On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
KEH Reviews Summary
KEH has a rating of 4.8 stars from 22,188 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
Instant Feedback
We monitor reviews for authenticity
For about two decades, I have been satisfied with KEH. Never had any major problems during that time and will purchase from KEH in the future if I need items they stock. Always had prompt, knowledgeable, and friendly interactions with KEH staff.
At first, I'm having a second thought to buy something in KEH company but every doubts that I have are gone because they have a good service and everything here is legit...
Great site items are exactly as described
The item's were in better condition than expected. The "As-Is" item was fully working.
I have an old Pentax camera that had only one lens. I am interested in film photography and wanted additional lenses for distance shots.
Very smooth transaction and communications
Found what I wanted good price
KEH is a good store to purchase from easy to use and always get the equipment in well packed boxes and equipment is perfect working condition
Good people to deal with...
I always find great value in the gear sold at keh.com, be it lenses or tripods. Recently I bought a used manfrotto tripod and it arrived promptly. My only minor concern was that the order status progress in the website did not update, I was regularly checking it and for several days I began to wonder why it was still "being processed". I was about to write an email when, lo and behold, FedEx just knocked on the door and the item arrived! I went back to the site and it indicated "being processed". Oh well, its minor but perhaps should be looked into for an improved buying experience.
Fit just fine on my Canon 85mm f1.8...
Thanks.
Helpful with answering questions over the phone.
As always, a good experience. Having bought from KEH off and on over the years, I have never been disappointed in their products or service.
Painless! Got exactly what I wanted and the condition was described perfectly. I got a camera rated excellent +. Can't tell it from new. Thank you KEH!
Order was straightforward. Reputation of KEH gives me confidence.
Had what I was looking for at reasonable prices
I've been doing business now with KEH about 9 years. I keep coming back because I can always trust what is being offered. I've only returned one item over the last 9 years, it wasn't because the product defective, it just didn't work out for me. You guys were great with that transaction also. Thanks for the great customer service, I recommend you to all that want or need to buy used gear.
Good selection. Came in a timely manner and not so badly scratched up or anything like that.
My KEH experience was great! The lens I bought beat my expectations and the ordering process was was really smooth and easy.
Great Service and quick shipping!
Thank you!
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members