Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

John F.
0 reviews
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

As always the items were as described and at a good price.

Date of experience: November 11, 2019
Theodore L.
0 reviews
0 helpful votes
Follow Theodore L.
Unfollow Theodore L.
Share Review
Report Review

Great service
November 12, 2019

Great service. Binoculars are just perfect no issues. Thanks.

Date of experience: November 11, 2019
Michael B.
0 reviews
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

Thanks
November 12, 2019

Thanks. Painless

Date of experience: November 11, 2019
martin h.
0 reviews
0 helpful votes
Follow martin h.
Unfollow martin h.
Share Review
Report Review

Great second hand product
November 12, 2019

Great second hand product. Much better and value for money than a local purchase.
I look forward to the next lens I buy

Date of experience: November 11, 2019
Richard S.
0 reviews
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

Very disappointed with the original customer service agent I spoke with on the phone. He gave me bad information and was rude and hung up the phone on me. When I called back, I spoke with Janna and she provided accurate info and was as helpful as she could be. However the big issue was with your chose of delivery companies. Fed Ex was horrible to deal with.

Date of experience: November 11, 2019
Dr G.
0 reviews
0 helpful votes
Follow Dr G.
Unfollow Dr G.
Share Review
Report Review

The item was as described and arrived promptly
November 11, 2019

The item was as described and arrived promptly.

Date of experience: November 11, 2019
KEH S.
0 reviews
0 helpful votes
Follow KEH S.
Unfollow KEH S.
Share Review
Report Review

I am overall pleased with my shopping experience with KEH.

Date of experience: November 11, 2019
Albert H.
0 reviews
0 helpful votes
Follow Albert H.
Unfollow Albert H.
Share Review
Report Review

It's a great website for used camera equipment
November 11, 2019

It's a great website for used camera equipment

Date of experience: November 11, 2019
Jerry E.
0 reviews
0 helpful votes
Follow Jerry E.
Unfollow Jerry E.
Share Review
Report Review

As usual it was a great purchase
November 11, 2019

As usual it was a great purchase. Pricing is always good and the equipment as advertised.

Date of experience: November 11, 2019
Tim O.
0 reviews
0 helpful votes
Follow Tim O.
Unfollow Tim O.
Share Review
Report Review

Simple, direct, informative
November 11, 2019

Simple, direct, informative.

Very disappointed in the shipping options. FedEx is very inflexible and refuses to deliver to office where staff will sign, but instead require someone to be home or drop off at FedEx location (at least a day's delay. USPS (preferred) and UPS both deliver to apartment office.

Date of experience: November 10, 2019
John K.
0 reviews
0 helpful votes
Follow John K.
Unfollow John K.
Share Review
Report Review

Everyone is nice and helpful, my product is very good but did need a part replaced to make it fully functional- that was handled expeditiously at no extra charge so that was great! Overall an excellent value and experience!
Thanks KEH!

Date of experience: November 10, 2019
Theodor G.
0 reviews
0 helpful votes
Follow Theodor G.
Unfollow Theodor G.
Share Review
Report Review

The item I received, exceeded my expectations in terms of quality and speed of service.
These people at Key are highly recommended and I would have no hesitations to deal with them again.

Date of experience: November 10, 2019
Babak S.
0 reviews
0 helpful votes
Follow Babak S.
Unfollow Babak S.
Share Review
Report Review

Very good, Thank you
November 10, 2019

Very good, Thank you
I really appreciated for a real excellent plus on merchandise I received.
Thank you for the honesty and quality of your business.

Date of experience: November 9, 2019
Derek F.
0 reviews
0 helpful votes
Follow Derek F.
Unfollow Derek F.
Share Review
Report Review

Item arrived as scheduled, was packed well and exactly as described. I have bought several pieces of equipment from KEH over the years and have never been disappointed.

Date of experience: November 9, 2019
Jason C.
0 reviews
0 helpful votes
Follow Jason C.
Unfollow Jason C.
Share Review
Report Review

Quick
November 10, 2019

Quick. Easy. Authentic. Relieved.

Date of experience: November 9, 2019
RAFAEL L.
0 reviews
0 helpful votes
Follow RAFAEL L.
Unfollow RAFAEL L.
Share Review
Report Review

Great selection of products, both old and new
November 10, 2019

Great selection of products, both old and new. Fast, easy service.

Date of experience: November 9, 2019
DS P.
0 reviews
0 helpful votes
Follow DS P.
Unfollow DS P.
Share Review
Report Review

This wasn't my first purchase with KEH and once again I was extremely satisfied with the shopping experience as well as the item I purchased. Description and condition was exactly as stated at time of purchase.

Date of experience: November 9, 2019
Steven F.
0 reviews
0 helpful votes
Follow Steven F.
Unfollow Steven F.
Share Review
Report Review

Lots of choices and explanation of product condition

Date of experience: November 9, 2019
Ashley H.
0 reviews
0 helpful votes
Follow Ashley H.
Unfollow Ashley H.
Share Review
Report Review

I enjoyed how easy the purchase process was
November 8, 2019

I enjoyed how easy the purchase process was. The only thing I would change is to maybe put in the notes somewhere more obvious that a lens cap wasn't included. Maybe it was on there and I just didn't see it

Date of experience: November 8, 2019
Brenda W.
0 reviews
0 helpful votes
Follow Brenda W.
Unfollow Brenda W.
Share Review
Report Review

Second time it's been awesome
November 8, 2019

Second time it's been awesome

Date of experience: November 8, 2019

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos