep two days after I ordered it. The only thing that beats this units optical performance is Keh's Customer service.

Thank you,

Mark Rustad

Date of experience: April 2, 2018
Amanda S.
0 reviews
0 helpful votes
Follow Amanda S.
Unfollow Amanda S.
Share Review
Report Review

Great lens
April 2, 2018

Great lens. Looks brand new. Very pleased.

Date of experience: April 2, 2018
Nicholas L.
0 reviews
0 helpful votes
Follow Nicholas L.
Unfollow Nicholas L.
Share Review
Report Review

Fantastic, fast, straightforward
April 2, 2018

Fantastic, fast, straightforward.

Date of experience: April 2, 2018
Jon B.
0 reviews
0 helpful votes
Follow Jon B.
Unfollow Jon B.
Share Review
Report Review

Always the best service with KEH
April 2, 2018

Always the best service with KEH. I ordered a Nikon 16-35 BGN lens for real estate work and it was in better condition than I expected. BGN rating is a great deal, really I think you guys underrate your lenses. I ordered a SB700 flash in EX condition and it works great as well. No need to purchase new when I can buy used and sell it in about a year or so and try something else. I need to get a 70-200 soon... this is fun:)
I am keeping an eye on your promos and a tripod as well. Keep the promos coming!

Date of experience: April 2, 2018
Lars J.
0 reviews
0 helpful votes
Follow Lars J.
Unfollow Lars J.
Share Review
Report Review

I have been a KEH customer for over 15 years and continue to be pleased. I regularly recommend KEH to anyone who asks.

Date of experience: April 2, 2018
John F.
0 reviews
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Good products easy transactions
April 2, 2018

Good products easy transactions.

Date of experience: April 2, 2018

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos