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KEH Reviews Summary
KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
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Shipped quick!
Before I buy used gear on eBay or Craigslist I always check keh. The price with the warranty is hard to beat. The gear is always clean too
Very good. Just did not like the use of Fedex shipping.
Excellent shipping time.
Excellent quality of used lens very happy with purchase will buy from KEH again
No issues. Arrived better than expected
My son recommended your site and I was very impressed with the product I received. It was just as described.
Easily found what I wanted. Checkout was smooth and quick.
Lenses are always in better condition than advertised. Quick shipping. Very satisfied.
Quick and easy, with an amazing selection!
Best product searching filter for online shopping. Conservative rating so a poor student can be certain the bargain rated item can be a reliable tool. Packaged with such care as if they want to transfer a piece of history into your hand.
Got what I wanted when I wanted it.
I was less than thrilled with this experience.
You never gave me a fedex tracking number for the order (and i checked my spam folder, thank you very much). I was not advised that you require an adult signature for even a $60 purchase, simply because I live in a locked condo - yet this is a more secure location than leaving a package on the front step of my previous single family home.
As it happens, fedex did not comply with their "three attempt" policy before sending the item to their depot, and lied about it. (while you are not responsible for their policies, you did choose to contract with them for delivery.)
If i wanted to drive 30 minutes each way to buy a filter, i would have gone to a retail store in the first place and had the item sooner, at the same net cost after factoring in the value of my time.
You may be the biggest used equipment vendor, but you are not the only game in town.
Sorry, guys, but overall this is not good.
Overall very good. Items came as expected except for some sticky residue on the bellows - easy enough to clean off.
Thanks
Great
I've never had any troubles with KEH.
Everything works well but would like o see more detailed descriptions about those As Is items
I know I can always find quality used gear and know exactly what to expect with their rating system.
Purchased from KEH before. Great Service
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members