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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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PW P.
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Not as easy as b&h but still pretty easy
September 24, 2018

Not as easy as b&h but still pretty easy. Keg has different product intentions.

Date of experience: September 24, 2018
Alexandra E.
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Great camera for a reasonable price
September 24, 2018

Great camera for a reasonable price.

Date of experience: September 24, 2018
Jon L.
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I have been using KEH for the past 6 years and have been very pleased with everything I have gotten from them.

Date of experience: September 24, 2018
Debra P.
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Been buying from KEH for several years, never disappointed

Date of experience: September 24, 2018
Frederick D.
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Easy website to use
September 24, 2018

Easy website to use. Very accurate evaluation of product condition. I recommend to every photographer I meet.

Date of experience: September 24, 2018
Mark G.
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The only improvement I would like to see is to list #of shutter actuation's for camera bodies.

Date of experience: September 23, 2018
Bill V.
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I would order from KEH again
September 23, 2018

I would order from KEH again

Date of experience: September 23, 2018
Kimberly C.
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Far too easy!
September 23, 2018

Far too easy!

Date of experience: September 23, 2018
Brennan H.
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Good stuff!
September 23, 2018

Good stuff! Thanks!

Date of experience: September 23, 2018
Jim G.
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I was glad to find a used camera body in good shape
September 23, 2018

I was glad to find a used camera body in good shape. KEH.com was very helpful to me.

Date of experience: September 22, 2018
Joel N.
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Quick, easy, great prices!
September 23, 2018

Quick, easy, great prices!

Date of experience: September 22, 2018
Alex S.
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Good
September 23, 2018

Good. Quick. Item in the order it was listed as. Thumbs up.

Date of experience: September 22, 2018
Guan H.
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The product i received is in good condition
September 22, 2018

The product i received is in good condition. Great

Date of experience: September 22, 2018
L J.
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Was very disappointed that KEHs 'stellar return policy' was anything but. I ordered a wrong part and while customer service was easy to reach and courteous, I was informed I not only had to personally ship the item back (no return label provided, and it cost quite a bit because the original packing they sent the item in was excessively large) but they were also deducting shipping cost from my refund to cover what was originally free shipping of the product. I would understand having to pay return shipping but charging me for the originally free shipping just made me mad. Will order elsewhere in the future.

Date of experience: September 22, 2018
Fernando G.
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Overall experience was good and would have been excellent except the product did not work

Date of experience: September 22, 2018
Paul C.
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This was a good experience
September 22, 2018

This was a good experience. I've had problems with items purchased in the past - worst case being a Nikon 28mm/2.8 lens I bought from you through Amazon, for which I received no response when contacting about the problems. But this transaction, and several other small ones, was good.

Date of experience: September 22, 2018
brandon e.
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Very good service and delivery as expected
September 22, 2018

Very good service and delivery as expected.

Date of experience: September 22, 2018
Polly C.
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Lens was in better condition than I expected and arrived very fast!

Date of experience: September 22, 2018
Kurt H.
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They are very fast and always under promise on their product. The camera I ordered was in excellent state with barely ******* clicks

Date of experience: September 22, 2018
Robert S.
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The lens did not fit my camera
September 22, 2018

The lens did not fit my camera. I have a Olympus M-5 Mkii. I ordered a four thirds lens not understanding I needed a micro four third. Talking with your customer service rep, this is a common error. You made it right by paying shipping for the return but both of us have been inconvenienced. Changes to your wed site might reduce this type of problem,

Date of experience: September 22, 2018

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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