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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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howard n.
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I wish you folks would ship USPS
July 27, 2018

I wish you folks would ship USPS. That is the most secure (for me) way to ship. Not allowing that was the only negative in this transaction.

Date of experience: July 27, 2018
Edward H.
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KEH is my go-to for used camera equipment
July 27, 2018

KEH is my go-to for used camera equipment. In my opinion and for my needs, they have a great selection. They also have better prices then other websites I have visited. KEH also has the best prices on B&W film that I have found.

Date of experience: July 27, 2018
Todd L.
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Great pricing and products
July 27, 2018

Great pricing and products- needed extra batteries for my Sony A7R ii, got three for price of 1&1/2 new one.

Date of experience: July 27, 2018
Dave H.
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Product was exactly as advertised
July 27, 2018

Product was exactly as advertised. Great price. Fast delivery.

Date of experience: July 27, 2018
John D.
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This was my second used camera purchase from KEH
Both units in excellent condition at a good price

Date of experience: July 26, 2018
Connor V.
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I thought the camera was going to come in the original box with original battery but got the camera and an off brand battery in a plastic sleeve in a box of bubble wrap with an off brand charger...that's it. No owner manual on the 7d mark ii or any other product not even the neck strap. I talked with other photographers who have gotten (EX+) items, like my 7dii I recently bought, and they had their items in items original box or products box just like they were buying it new for the first time right from Canon.

Date of experience: July 26, 2018
Kenneth A.
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I have had no problems with KEH
July 26, 2018

I have had no problems with KEH. But I did have problems with Fedex as the carrier.

Date of experience: July 26, 2018
Michael D.
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Easy to navigate site
July 26, 2018

Easy to navigate site. Order was processed quickly and delivered in less time than originally anticipated.

Date of experience: July 26, 2018
Ronald A.
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I have dealt with KEH for a few years and have always been satisfied. The quality of their products have exceeded my expectations.

Date of experience: July 26, 2018
Seth S.
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I'm very happy with the service I receive at KEH. I've never had a bad experience when dealing with them.

Date of experience: July 26, 2018
Amanda S.
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Great price
July 26, 2018

Great price. Quick shipping.

Date of experience: July 26, 2018
Eugene K.
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Great experience from buying at KEH
July 26, 2018

Great experience from buying at KEH.

Date of experience: July 26, 2018
Aimee B.
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Great prices, helpful descriptions and shopping filter tools, fast shipping

Date of experience: July 26, 2018
Michael G.
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It was a great price for the A24 Hasselblad film back and is good shape

Date of experience: July 26, 2018
Douglas T.
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Lens received was not the lens ordered (manual vs autofocus). Customer service promptly addressed issue with return/reimbursement. Unfortunately, lens I wanted isn't really available.

Date of experience: July 25, 2018
Dave H.
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I found your company on the Internet product was great price was even better I will order more when I need it thank you very much

Date of experience: July 25, 2018
charles s.
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Took some time to ship, and the small, light package should have been sent U.S. mail rather than FedX, which required staying home to receive and sign for.

Date of experience: July 25, 2018
Melissa T.
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Easy and more easy!
July 25, 2018

Easy and more easy! Thx

Date of experience: July 25, 2018
Elizabeth G.
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Seamless and painless
July 25, 2018

Seamless and painless

Date of experience: July 25, 2018
Dan A.
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Everything went as expected
July 25, 2018

Everything went as expected

Date of experience: July 25, 2018

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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