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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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mariomartinfotos P.
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I had a good experience
February 15, 2019

I had a good experience. Products as described.

Date of experience: February 15, 2019
David B.
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Five star
February 15, 2019

Five star.

Date of experience: February 15, 2019
Doug A.
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Happy with prices
February 15, 2019

Happy with prices

Date of experience: February 15, 2019
Nelson J.
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Very well packed and very quickly shipped
February 15, 2019

Very well packed and very quickly shipped. I'm very satisfied with my purchase.

Date of experience: February 14, 2019
Teja H.
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Great experience with KEH as usual
February 14, 2019

Great experience with KEH as usual.

Date of experience: February 14, 2019
Harry J.
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I purchased a used camera with battery but it was delivered with no battery. I called and the rep said it would be delivered in 3 days, Well 3 days have passed and still no battery. Considering that the shipping charges are high enough already, I was expecting a little bit more from KEH.

Date of experience: February 13, 2019
Jeffrey M.
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Have everything I need
February 13, 2019

Have everything I need.

Date of experience: February 13, 2019
Philip C.
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I have purchased from, and sold to, KEH for many years. I've never had a bad experience and will always check KEH when considering the purchase of additional equipment, and have recommended KEH to photographers looking for excellent used camera gear.

Date of experience: February 13, 2019
Jeff D.
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Prices and catalog size are good, but would appreciate a more accurate price description of the items being sold.

Date of experience: February 13, 2019
Larry H.
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I start with KEH and found a lens at a price that I could afford. This time I could use my PayPal account because I was having it sent to my home address. Happy! I could not use my account last time because I was having it sent to my daughters address while I was visiting over the holidays. Sad. Because You use FedEx, I could not see the actual date expected for delivery. Then I got a phone call stating that tomorrow was the day and I had to be home to sign for the delivery. The phone call gave me a tracking number and asked if I wanted to change the address for delivery which was quick and confusing. I am glade I could be at home to sign. I told FedEx I was signing for the box only and not agreeing to the product inside. It looked as if it had not been used. I agree with YOUR assessment of condition. I am still trying it out to see if it fits my needs.

Date of experience: February 12, 2019
bradley m.
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Great experiance overall thanks
February 12, 2019

Great experiance overall thanks

Date of experience: February 12, 2019
Chris J.
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It's all good, never had anything other than good experiences dealing with your company.

Date of experience: February 12, 2019
Marce E.
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Prompt shipment, excellent protective packaging, and I would argue the camera I received was better than described.

Date of experience: February 12, 2019
Mr W.
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Prompt shipment, good packaging, item received as described.

Date of experience: February 11, 2019
Chris S.
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Really easy to spend money!
February 11, 2019

Really easy to spend money! I received the "new" camera body and was initially a little surprised as the write up had said the camera was in amazing shape. Well there were a couple good scratches in the LCD glass. So I planned to send it back. Upon further consideration and a very helpful staff at KEH for the return, I decided to keep the camera. I'm a happy customer! Thank-you!

Date of experience: February 11, 2019
Rodrigo B.
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Loved it would shop here again and would definitely recommend

Date of experience: February 11, 2019
Michael P.
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Always good--items in better condition than description.

Date of experience: February 11, 2019
James B.
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I have always been happy dealing with KEH as your prices and rating of equipment is great.

Date of experience: February 11, 2019
Amy R.
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KEH has always been easy and reliable
February 11, 2019

KEH has always been easy and reliable. My go to place when looking for new gear.

Date of experience: February 11, 2019
Mauricio M.
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You guys had reasonable prices on cameras and did not have any issues

Date of experience: February 11, 2019

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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