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KEH Reviews Summary
KEH has a rating of 4.8 stars from 22,200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
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My only complaint was not with KEH but with the slowness of FedEx. Otherwise I was impressed by the accuracy of the rating system.
They have good prices and the stuff is in great shape.
I like it
KEH is always great to buy from. They are very conservative with their used product condition ratings. I bought a used lens with the "excellent" rating - which is 80-89%. I would have to look extremely closely to notice any blemish.
The only thing about this lens is that it doesn't seem to focus very accurately. I'm still working with it a bit, but it's a manual focus lens with the CPU chip so it should focus in the camera. It seems to have a very wide range over which the "focus indicator" in the camera suggests its in focus. The picture proves it's not. If I can't resolve that issue I'll have to return the lens.
Checking was a little confusing
I like the wide selection of film cameras, and the price is very reasonable and it's always nice to find working old cameras
Decent selection great price.
Only downside was confusion about required signature. Turns out there's an undocumented feature, where if a business name is given, they require signature.
Would be nice to show that in the ordering process, and allow opt-out.
Liked it
Dnnfdn
The option to take a personal loan through Affirm is nice and convenient. All of the used equipment I've received has been like new.
Love the service, never had or got a bad product from them.
I am returning the lens, issue with contacts and camera recognition. Contacted customer service for return authorization.
Didn't have any issues to contact KEH. Never had any problems with KEH, always have confidence in the service they provide.
Good selection. Great price. Prompt service.
They're great... but I really hate being strongarmed to fill out a survey. I bought the item... I paid for it... they shipped it. That's the way it works.
Defective product that should have been caught before it was sent out - not every button worked.
Excellent deal on a "crazy-sharp" Pentax DFA 28-105 mm lens.
I've shopped with KEH for over 25 years, enough said!
I've been shopping here for years. I'm confident with you people.
First time purchasing from KEH. Very happy with the condition of the "used" components. Still evaluating to see if this is going to be the best choice for us.
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members