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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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Dennis M.
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My only complaint was not with KEH but with the slowness of FedEx. Otherwise I was impressed by the accuracy of the rating system.

Date of experience: March 6, 2019
James M.
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They have good prices and the stuff is in great shape.

Date of experience: March 6, 2019
Hoang M.
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I like it
March 6, 2019

I like it

Date of experience: March 6, 2019
Craig U.
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KEH is always great to buy from
March 6, 2019

KEH is always great to buy from. They are very conservative with their used product condition ratings. I bought a used lens with the "excellent" rating - which is 80-89%. I would have to look extremely closely to notice any blemish.
The only thing about this lens is that it doesn't seem to focus very accurately. I'm still working with it a bit, but it's a manual focus lens with the CPU chip so it should focus in the camera. It seems to have a very wide range over which the "focus indicator" in the camera suggests its in focus. The picture proves it's not. If I can't resolve that issue I'll have to return the lens.

Date of experience: March 5, 2019
Francisco L.
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Checking was a little confusing
March 6, 2019

Checking was a little confusing

Date of experience: March 5, 2019
Alan p.
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I like the wide selection of film cameras, and the price is very reasonable and it's always nice to find working old cameras

Date of experience: March 5, 2019
Philip B.
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Decent selection great price
March 5, 2019

Decent selection great price.
Only downside was confusion about required signature. Turns out there's an undocumented feature, where if a business name is given, they require signature.
Would be nice to show that in the ordering process, and allow opt-out.

Date of experience: March 5, 2019
Andrew D.
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Liked it
March 5, 2019

Liked it

Date of experience: March 5, 2019
Timothy P.
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Dnnfdn
March 5, 2019

Dnnfdn

Date of experience: March 5, 2019
Brian W.
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The option to take a personal loan through Affirm is nice and convenient. All of the used equipment I've received has been like new.

Date of experience: March 5, 2019
Paul R.
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Love the service, never had or got a bad product from them.

Date of experience: March 5, 2019
Nikola M.
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I am returning the lens, issue with contacts and camera recognition. Contacted customer service for return authorization.

Date of experience: March 4, 2019
Derek W.
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Didn't have any issues to contact KEH
March 4, 2019

Didn't have any issues to contact KEH. Never had any problems with KEH, always have confidence in the service they provide.

Date of experience: March 4, 2019
George X.
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Good selection
March 4, 2019

Good selection. Great price. Prompt service.

Date of experience: March 4, 2019
greg m.
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They're great...
March 4, 2019

They're great... but I really hate being strongarmed to fill out a survey. I bought the item... I paid for it... they shipped it. That's the way it works.

Date of experience: March 4, 2019
JohnErik N.
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Defective product that should have been caught before it was sent out - not every button worked.

Date of experience: March 4, 2019
RICHARD L.
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Excellent deal on a "crazy-sharp" Pentax DFA 28-105 mm lens.

Date of experience: March 4, 2019
Jeffrey G.
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I've shopped with KEH for over 25 years, enough said!

Date of experience: March 4, 2019
Emmett H.
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I've been shopping here for years
March 4, 2019

I've been shopping here for years. I'm confident with you people.

Date of experience: March 4, 2019
Treedood Z.
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First time purchasing from KEH
March 4, 2019

First time purchasing from KEH. Very happy with the condition of the "used" components. Still evaluating to see if this is going to be the best choice for us.

Date of experience: March 4, 2019

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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