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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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44,909 reviews

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Ben T.
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Shipped quick!
August 2, 2019

Shipped quick!

Date of experience: August 2, 2019
daniel k.
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Before I buy used gear on eBay or Craigslist I always check keh. The price with the warranty is hard to beat. The gear is always clean too

Date of experience: August 2, 2019
Christopher C.
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Very good
August 2, 2019

Very good. Just did not like the use of Fedex shipping.

Date of experience: August 2, 2019
Jacquelyn C.
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Excellent shipping time
August 2, 2019

Excellent shipping time.

Date of experience: August 1, 2019
LeRoy H.
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Excellent quality of used lens very happy with purchase will buy from KEH again

Date of experience: August 1, 2019
Edward A.
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No issues
August 2, 2019

No issues. Arrived better than expected

Date of experience: August 1, 2019
Jules B.
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My son recommended your site and I was very impressed with the product I received. It was just as described.

Date of experience: August 1, 2019
Bill C.
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Easily found what I wanted
August 1, 2019

Easily found what I wanted. Checkout was smooth and quick.

Date of experience: August 1, 2019
Kenneth M.
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Lenses are always in better condition than advertised. Quick shipping. Very satisfied.

Date of experience: August 1, 2019
Don N.
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Quick and easy, with an amazing selection!
August 1, 2019

Quick and easy, with an amazing selection!

Date of experience: August 1, 2019
Xi L.
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Best product searching filter for online shopping. Conservative rating so a poor student can be certain the bargain rated item can be a reliable tool. Packaged with such care as if they want to transfer a piece of history into your hand.

Date of experience: August 1, 2019
Paul H.
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Got what I wanted when I wanted it
August 1, 2019

Got what I wanted when I wanted it.

Date of experience: August 1, 2019
bruce N.
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I was less than thrilled with this experience
August 1, 2019

I was less than thrilled with this experience.
You never gave me a fedex tracking number for the order (and i checked my spam folder, thank you very much). I was not advised that you require an adult signature for even a $60 purchase, simply because I live in a locked condo - yet this is a more secure location than leaving a package on the front step of my previous single family home.
As it happens, fedex did not comply with their "three attempt" policy before sending the item to their depot, and lied about it. (while you are not responsible for their policies, you did choose to contract with them for delivery.)
If i wanted to drive 30 minutes each way to buy a filter, i would have gone to a retail store in the first place and had the item sooner, at the same net cost after factoring in the value of my time.
You may be the biggest used equipment vendor, but you are not the only game in town.
Sorry, guys, but overall this is not good.

Date of experience: July 31, 2019
CC Y.
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Overall very good
July 31, 2019

Overall very good. Items came as expected except for some sticky residue on the bellows - easy enough to clean off.

Thanks

Date of experience: July 31, 2019
Matthew E.
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Great
July 31, 2019

Great

Date of experience: July 31, 2019
David S.
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...
July 31, 2019

Date of experience: July 31, 2019
Mark B.
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I've never had any troubles with KEH
July 31, 2019

I've never had any troubles with KEH.

Date of experience: July 31, 2019
C F.
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Everything works well but would like o see more detailed descriptions about those As Is items

Date of experience: July 31, 2019
Micki N.
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I know I can always find quality used gear and know exactly what to expect with their rating system.

Date of experience: July 30, 2019
Michael W.
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Purchased from KEH before
July 30, 2019

Purchased from KEH before. Great Service

Date of experience: July 30, 2019

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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