Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
KEH has a rating of 4.8 stars from 22,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
We monitor reviews for authenticity
As always the items were as described and at a good price.
Great service. Binoculars are just perfect no issues. Thanks.
Thanks. Painless
Great second hand product. Much better and value for money than a local purchase.
I look forward to the next lens I buy
Very disappointed with the original customer service agent I spoke with on the phone. He gave me bad information and was rude and hung up the phone on me. When I called back, I spoke with Janna and she provided accurate info and was as helpful as she could be. However the big issue was with your chose of delivery companies. Fed Ex was horrible to deal with.
The item was as described and arrived promptly.
I am overall pleased with my shopping experience with KEH.
It's a great website for used camera equipment
As usual it was a great purchase. Pricing is always good and the equipment as advertised.
Simple, direct, informative.
Very disappointed in the shipping options. FedEx is very inflexible and refuses to deliver to office where staff will sign, but instead require someone to be home or drop off at FedEx location (at least a day's delay. USPS (preferred) and UPS both deliver to apartment office.
Everyone is nice and helpful, my product is very good but did need a part replaced to make it fully functional- that was handled expeditiously at no extra charge so that was great! Overall an excellent value and experience!
Thanks KEH!
The item I received, exceeded my expectations in terms of quality and speed of service.
These people at Key are highly recommended and I would have no hesitations to deal with them again.
Very good, Thank you
I really appreciated for a real excellent plus on merchandise I received.
Thank you for the honesty and quality of your business.
Item arrived as scheduled, was packed well and exactly as described. I have bought several pieces of equipment from KEH over the years and have never been disappointed.
Quick. Easy. Authentic. Relieved.
Great selection of products, both old and new. Fast, easy service.
This wasn't my first purchase with KEH and once again I was extremely satisfied with the shopping experience as well as the item I purchased. Description and condition was exactly as stated at time of purchase.
Lots of choices and explanation of product condition
I enjoyed how easy the purchase process was. The only thing I would change is to maybe put in the notes somewhere more obvious that a lens cap wasn't included. Maybe it was on there and I just didn't see it
Second time it's been awesome
Answer: KEH inspects and grades used cameras, lenses, and photography equipment through professional experts. All products are carefully tested, refurbished if necessary, and sold online or in-store, with warranties provided to ensure quality for customers.
Answer: KEH is a company that buys, grades, and resells used cameras, lenses, and photography equipment. They ensure quality by inspecting all products, offer warranties, and provide affordable options for hobbyists and professionals alike
Answer: As an artificial intelligence assistant, I exist solely in the digital realm and do not manufacture, store, or sell physical products; therefore, the concept of shipping, whether domestic or international, does not apply to my function. My purpose is to provide information, generate text, and help you with tasks online, which means I have no inventory to process or logistical operations for physical delivery. If you are inquiring about a particular company or service that you are interested in, I would be happy to search for their specific international shipping policies for you.
Answer: Buy Canon eos r7 or r10, all your problems is going to be fix except your pockets, they are going to have hole in each one
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.

