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KEH Reviews Summary
KEH has a rating of 4.8 stars from 22,159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
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Slight problem with the web site otherwise no problem
Very easy to search, shop and purchase on KEH.com
Overall experience was great.
Was great. Delivery was very fast. Product very good.
I was able to find a good used flash for an old Minolta 35mm
'Twas good
Item arrived as described. Honestly the best used price compared to eBay and other options (even after converting to $CAD and paying duty). And.tounhad the item I was looking for.
Just the usual KEH good service.
Have never had any issues with previous purchases. Good used price. Good quality.
Making the jump to mirror-less and ordered an Olympus OM-D EM-1, to replace my aging E-5 since the E-7 never came about. The camera was beautiful excellent plus rating with a shutter count of less than 2500 actuations.
Unfortunately the battery had a constant drain possibly from a problem with the circuitry used to run the time and date stamp or perhaps even just a faulty battery.As KEH had another unit in stock at the same price point and rating I opted just to return the body for direct exchange.
Customer service was great by the time I had finished up on the phone an email had arrived with an exchange receipt and paid shipping labels to return the body. Packed it up and sent it off this morning. It's en route now By this time next week I expect to have a new unit in hand.
I've never had a problem with anything I have bought From KEH their products have always exceed my expectations and the problem with this body would have been really hard to detect as it took a good 6 or 7 hours to deplete the battery so I won't fault them there.
Thanks again for making everything so easy and only reaffirming my trust in everything you do.
Everything I expected and more used item is in beautiful shape and new item exceeds my expectations. It is always a pleasure doing business with you.
Had some issues with FedEx delivery but that wasn't a keh issue. Will buy from keh again
Easy to use
I appreciated the easy to use website and features.
Easy to navigate website with great pricing. I also like the warranty and the backup of a real company vs eBay.
KEH has quality gear for great prices.
I have shopped with KEH for many years and have never had the need to contact customer service.
The items I order are in working condition and as described on the web site.
Satisfy with my purchase.
Shipping was delayed due to error by sending the item to my home instead on putting it on vacation hold. I had to call the carrier anf have the hold put in the package.
Good shopping experience every time I shop KEH.
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members