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KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Michele C.
0 reviews
0 helpful votes
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Fast and item was exactly what was promised
May 11, 2018

Fast and item was exactly what was promised

Date of experience: May 10, 2018
john m.
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...
May 10, 2018

Date of experience: May 10, 2018
Alyssa S.
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Saved so much money on my lens!
May 10, 2018

Saved so much money on my lens! Great product for half the price!

Date of experience: May 10, 2018
James C.
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Wanted to add a lens hood to my order
May 10, 2018

Wanted to add a lens hood to my order. It showed up with one buy option, but not on the option I chose. Could not figure out how to add a hood. Know I could have called, but don't do well on phone.

Date of experience: May 10, 2018
Chad C.
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Great service with prompt shipping
May 10, 2018

Great service with prompt shipping. Awesome lens!

Date of experience: May 10, 2018
Thomas S.
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Everything was as advertised
May 10, 2018

Everything was as advertised

Date of experience: May 10, 2018
Martin R.
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Awesome website
May 10, 2018

Awesome website. It's nice that you guys have estimated ratings for all the products on your website.

Date of experience: May 10, 2018
Ernest L.
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Great buying experience
May 10, 2018

Great buying experience. Definitely looking to purchase more :)

Date of experience: May 10, 2018
Stephen G.
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Very satisfied with my camera, lens and the purchasing process.

Date of experience: May 10, 2018
Jason K.
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Overall excellent price for an excellent product.

Date of experience: May 10, 2018
Tom W.
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Great selection, great prices and excellent service so far

Date of experience: May 10, 2018
Mike M.
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I buy because of the very high grading standards used. Their 'bargain' grade is what most others call 'excellent', and their 'excellent' grade other usually describe as 'factory fresh'. That makes the prices quite reasonable for what is received.

Date of experience: May 10, 2018
Illinois
1 review
0 helpful votes
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Lens arrived on time, exactly as described. And the price was ok. What more can i ask? They're my go to company when i need anything other than brand new gear.

Date of experience: May 10, 2018
Thomas P.
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Price and product good
May 10, 2018

Price and product good. However; I paid for 2 day delivery and did not receive in 2 days. That was a fedex problem. No fault of KEH.

Date of experience: May 10, 2018
Germany
1 review
0 helpful votes
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Very pleased
May 12, 2018

The ease of ordering and speed of shipping was great. My camera was VERY well packaged and protected, and its condition was exactly as advertised. Very pleased.

Date of experience: May 10, 2018
New York
1 review
0 helpful votes
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I buy with confidence knowing all will be fine at Keh. My only disappointment was supplying a third party battery with a $1600 camera? Really? Everything else seems to be just fine.

Date of experience: May 10, 2018
Robert S.
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Thanks!
May 10, 2018

Thanks! You guys always seem to have the things I hope to find and condition is as stated

Best wishes

Date of experience: May 10, 2018
Steven G.
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Have always received orders in a timely manner and always received items as advertised and at reasonable
Prices

Date of experience: May 9, 2018
Brett T.
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I've been giving keh money since back in my RB/67 days (mid 2000's)...not sure why I dated it that way. No matter. In whatever manner of speaking you choose I like keh. The prices are pretty fair I guess. I choose here over ebay more often than not because I know keh's grading system which has, in my experience, been consistent and reliable, whereas it's a bit more of a gamble at the auction house. I can't speak to the customer service side of things as I have never had an issue requiring their assistance but in truth, isn't that the best customer service of all? Ahahaha
Yeah, I went there.
And you should go to keh for all your photo gear needs.

Date of experience: May 9, 2018
KC J.
0 reviews
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Very happy with my purchase / quick delivery / good price

Date of experience: May 9, 2018

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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