KEHReviews 22,196

Staff was nice and pick up was easy. This was my fist experience and was not aware that "as is" means for parts. I simply thought what was written there (damage to rthe front area that lense cap attaches to) was the only issue. Now I paid for a nonfunctioning lens. Also. Not a big deal, but was not told that I could pick up my items. It looked as if I had to wait to be notified. Luckily I called and they said it was. Overall, great company, helpful and kind, except for not being clear about all lens issues upfront.

I took a gamble on your 20% off Ugly sale hoping that the item I wanted would be in decent shape. I was quite disappointed in the condition of the 21mm Zuiko lens that I received. I am testing it for useability in everyday photos. While I've had good luck in the past with items bought from KEH I will be much more cautious with my future purchases. My biggest gripe with KEH is that you don't give any accurate description and photos of the actual item being sold especially in the Ugly category. I realize that you sell thousands of items everyday and it is difficult to post photos of each and every item BUT you have an obligation to the public to be as honest as you can be and NOT showing actual photos and/or more detailed descriptions of each items is borderline deceptive. I will continue to show at KEH but will be much more careful.