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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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John G.
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KEH sells the best preowned camera equipment
October 25, 2018

KEH sells the best preowned camera equipment. They shipped it fast and it was packed well and arrived on schedule!

Date of experience: October 25, 2018
Phillip M.
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Keh is the best and where I shop for all my used camera gear needs. Highly recommend!

Date of experience: October 25, 2018
Shana K.
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I didn't know the charger for the battery was for American sockets.

Date of experience: October 24, 2018
James C.
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This was my first time shopping with KEH.com I will definitely be back.

Date of experience: October 24, 2018
William W.
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Excellent communication, quality products)
October 25, 2018

Excellent communication, quality products)

Date of experience: October 24, 2018
Isabella W.
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I love KEH because they offer such a huge selection of quality equipment. I feel that they are very conservative with their ratings, meaning that any "excellent" rated pieces have arrived like new (in my opinion)! I trust KEH's quality and rating system and always come here first when I'm looking for new equipment.

Date of experience: October 24, 2018
Travis G.
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It was a great experience
October 24, 2018

It was a great experience. A well designed website, with easy to understand instructions, and the shipping was impeccable

Date of experience: October 24, 2018
Valerie K.
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Great experience ordering used Hasselblad part
October 24, 2018

Great experience ordering used Hasselblad part. Item was stated to be in excellent condition and it truly was! Will definitely be a repeat customer!

Date of experience: October 24, 2018
Adam C.
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I accidentally double ordered an item and KEH customer service was very understanding and helpful in resolving the issue.

Date of experience: October 24, 2018
Justin H.
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Not bad experience
October 24, 2018

Not bad experience.

Date of experience: October 24, 2018
Randy H.
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Always top notch service!
October 24, 2018

Always top notch service!

Date of experience: October 24, 2018
Ashley K.
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I always use KEH for all of my equipment needs!
October 24, 2018

I always use KEH for all of my equipment needs! Customer service is great and I've never been disappointed with my purchases!

Date of experience: October 24, 2018
Allison M.
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The camera battery and charger I purchased work great and look good. Thanks!

Date of experience: October 24, 2018
richard p.
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Affordability & convenience
October 23, 2018

Affordability & convenience

Date of experience: October 23, 2018
Nathaniel W.
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Shopping experience was good
October 23, 2018

Shopping experience was good. I do believe I overpaid for the camera. I have seen others for a couple hundred dollars cheaper.

Date of experience: October 23, 2018
Danilo M.
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The shipping service used was the most difficult part of the entire shopping experience. A signature required by fedex made me make sure I left someone at my place while I worked. First day and all I found was a note on my mailbox. No knock,call or attempt to see if someone was home. Second day, similar situation. This time I revived a call but when I picked up the caller would hang up. No attempt to see if anyone was home, again.

FedEx website was just as difficult to deal with. Called an operator to transfer my package to a pickup center with no real regard for the inconvenience the lack of care their employees showed.

Date of experience: October 23, 2018
Danney C.
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Very good
October 23, 2018

Very good

Date of experience: October 23, 2018
Brett S.
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Got a great price and adapter looked brand new!
October 23, 2018

Got a great price and adapter looked brand new! Very happy!

Date of experience: October 23, 2018
Armando P.
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Great
October 23, 2018

Great. I hope the product I bought is compatible with my camera.

Date of experience: October 23, 2018
Jeff L.
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I always can count on KEH
October 23, 2018

I always can count on KEH. Website is very responsive.

Date of experience: October 23, 2018

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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